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Hotel Paola Reviews

Via Faenza, 56, Florence, Italy

Reviews & Ratings Explained


137 Total Reviews
  • 74%Value For Money
  • 76%Security
  • 92%Location
  • 79%Staff
  • 63%Atmosphere
  • 68%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Good location which is very close to the station surrounded by the bars and restaurants. But the washroom is quite small. Anyway good to stay if you just need a bed to sleep


Was supposed to arrive 9.30pm on my first day of stay but was delayed and wrote the hostel an email at about 630pm informing i will be late and will probably arrive 10.30pm instead. i managed to reach the hostel earlier at 10pm and the guy attending the counter told me he saw my email and knew i was going to be late. he was all friendly and patient though i was late. gave me a quick run-through of the hostel's facilities and rules. the rooms are simple but clean. friendly staffs though!

  • 26th Oct 2015
  • Novice Nomad
  • Anonymous
  • Singapore
  • Male, 31-40
  • (1 review)


Super lovely staff, great location. The rooms was clean and the sheets were fresh. Only real downside was the faculties in the 'Kitchen' thankfully Florence cheapish to eat out in. Would defiantely recommend.


Nice hostel. 4 bed male dorm, very spacious with large lockable lockers. Bed and pillow very comfortable. Sink and shower within the room. 5 mins away from central station and less than ten to Duomo. Plenty of restaurants, shops and markets all around


Great location, close to the main train station. Friendly staff and helpful. However their is a shower in the share rooms but is has no privacy at all or a curtain to cover, so if you want to take a shower in the room and someone else is their it would be very uncomfortable.


The hostel has very good localization, only few minutes away from the railway station and from the city center. The rooms are equipped with free air condition and it's a big advantage. At night is quite quiet. There is no option about locking your personal belongings in the room which I find a pity. Also little fridge for so many rooms and only two showers was a bit dissapointing. Apart from this our staying was pretty much ok.


The staff are very friendly and show you how to get to all the main attractions. The location is close to many restaurants and walking distance from most attractions. The hotel is fairly small so doesn't have much of an atmosphere but it is cosy. It has a microwave and a water dispenser. You have to climb 3 flights of stairs but it is still open late at night so there is no worry of being locked out after a night out and you all have lockers in your room.


Not usually one to complain but this was one of the worst hostels Iv stayed in to date... Rooms had no ventilation and got extremely hot to the point where you couldn't sleep. Also, the main light in our room never switched off and meant we had to sleep with it on all night. Bathrooms were disgusting and flooded every time we showered. Only plus was the location, although up you can hear a lot of noise at night from surrounding bars. Overall, wouldn't recommend it.


It's in a good location, but the hotel isn't that much. It doesn't have a kitchen and a common room, and the wi-fi doesn't work that well. For the money it's worth it, the location is amazing.


Incredibly dirty place to stay. There are clear drainage issues in the bathroom, standing in the shower the water fills up like a bath and floods everywhere. The toilets constantly stink and are dirty despite a staff member manning reception all day who appears to do nothing to help the issue. Very, very unhygienic. Even the bed covers were stained more than they should be. We all removed ours and slept under the sheet. Would not recommend


Very nice hostel. Great location. I would suggest improving wifi connection in dormitories and installing AC as well.


The hostel was very clean and well taken care of. The location was fantastic! Close to the train station as well as the touristic centre but far enough away for affordable food options. No lockers or luggage storage oom though. On the day I left my bag at the reception which turned out fine but it didn't feel very secure. Overall a great place to stay - I would ecommend it to a friend


The hotel was on the third floor with no elevator and no air conditioning. Let me tell you, it was almost unbearably hot in the rooms. We also got ants. We had a shower in our room, which was really convenient because the communal shower always had a wet, dirty floor. The staff were friendly and the location was good, but I wouldn't stay here again, it was way too uncomfortable with the heat.


-It would be good for fold out beds in the dorm to be replaced with an actual bed as it collapsed multiple times -either aircon or working fan because the room can get quite stuffy -replace water more frequently, particularly during summer -other than that, good :)

  • 19th Jul 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • All Female Group, 18-24
  • (1 review)


Within walking distance to the train station and walking distance to many of the main attractions. There is no AC in the bedrooms, just in the lounge (there will often be people standing in front of it.) The rooms were really nice, there was a fan in mine and it provided a bit of circulation at night. The bathrooms got pretty filthy by the morning, be sure to have flip flops. Also, this hostel is on the top floor and there is no lift, beware if you have a suitcase!


Third floor with no lift but lovely staff. We had a double bed, shared bathroom and found the shower was in the bedroom. (Can be slightly awkward if you're not close). Room was clean and spacious. Fridge, strong WiFi and a microwave in communal space. BUT only 2 plugs in room and no air con, only fan which in 37 degrees is too hot without the window open, but very noisy road around 6:30am. Location right in the center, 5 min from station and 5 min from Cathedral.


This is not really a hostel. It is more a small "apartment" adapted into rooms to share. It doesn't have a kitchen only a tiny fridge for more than 20 people . The common area is a sofa next to the three dirty toilets. However the rooms were clean and spacious.


Great place for the price! Staff are absolutely fantastic and make the stay so much better!


Very dirty and smelly and hot. The only good thing was the roommates I spent time with.


It was all very typical hostel stuff, but I got bed bug bites from my stay :/

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