Via Boscovich, 59, 20124, Milan
Our Trust Rating explained
We now classify our reviewers based on how well travelled they are.
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1. Novice Nomad
1-10 Reviews Added
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2. Avid Traveller
10-20 Reviews Added
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3. Globetrotter
20+ Reviews Added
Overall Rating: 77%From a total of 68 Reviews
70%
83%
84%
75%
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88%
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50% Customer Rating
Novice Nomad (3)
one of the staff was not making us comfortable and refuse to give us garbage bin for the room, he said just for the bathroom.one of the staff was not making us comfortable and refuse to give us garbage bin for the room, he said just for the bathroom....Close
Ahmad, Saudi Arabia | Male 25-30 | 01st October 2009
83% Customer Rating
Novice Nomad (2)
Good clean rooms perfect for what we were after, helpful and friendly staff with a real central location - perfect. 2 downsides; 1st that the lift did not work and we were on the top floor, im not unfit but the stairs are steep, and 2nd there was lots of noisy renovation going on at the time we were there (early sept 2009) but that wont always be - would recommend x Good clean rooms perfect for what we were after, helpful and friendly staff with a real central location - perfect. 2 downsides; 1st that the lift did not work and we were on the top floor, im not unfit but the stairs are steep, and 2nd there was lots of noisy renovation going on at the time we were there (early sept 2009) but that wont always be - would recommend x ...Close
Louise, England | Female 25-30 | 10th September 2009
86% Customer Rating
Novice Nomad (1)
very clean with friendly staff. Economical price. Convenient for Red line to MIC Other members of my convention changed to it when they saw itvery clean with friendly staff. Economical price. Convenient for Red line to MIC Other members of my convention changed to it when they saw it...Close
ianmstringer6963, England | Male 41+ | 29th August 2009
80% Customer Rating
Novice Nomad (4)
I would stay at Hotel Serena if I was visiting Milan again. Although basic, the hotel met our needs and at a good price.I would stay at Hotel Serena if I was visiting Milan again. Although basic, the hotel met our needs and at a good price....Close
Allan, England | Male 31-40 | 26th August 2009
96% Customer Rating
Novice Nomad (10)
This hotel suited our needs to the T, it was a great place to stay and the staff were really nice. The only detractions were having to leave our passports at check in for the entirety of our stay and handing the room key in everytime we left.This hotel suited our needs to the T, it was a great place to stay and the staff were really nice. The only detractions were having to leave our passports at check in for the entirety of our stay and handing the room key in everytime we left....Close
gfunk, New Zealand | Female 25-30 | 24th August 2009
63% Customer Rating
Novice Nomad (3)
As an accomodation, it's great. It's relatively cheap for a hotel, is super clean, and has a good location. But the staff makes Oscar the Grouch look charming. You also have to leave your key every time you leave the hotel - not a huge deal for me, but probably not everyone's preference. The air conditioning is only on sometimes and the price I paid here didn't include breakfast, fyi. A good hotel, but the staff put me off.As an accomodation, it's great. It's relatively cheap for a hotel, is super clean, and has a good location. But the staff makes Oscar the Grouch look charming. You also have to leave your key every time you leave the hotel - not a huge deal for me, but probably not everyone's preference. The air conditioning is only on sometimes and the price I paid here didn't include breakfast, fyi. A good hotel, but the staff put me off....Close
robambra4331, Canada | Male 18-24 | 24th August 2009
86% Customer Rating
Novice Nomad (3)
This was a nice hotel to stay in, very clean and staff helpful. It is a good location although they have no maps and don't really provide any information even when you ask so can be hard to figure out about tours, restraunts etc. This was a nice hotel to stay in, very clean and staff helpful. It is a good location although they have no maps and don't really provide any information even when you ask so can be hard to figure out about tours, restraunts etc. ...Close
sweetnhot546158, Scotland | Female 18-24 | 23rd August 2009
63% Customer Rating
Novice Nomad (2)
It was just fine..! We were in better hotels for the same money, but the hotel was fine.. no breakfast and the air conditioned do not work at night. The summer of Milan could be very hot.. The location is near the station, wich is good. However, at night is not the better neighborhood.. I think its fine for one or two nights..It was just fine..! We were in better hotels for the same money, but the hotel was fine.. no breakfast and the air conditioned do not work at night. The summer of Milan could be very hot.. The location is near the station, wich is good. However, at night is not the better neighborhood.. I think its fine for one or two nights.....Close
hegelpablo2023, Argentina | Male 31-40 | 19th August 2009
53% Customer Rating
Novice Nomad (1)
The receptionist insisted to charge me 25 euro more because of my late arrival (9pm), according to him. Despite we could not find any arrival time information on my booking receipt (I didn\\\\\\\'t know I should be there at 5 pm), he seems to blackmail me as he knew I could hardly find another hotel. I had an early flight next morning so I asked him to kindly return my passport after registering all the data in 1 hour. Still, he did things in his way and I got my passport next day.The receptionist insisted to charge me 25 euro more because of my late arrival (9pm), according to him. Despite we could not find any arrival time information on my booking receipt (I didn\\\\\\\'t know I should be there at 5 pm), he seems to blackmail me as he knew I could hardly find another hotel. I had an early flight next morning so I asked him to kindly return my passport after registering all the data in 1 hour. Still, he did things in his way and I got my passport next day....Close
flora730716781, Taiwan | | 15th August 2009
66% Customer Rating
Novice Nomad (5)
air conditioning was controlled by the hotel and only came on for a couple of hours at night. Leaving your keys with the reception every time you leave and they didn't check your identity when you ask for them back...air conditioning was controlled by the hotel and only came on for a couple of hours at night. Leaving your keys with the reception every time you leave and they didn't check your identity when you ask for them back......Close
nbrett8238, England | | 14th August 2009
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