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Hotel Terminal Reviews

Via Ponte Seveso 38, Milan, Italy

Reviews & Ratings Explained


31 Total Reviews
  • 86%Value For Money
  • 80%Security
  • 84%Location
  • 86%Staff
  • 76%Atmosphere
  • 86%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The hostel is really good. The breakfast is amazing, the staff were very polite, and the location is great, a little hard to find, but if you're having trouble with finding it, you could call the hostel, and they would tell you the directions (which was what I did). The only thing that could improve was that the room had some sort of smell that wasn't very pleasing. It wasn't too strong, but it wasn't unnoticeable either.


I stayed at Hotel Terminal for 3 nights somewhere at the 2nd floor. Towels and other supplies were changed daily, which was nice. There was no breakfast and one thing I didn't like was that the towels were disinfected with vinegar. I don't like that smell on my towels. Location was great because it was close to the Railway Station, room was clean, bathroom was nice, heat was good, we had a balcony and a TV with nice Italian channels as opposite to other Italian hotels I've visited in Italy.

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Very fancy! Not as close to the main train station as I would have liked. They do offer a shuttle to the airports though, which was very convenient. You pay for the car service, but it is very convenient.


Milan was average and so was this hotel. Paid a deposit via hostelworld and then the hotel wanted to fully charge me months before I had even arrived otherwise they wouldn't hold my reservation! The area seemed a little dodgy also!


the hotel refused this booking , says not confirmed !

  • 28th Dec 2013
  • Novice Nomad
  • Anonymous
  • Romania
  • Male, 31-40
  • (1 review)


Very friendly reception. Location is close to the train station but far from the rest of Milano


Hotel Terminal is 5 minutes walk away from the central train station in Milan and very easy to find. The 24hr check in desk is helpful for those arriving late like me. My room was very clean comfortable with everything I needed, and the check in staff were polite and helpful. The room cleaners seem to have walkie talkies that are extremely loud and annoying in the corridors in the morning, however. Apart from that, the hotel was just right as a place to spend a peaceful night and good value too.


The floor was dusty.


Not safe area. Air con was like a warm hairdryer in the second room we were showed to after a cloud of smoke falling out of the first....not good. Oh and apparently it's illegal to use an iron in an Italian hotel according to the staff! Waste of time and money, 4 stars?! How? Why? ...foul

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