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Hotel Iris Reviews

San Tom� San Polo 2910/A, Venice, Veneto, Italy

Reviews & Ratings Explained

73%Overall Rating

From 13 ratings
  • 68%Character
  • 80%Security
  • 78%Location
  • 72%Staff
  • 68%Atmosphere
  • 74%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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53%

This was an okay hostel, but the service was not there. We were told we couldn't sit down in the lobby and use the wifi at night and when we came back after midnight it seemed like we weren't allowed to be doing that because the guy was sleeping and seemed annoyed when he opened the door..? So don't lock the door then....it was strange. The room was decent and right on the water which was awesome!! The location was terribly difficult to find the directions were bad on the site.

  • Novice Nomad
  • 31 Mar 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (6 reviews)


43%

It is the worst hostel I have ever been to. It posts false advertisement on the web, claiming that the fee includes all the taxes. But upon arrival, it still charged us 2 euro per person per day! One of the receptionist is unfriendly and impatient. And the hostel lack many basic equipment a hostel should have, causing much inconvenience for us. The value for money is very poor. I will never ever choose it anymore!

Owner Comment (Show)
The customer, we think, in that time was very angry by himself, because otherwise we do not understand all this rage and all these lies about us!

60%

We stayed for 2 nights, I would summarise this as completely over priced. We didn't have hot water in the shower for either night and there was no discount on the room. Wifi was only available in the lobby not in the room.

Owner Comment (Show)
we understand the situation of the customer but in that night the snow brokes any pipe water, anyway we tried to help the customer proposing an extra free night + breakfast free but they refused.

60%

No hot water

  • Novice Nomad
  • 09 Feb 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (4 reviews)


80%

The hotel is fairly close to the train station and is a short walk to the Rialto Bridge and St. Mark's Square. The area is quiet, which I really liked. The room was very, very hot but better to be too hot than two cold. The beds were not very comfortable, but the room was big for a Venetian hotel. The staff was very friendly. I'd stay again.




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