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Hotel Samrat Reviews

3rd Road Khar West, Mumbai, India

Reviews & Ratings Explained

60%

Rating
126 Total Reviews
  • 58%Value For Money
  • 82%Security
  • 68%Location
  • 68%Staff
  • 47%Atmosphere
  • 47%Cleanliness
  • 53%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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49%

On arrival my accommodation had been sold to someone else, as they were fully booked for a conference. This was a utter waste of time and the rest of the day was used looking for other arrangements.


60%

This is just a hotel with two dorm rooms and no real common room. The beds where ok but the bathroom wasnt that clean. There was a terrace but it was spread with construction material. When I was there there was a party going on downstairs with loud music. The staff was a mix some where friendly and others not. I wouldn't recomand this place but if you have no other choice it's okay for one night.


63%

Great front of house staff let down by poor laundry and useless cleaners. Be warned, VERY noisey! Overlooks the Kaur Rd railway station.


46%

The facility was pretty good for the Khar area but I think it could use some work, which I am not sure why the hotel staff had not had done. There were some wires sticking out of the walls in the hallway leading to the room and there was garbage on the balcony in front of the room. There was also no drawstring to open the blinds and the shower has no hot water. The beds are pretty decent though and the staff is very nice though.


74%

The hotel was almost empty, was the only one in the dorm till 2 indian women checked in at the middle of the night at 4am. Air con was good. U ve to go to the lobby each time u want to enter the room because u dont get a keycard, which was pretty weird...


51%

unhelpful/rude

  • 11th Dec 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 25-30
  • (1 review)




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