Hotel Toscana Florence Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
Read our review guidelines »
This hostel is very good! The staff is very nice and helped us a lot! I will come again when I come to Florence.
This Hotel ruined part of our holiday. The pictures of the rooms are unrealistic. The room we got for a couple was extremely small, so small that you can hardly walk around in the room. my girlfriend hurt herself on the window while trying to get to the other side of the bed. The bed itself is very uncomfortable and also small for two people. The wifi connection is bad and doesn't reach the room. The breakfast is a scam. costs 3 euro each and is only a croissant and drink. worst hotel i've seen!
These were the rudest staff I have come across in Italy. We paid for a twin room with ensuite and they tried to give us a single room with shared bathroom. We asked about breakfast, which we were happy to pay for, and they wouldn't give us any information. The internet did not work and we had a random person knocking on our door saying we left a note at the reception when we didn't.
The location of this hotel is great & the service was exceptional (Chandan). We were able to check-in early even though earlier emails said they could only check us in at the normal times. We booked the Basic Double Bed Private. Everything in this room was small. Bed, space, shower. The French bed is a smaller version of a double bed, which made it a bit uncomfortable for 2. In hindsight, I should have probably read the details of the room carefully before I booked just based on price
Cannot pay by credit card. Too expensive for the room facilities.