Hotel Italia Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
At check-out they did not believe me, that I had paid a (14%) deposit and insisted that I should pay the full price. They did not believe me until I showed them the online account of my credit card. Further I was told, that they never charge a deposit when booking a room - so be careful at check-out. When I tried to ask about the prices for public transport (especially which ticket was suitable for me) I was only given a city map and directions to where I needed to go (which I already knew).