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Hotel Ideal Reviews

Piazza Garibaldi 99, Naples, Italy

Reviews & Ratings Explained


242 Total Reviews
  • 83%Value For Money
  • 74%Security
  • 84%Location
  • 81%Staff
  • 71%Atmosphere
  • 75%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Pros: The location was perfect in the location right next to central train station, which was perfect to get to Pompeii. The staff was very friendly and helpful. The Wi-fi was good and even covered our room, which it wasn't supposed to. Everything was clean and the shower was solid. Cons: We had to leave our key with the staff when we left. Sometimes too loud at night.


What opinion, the reservation has been canceled.! What opinion, the reservation has been canceled.!What opinion, the reservation has been canceled.!What opinion, the reservation has been canceled.!


The hotel is located just next to the main railway station and metro station. The room was clean, apart from the curtains that should be washed. The breakfast was the same everyday, but it was good and what important - it was supplied constantly, so even if you came with 'the last bell' there was enough food (I liked freshly baked crossaints). The staff was friendly and helpfull. Overall - very good conditions for this price.


Perfect location and easy to find. Good value for money.


Hotel ideal was a nice place to stay. It was situated so near to the train station, very easy to find. There was wifi but you could only access it from lobby and the reading room. Our room was very small but we only stayed there for one night so it was OK. Room was clean staff were helpful and nice. Bad part was that they didnt have any lift. And it smelled very moldy where they served breakfast. But overall everything was good and satisfying.

  • 14th Sep 2014
  • Novice Nomad
  • Anonymous
  • Turkey
  • Female, 18-24
  • (1 review)


Without lift.


The hotel itself is good, but the location is really, really bad. We were afraid to park our car anywhere. No free parking was actually provided, we paid 26 Euros, which is a lot. Clean hotel, just really bad location. I cannot express this enough. In the morning it looked good, at night, we were afraid to walk on the streets. Naples is a one day stop or AVOID it if possible. We used this as a jumping point for Pompeii. Next time we will stay in Pompeii instead.


Trepidation staying in rougher part of naples quickly gone, the hotel far exceeding expectations. Air con, en suite, clean and with breakfast included at a great price. Supermarket and local cafés near by with excellent train access. Bar not open during our visit, but would have been appreciated. Definitely recommended.


We arrived at the hotel and they had CANCELLED our reservation! Because I put my arrival time at 12:00, and I arrived at 14:30. We had to look for another hotel with several bags, and we had to pay 30 euro more than the value expected! I was terrified!! We were humiliated,treated very badly! The receptionist was very rude.


As we stayed the last two weeks in hostels, we enjoyed our stay (new towels every day and a breakfast which was ok). When you expect a hostel, you this hotel is for you. When you expect a hotel you will get disappeared. The price (p. P. per night) was the best in Italy for a hostel.


Nice hotel, very good location and good breakfast. Hotel was very clean.

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