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Hotel PetenChel Reviews

Playa Sur, Flores, Guatemala

Reviews & Ratings Explained


55 Total Reviews
  • 84%Value For Money
  • 80%Security
  • 84%Location
  • 76%Staff
  • 64%Atmosphere
  • 76%Cleanliness
  • 64%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Friendly and helpful staff at a budget but great value hotel.


Big room with clean ensuite bathroom. Friendly staff and well situated and very easy to find. The room was hot and even with the windows open and the large fan going nonstop, it was just about possible to sleep.


This hostel rudely kicked us out when we had a reservation to stay longer saying that someone else was staying in our room. They were very helpful in organizing a room in the hotel next door which had no hot water and smelt like mould. Wouldn't recommended unless you are willing to leave at random notice.

Owner Comment (Hide)
We appolgise to all our future guests for this review. Please let us explain what really happened. The reality of the sitiation is this guest had a reservation for two nights. Upon arrival they immediately cancel the secound night of the reservation. Saying they wont be needing it. This was in the peak of our high season. We cancel the secound night. We then sold the room to someone else. When this guest retured from Tikal they said they still wanted the room. At this point it was too late.


Very helpful and friendly staff and good value


The people are so welcoming and the place is a really good deal.

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