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Hotel Regina Reviews

Corso Vittorio Emanuele n. 316, Palermo, Italy

Reviews & Ratings Explained

79%

Rating
364 Total Reviews
  • 85%Value For Money
  • 83%Security
  • 93%Location
  • 78%Staff
  • 70%Atmosphere
  • 73%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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80%

It is right in front of the central train station and was very inexpensive. The rooms were nice.


71%

There was no breakfast offered and we had a shared bathroom. The rooms were nice decorated, but there was no cupboard and the rooms are without air-condition. There is just one portabile fan inside. When we arrived the man at the reception could not really speak englisch very well and gave as a little room (reminded me of a nuns room in a monastery) with a 120 cm bed. We had booked a double room with 140 cm bed. We complained, he refused and after a uncomfortable discussion he let us change.

Owner Comment (Hide)
Dear guest in our description we never talk about breakfast and air conditioning and talking about this is definitely not correct. You booked an economy double with french bed and we gave you the correct room. We gave you another room just because your loudly discussion in reception where stay other guest..... incredibile. we are sad for you because we meet people that travel with many differents thing but never with a meter for measuring.................



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