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Hotel Lorraine Reviews

3, rue d'Alsace 75010 paris, Paris, France

Reviews & Ratings Explained

63%

Rating
265 Total Reviews
  • 61%Value For Money
  • 63%Security
  • 87%Location
  • 67%Staff
  • 54%Atmosphere
  • 60%Cleanliness
  • 52%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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34%

Hotel room was dirty and full of black hair,also,the wi-fi signal was poor and it was just near the reception. In the morning we didn't have any water,so we couldn't take a shower... And the view from the window was a wall..

  • 28th May 2015
  • Novice Nomad
  • Anonymous
  • Lithuania
  • Couple, 18-24
  • (1 review)


89%

We stayed in en suite twin room which was old, but immaculately clean. There are obvious problems of an old building, such as cracked tiles and smelly plumbing, but we had an amazing smiley cleaning lady who made our beds and changed our towels daily and made our stay very pleasant. The reception staff is friendly and helpful. There is no breakfast included but plenty of bakeries in the area. WiFi doesn't stretch to the rooms but available in the hall. Very pleasant stay.


63%

It was ok for 1 night stay, stayed in double room. Very thin walls, but it was rather quiet where we stayed.


51%

The hostel was very old and not very clean (the hallways smelled like cigarettes). The receptionist spoke little English and communication was hard. Although breakfast should be included, he made up an excuse each day to explain why there was none (first we were to late, then the room was being painted, and in the last day he said we should have requested it the night before). There is no proper luggage room either.


40%

Please specify all available facilities upfront on site. While booking hotel, I got to know that I can check in at 9:00 AM in morning whereas when I reached there it was 12 PM in noon. Also at site it was showing for a private room whereas there was a common WC shared by all the guests of a floor.

  • 2nd Apr 2015
  • Novice Nomad
  • Anonymous
  • India
  • Male, 25-30
  • (1 review)


74%

My only complaint is the Wifi was terrible. Very poor connection. They have 4 or 5 floors and they put one router on the ground floor and claim they have free wifi.


57%

Between the cigarette burns in the bed covers, the showerhead that didn't work, the WiFi that barely worked, and the TV with bad colour, it was a bit like staying in a third world country. That being said, the staff were helpful and the sheets on the bed were clear. I just avoided touching anything else.

  • 30th Mar 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 25-30
  • (1 review)


37%

We arrived to the hostel at midnight being very tired.The receptionist didnt speak english at all.So he didn't have our reservation, and even when i showed him the confirmation i received on my email he was still refusing.After 1h of negotiations he showed us a room for us which had 1 bed for 2 people (whole stay was booked for 3 people)and wanted to charge us 100eur - price on the Web was 60eur.Finally we paid 60eur for the room.Btw receptionist didn't know the address of the hostel he works in

  • 28th Mar 2015
  • Novice Nomad
  • Anonymous
  • Poland
  • All Female Group, 18-24
  • (1 review)


49%

Golvet var stökigt och badrummet stank. Toilet var i korridoren, fast det skulle ha varit privat. Man var också tvungen att lämna nyckeln i receptionen varje gång man gick ut. Det fanns ingen WiFi.




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