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Hotel Le Grillon Reviews

2 Rue Thiergarten, Strasbourg, France

Reviews & Ratings Explained

88%

Rating
398 Total Reviews
  • 84%Value For Money
  • 87%Security
  • 93%Location
  • 90%Staff
  • 88%Atmosphere
  • 87%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

When we arrived relatively early, our room was all prepared and we got an update on top! Maybe it was because we had booked an accessible room but either way - thanks, this was great. Also any tiny request we had, the staff took immediate care of. Would definitely stay again!

  • 18th Apr 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


83%

The place is very decent and provides all the facilities except WiFi which they promise to provide.

  • 26th Dec 2014
  • Novice Nomad
  • Anonymous
  • India
  • Female, 18-24
  • (1 review)


57%

I believe that the comfortable beds, free wifi, and the multilingual receptionist (the girl that spoke spanish and that was eager to help you) were the bright sides of the place. Things that did not work were the plugs (use the USB port of the TV to charge your cell phone), the smell of the bedroom sink (like meat) and the bed sheets. Also having the night receptionist both as bartender and receptionist is bad, since he was focused only on the bar. I expected better for 60 euro a night...


51%

On the surface the room looks nice but we had a portaloo for a bathroom..... No other comments needed on that. They tried to charge us double and when we showed her our booking confirmation from this site she was puzzled and said she had never seen that before. She also added breakfast which we challenged and said we will only pay the price we were given at booking. The walls and ceilings were paper thin so much so you could here next door in the bathroom. Felt cheated by the bathroom!




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