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Hotel Martello Reviews

Piazzale Mezzacapo 3, Marghera, Venice, Veneto, Italy

Reviews & Ratings Explained

84%

Rating
798 Total Reviews
  • 85%Value For Money
  • 91%Security
  • 85%Location
  • 81%Staff
  • 75%Atmosphere
  • 89%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

We arrived there early and the lady of the house allowed us to leave our luggage, She also gave us a map and clear instructions on how to get to Venice by bus. The hotel is 2 min away from the bus station and 10 min drive to Venice. The rooms are very cleaned every day, towels changed,etc. We had a very nice stay there, it is a quiiet place and nobody disturbed us. As I said, the owner is a very nice lady.

  • 1st Mar 2014
  • Novice Nomad
  • Anonymous
  • Romania
  • Female, 31-40
  • (1 review)


49%

Good security. Average location. Takes 20 mins by bus & on foot to Venice. No atmospehere. Average cleanliness. No kitchen. No hot water unless you ask the RUDE STAFF for some. The staff there are RUDE, IMPOLITE & IMPATIENT. Wifi is available for 2 ppl only no matter you stay in a 3 or 4 person room. If the rest need wifi, they have to pay 2 Euro. I booked a 3 person room but I still had to sleep in a WARDROBE and I felt like sleep in a COFFIN! WHAT A TERRIBLE EXPERIENCE! I'd NEVER COME AGAIN!

Owner Comment (Hide)
We very much regret your stay with us didn't meet your expectations and sincerely apologize, as we treasure our guests and their opinion as many happy customers in this board confirm with good scores and comments. We think it is fair to remember the original booking fow for 5 persons, while you showed up with 7 persons at check in and beeing our house fully booked we could not accomodate the extra persons. Maybe this is why you posted such a negative review ???.

94%

Excellent hotel with everything you need and the lady who met us there was more than helpful. I was on holiday with friends so we spent most of our time out of the hotel so people travelling alone should bare in mind it's more a hotel and not a hostel!


83%

Everything was clean and the room was in good condition. We liked the location, very easy to get to the centre of Venice. Check-in was very swift and welcoming. If we had to give ideas for improvement they would be... Allow temperature on shower to be hotter (it was only luke warm) The towels smell very strange, we assume it was the cleaning product which makes them white. Fix the cracked picture frame on the wall. The two single mattreses pushed together were uncomfortable.

  • 21st Oct 2013
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)


97%

Great value hotel. Our room was very clean and had a really comfortable bed. The hotel is a short walk from Mestre train station. There is a chep laundrette nearby and an excellent pizzeria which was much better to eat at than on Venice itself. Very quiet and safe neighbourhood too, will definitely stay again. Owners are very friendly and took great care in explaining the area.




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