Hotel Toscana Florence Reviews
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This hostel is very good! The staff is very nice and helped us a lot! I will come again when I come to Florence.
This Hotel ruined part of our holiday. The pictures of the rooms are unrealistic. The room we got for a couple was extremely small, so small that you can hardly walk around in the room. my girlfriend hurt herself on the window while trying to get to the other side of the bed. The bed itself is very uncomfortable and also small for two people. The wifi connection is bad and doesn't reach the room. The breakfast is a scam. costs 3 euro each and is only a croissant and drink. worst hotel i've seen!
These were the rudest staff I have come across in Italy. We paid for a twin room with ensuite and they tried to give us a single room with shared bathroom. We asked about breakfast, which we were happy to pay for, and they wouldn't give us any information. The internet did not work and we had a random person knocking on our door saying we left a note at the reception when we didn't.
The location of this hotel is great & the service was exceptional (Chandan). We were able to check-in early even though earlier emails said they could only check us in at the normal times. We booked the Basic Double Bed Private. Everything in this room was small. Bed, space, shower. The French bed is a smaller version of a double bed, which made it a bit uncomfortable for 2. In hindsight, I should have probably read the details of the room carefully before I booked just based on price
Cannot pay by credit card. Too expensive for the room facilities.
One of the employees was fantastic. Very friendly and attentive. The other, which received me was not nice and was charged above what was agreed (even taking the tour rates). The room was stuffy and overlooking an interior courtyard. on arrival we found that the shower was a wet towel that was there during the entire stay
- Novice Nomad
- All Female Group, 41+
- (1 review)
The hotel did mistake in price with my booking and only realize in the day we came. They arrange room for us in another Hostel which is far from their Hotel. After a long and tired trip, we have to walk find its address by our self with all of our luggage. Our room is in 4th floor and after bring all of luggage up and down without elevator, we have a double room with high price. Bad experience ever.
the staff were very unhelpful. internet, air con were included in the price but none of these worked! the location was good but that was the only good thing about this place. you couldn't pay me to stay there. the place had no atmosphere and destroyed our vibe.
- Novice Nomad
- Female, 18-24
- (1 review)
Please make sure the internet works, it was very unreliable and not working a great part of the time. And unfortunately only available at reception. And bigger beds would be nice.
Good stay overall, atmosphere wasn't very convivial, but otherwise it was a great location and perfectly serviceable. We were under the impression that Internet was free, but had to pay 3.50 Euro on arrival for it.
Total shitbox! Ive stayed at many hostels and this was by far one of the worst. Our double bed was the size of a single bed, the AC more or less worked but made SO much noise there was no sleeping involved. When the staff noticed the extremely loud AC, he just shrugged his shoulders and ignored it. The location is not bad, right in the center. Our experience ruined our image of Florence. There are so many other hostels aroud, pick another one!!
A great location. The lady at reception was nice and helpful. The cleaner on the other hand was a little bossy! The location was great, the air con and wifi worked in the room. Basic, but all we needed.
Location perfect (to trainstation and center). Also 1 m next to it is a small shop and a shop with laundrymachines. Staff was very nice and helpful. Only problem was that at night, when everybody came home to the hotel, the wifi was really really slow. We really liked our stay