Hotel Tokyo Reviews
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The staff was really nice and helpful, the Hotel has a good location just in front of the main train station
Hotel Tokyo was a perfect place for us to stay in Rome. It is right across the street from the train station (Roma Termini). You can go out and night and feel safe coming back - it's a very populated and lit place at all times. The room was very large- nice bathroom, comfortable bed. The reception is very helpful and friendly. Great stay!
Bad sevice from male staff at the counter who claimed that he is not a staff when we arrived at 3am due to 4hours flight delay.Tried to call the hotel to inform about flight delay but no one picked up, followed by emailing twice to inform the delay and update on flight status but no response. Could not enter the hotel as was told by the "male staff" rooms are filled so we 2girls were left outside the hotel door at midnight.in the morning, the "male staff" changed into the staff and checked us in
- Novice Nomad
- Female, 18-24
- (1 review)