Hotel Mirabeau Brussels Reviews
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Bedbugs. Seriously, go read the Google reviews for this location (which I didn't do before purchasing a stay here). I woke up on the day we were leaving to see an adult bedbug crawling across the sheets. I took a picture and brought it to the front desk to complain, and the receptionist acted like it was an everyday occurrence. He didn't apologize, promise to fix the problem, or even pretend to act like he was horrified. He just kind of shrugged and asked how I would be paying for my stay.
Had to cancel my stay here and contacted the hotel via email and never heard back. They charged me the full amount of my stay. Awful policy.
friendly staff, location
- Novice Nomad
- Couple, 25-30
- (1 review)