Hotel Guelfa Reviews
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The hotel was in a great spot as we only had a night to smash out Florence and the bus station and big churches were all easy enough to find however there was very little atmosphere of you were traveling alone hoping to meet people, the staff stuck to themselves but the little hotel-like rooms although dated were nice and clean.
- Novice Nomad
- Female, 18-24
- (1 review)
Parking included in facilities is not free, you need to pay garage.
Really enjoyed the stay here. Had a bit of confusion checking in as the staff member on didn't speak English but got it sorted the next morning. Comfortable bed and great room with air con. Having a safebox or locker would of be beneficial but locking the room felt secure enough.
One day when i came back, I found another guest in my room. The reception consisted of an old man who couldn't speak a word in english, he tried to angrily take my keys from me, there was no one to explain in english what's going on & where my belongings are. The owner only bothered to arrive to explain once I threatened to call the police. Apparently she forgot that I've paid for 2 more nights! Got my stuff back & new room. Extremely poorly handled situation tho. The new guest was shocked too.