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Hotel Monopole Reviews

Via Fabio Filzi 43, Milan, Italy

Reviews & Ratings Explained

70%

Rating
504 Total Reviews
  • 61%Value For Money
  • 77%Security
  • 85%Location
  • 77%Staff
  • 63%Atmosphere
  • 68%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

Extremely old furniture and bathroom! bathroom door and electric socket were falling apart, very bad smell from the pipes. Only a sheet and not a real blanket was provided in october - on request an old woolen blanket was added, not a feeling of cleanness! The bed was very small and saggy. The rooms were very noisy. A catastrophe for the very high price!

  • 5th Oct 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 31-40
  • (1 review)


51%

Staff were busy with paperwork & inattentive so I waited 5 mins before someone would talk to me. Check in was late by an hour. Got up to the room, it was small, smelt of stale smoke, window could not be opened fully and when it was, the noise from the street was unbearable. Limited TV channels. Bathroom was tiny too, dirty. Shower pressure none existent, toilet seat broken. Bed was hard and itchy. Hadn't slept in 24 hrs but ended up going to a bar just so that I could bear sleeping in the room


77%

very good location, just 3 mins to train station.


The reviews below do not count toward the property's recent rating.
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91%

Very clean and tidy hotel. The location is very good as it is right next to the train station/metro. One of the ladies behind reception is quite rude. But the other receptionists were very helpful.


94%

One of the best hotels I have stayed in.

  • 4th Aug 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 25-30
  • (1 review)


80%

Room is simple but clean and has everything you need. Conveniently close to the train station.


51%

The staff was kind. I got a private room and the bed was uncomfortable and the room was the size of half a regular room I would expect. It was like sleeping in a closet. The bathroom was alright . Just expected more for the price but it is directly across from the train station so there is that.


97%

The water is too hot to bath.


69%

The hotel is nice, close to the central station. The staff is nice and helpful. We had a 3 beds room, quite clean. One of the bed was kind of a camping bed, not really comfortable for the price paid. The bathroom was OK. Breakfast was OK, nothing special. Be careful to the extremely high city taxes (we paid 4€/person/night!) which are not inclueded in hostelworld's prices!


83%

Excellent location, very close to the train station. Rooms are a little old but tidy. Would stay again.


69%

The hotel is very close to the train station, but it says 100 metres away. We assumed we would be able to see the hostel from the train station, but had to spend a half hour walking around. Other than this the place was just fine. I suggest some better directions and this would be good (if also a bit cheaper).


100%

The staff is friendly and the hotel is very near the main train station.


57%

Room smelled, my guess is it came from the ventilation. The lady in the reception didn't seem to know what she was doing, the younger woman seemed more in control when she worked. Only stayed one night, and by that it was an ok stay. But I wouldn't stay there for more than that.


69%

We stayed for one night as a stopover, the location right next to the railway station was great. Quick metro trip into the centre of the city. Room was average but what we expected. Luggage storage facilities for the day after our stay were useful.

  • 12th Jun 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 25-30
  • (1 review)


54%

Pillow cases seemed dirty, shower curtain was only fabric that either stuck to your body in the shower or got the entire bathroom floor wet, and towels smelt bad and we're possibly not that clean.

  • 27th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)


74%

Place is pretty noise, thin walls and you can hear people walking around up stairs. The hotel is close to the train station.


71%

Good place


71%

The shower was cold and the staff knew it. She asked me how the shower was the next day and acknowledged that it was cold but didn't seem to have a desire to do anything about it. The room smelled funny when we entered it. The location was great though, right next to the train/metro station.


100%

Everything was ok.


60%

The facilities could use a major overhaul, the rooms are bare and old, no character. Also, the receptionist was not particularly friendly, and also said the city tax is 4 euro per person per night, which should be included on their hostelworld description.


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