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Hotel Utama Reviews

Calle Michell Perez esq., Copacabana, Bolivia

Reviews & Ratings Explained


294 Total Reviews
  • 83%Value For Money
  • 88%Security
  • 85%Location
  • 83%Staff
  • 73%Atmosphere
  • 88%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Horrible showers, actually exploded as I was trying to switch on the hot water. Wi fi connection- very very poor.

  • 23rd Mar 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


Nice room and plentiful breakfast but sadly we couldn't get a hot or even warm shower.


The staff was very helpful arranging for our tour to Isla del Sol and bus tickets to Puno. The breakfasts were very good with plenty of choices. The bananas, candies and water available for free in the lobby were much appreciated. The room had a wonderful view of the harbour and town. The room was was clean and tidy. We appreciated the free ride to the boat tour and our bus. Overall a good experience in Copa!


Excellent breakfast, clean room and decent location. staff were friendly. the wifi was turned off at 10pm every night and the showers were cold sometimes. laundry service was overpriced.


The beds were comfy and warm with lots of blankets. Private room with ensuite meant you could lock your door when you left and everything was safe. 2 min walk down the hill brought you out right onto the Main Street. Only downside was the water for showering was very hot but breakfast was great.


This was just 5 minutes away from the port so good location. Room felt quite cold at night and the shower temperature was cool too (I think when people get back from the boat trip they all shower at once so hot water runs out). Man at reception wasnt very friendly. Wifi connection inconsistent. Breakfast was very good. Overall recommended.


We really enjoyed our stay at this hotel. After over 2 months of staying in hostels this was luxury, even though it is a basic hotel. The bed was very comfortable and the room and en suite were very clean with new towels each day. Breakfast was amazing - pancake, fruit, yoghurt, cereal, bread, eggs, ham


Quite nice place to stay Breakfast was above the expectation


I was very pleasantly surprised.


If you have a little extra money to spare during your travels, you can get a reasonably cheap hotel room here which is nice to break up hostels. Clean, helpful staff, right in Copacabana, transfer minibus from bus station (easy walk though), good breakfast including a pancake, book exchange, free tea/water/bananas all day/night. Wifi not the greatest.


really good breakfast to set you up for the day, staff were very friendly. nice big room and comfortable bed. thank you


This was a nice place to stay except they were remodeling starting at 7:30 in the morning... The strange thing was they seemed to finish by around 10am every day, I'm not sure why they couldn't start later.


We loved our stay at hotel utama. Our room was great and with a nice view at the lake. Breakfast was really good, and there was a nice relaxed athmosphere. Only downside is that the location is very uphill, and a little bit to far from the center.


Breakfast is lovely - eggs, juice, pancake, coffee all served to you at your table, not buffet. Room was very comfortable and clean. No atmosphere and staff spoke limited English but it was a nice place for a quiet stay. Be aware you can stay in a budget room for 20 boliviano if you just show up in Copa and have a look around. Shower wasn't "hot" but this is a general Copacabana issue.


Glad of the free bananas

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