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Hotel Iris Lyon Reviews

36, rue de l'Arbre Sec, Lyon, France

Reviews & Ratings Explained

76%

Rating
66 Total Reviews
  • 75%Value For Money
  • 75%Security
  • 93%Location
  • 80%Staff
  • 70%Atmosphere
  • 73%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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60%

The very first day, the fire alarm started, and the lights went off, and nobody seemed to care. We were told it was a test, but nobody gave us any further explanations. The noise was terrible, and we felt quite unsure. Appart from that, the wifi went off constantly. The staff didn´t seem to care at all.


91%

Wished we stayed longer. They very kindly printed our boarding passes for us. Room was great. Merci!


46%

No night access to the communal kitchen Which issituated in the main lobby which opens from 7am to 5pm. The rooms are situated in another building, accessible via a communal corridor and only by a partially uncovered staircase facing an extremely old and dirty back yard resembling a sewer and garbag dump. The rooms are basic, however the beds are infested with beg bugs and all sorts of blood sucking insects. My parents stayed on another room and both them and me were bitten.


69%

The room was clean, but the courtyard it opened up into wasn't. That isn't a big deal, since the hotel doesn't operate it. It's a nice place, and I would recommend it.




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