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Hotel La Madeleine Reviews

Rue de la Montagne 20-22, 1000 Brussels, Brussels, Belgium

Reviews & Ratings Explained

71%Overall Rating

From 14 ratings
  • 61%Character
  • 70%Security
  • 93%Location
  • 73%Staff
  • 63%Atmosphere
  • 69%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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77%

First of all: beware, this room does not include a shower, just a washing basin in the room and a shared toilet in the corridor. The staff was very nice and friendly and offered me to call them in the morning so I could take a shower in another (free) room. Nevertheless, I think they should indicate on the website that "shared bathroom" means just a toilet. The room was small, bot good for the price in this central location. The toilet could have been cleaner. Breakfast was nice, with cereal.

  • Avid Traveller
  • 10 Apr 2012
  • sommerjule
  • Germany
  • Female 31-40
  • (12 reviews)


73%

I booked the single bedroom with sharred bathroom and it turned out there was no bathroom at all.... only toilets in the corridor. The room had a washbowl, a hairdryer and a tv. It is ok for one night but surely not for a week to stay there without a shower...

  • Novice Nomad
  • 05 Apr 2012
  • Anonymous
  • Germany
  • Female 25-30
  • (1 review)


73%

I even can not take a shower there.

  • Novice Nomad
  • 29 Mar 2012
  • Anonymous
  • Indonesia
  • Female 18-24
  • (2 reviews)


57%

I have paid 70 euros for a very poor room, toilette outside far from the room. Lift unsafe. The web score of the hotel was very high, I expected better conditions perhaps the underscore is related to single room

  • Novice Nomad
  • 28 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


53%

Do not stay at this hotel. Management is extremely rude, unhelpful, and insulting to deal with. I was treated with enormous disrespect and my legitimate complaints were completely disregarded. Overall a terrible experience at this hotel.

  • Novice Nomad
  • 23 Mar 2012
  • Anonymous
  • USA
  • Male 18-24
  • (1 review)


67%

I reserved room with shared bathroom, but surprisingly bathroom just means toilet only. There is not any shared shower in this hotel. Simply you cannot take shower in this hotel if you reserved cheapest room with shared bathroom. Everyone please be careful. This hotel comes from early 20th century when shower-taking was not for everyone.

  • Novice Nomad
  • 20 Mar 2012
  • Anonymous
  • Japan
  • Male 31-40
  • (1 review)

Owner Comment (Show)
Dear Guest, We have several room categories, was free to take you to a room with a toilet in it.... Hotel la Madeleine

80%

Lovely staff and good service.

  • Novice Nomad
  • 09 Mar 2012
  • Anonymous
  • Sweden
  • Female 31-40
  • (1 review)




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