My favorite hotel during my trip to Spain for quite a few reasons:
-Room is very comfortable, clean, and modern.
-Through the hostel via e-mail a month earlier, I was able to have them purchase our Alhambra tickets beforehand.
-Very good English speaking receptionist (24 hours as well) who went above and beyond and provided a local map, directions, and hot spots for various areas nearby without us asking
-Having a room heater was fantastic since we were there while it was very very cold!