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Hotel Utama Reviews

Calle Michell Perez esq., Copacabana, Bolivia

Reviews & Ratings Explained

82%

Rating
252 Total Reviews
  • 82%Value For Money
  • 86%Security
  • 81%Location
  • 84%Staff
  • 77%Atmosphere
  • 84%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

We got the best room, on the last floor of the hotel with a beautiful view on the lake. The room was very comfortable, and extremely rare in Bolivia, had heating !!! The shower was room and the breakfast really nice. The staff were especially sweet and helpful with us.

  • 14th Sep 2014
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 18-24
  • (1 review)


83%

This is a comfortable and clean hotel in a good location. The breakfast is excellent. The only downside is there is no free Internet access- Despite this, I recommend it.


80%

The hostel is fine, the only problem is that it does not accept credit cards.

  • 31st Aug 2014
  • Novice Nomad
  • Anonymous
  • Bouvet Island
  • Male, 31-40
  • (1 review)


80%

The heater stays on from 18:00 to 22:00. After that they turn off. The breakfast is very good. And the facilities are nice.


89%

Pretty good hostel. More like a hotel and not much atmosphere. Really good breakfast. Staff was helpful but didn't speak much English.


80%

Nice hotel with friendly staff! Breakfast was amazing! Rooms where nice and clean and good value for money!


77%

We enjoyed our stay but we expected a bit more. It was very cold and the heating only worked until 10.00 pm. The staff was helpful. We also had a lot of trouble with the water pressure and temperature. Hot water kept running out. That was unpleasant. Breakfast was amazing. Seriously incredible!


100%

The only thing we had a problem with was the 10 pm curfew that we did not know about until 1 am the first night. Wonderful staff, EXCELLENT breakfast and very comfortable.


23%

utama was horrible. My friend and I tried to leave and go.get some drinks and at 10:00pm they locked everyone in their rooms and turned off wifi. This place is a prison. Do not stay here. We asked to leave and they said go to bed at 10:00!!!! All of our rights were taken away here. DO NOT STAY HERE!

  • 27th May 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


100%

Excellent hotel and we suggest anyone who wants a good place should stay there. Very good buffett breakfest.


46%

The only thing good in this Hostel is the breakfast (best hour of the day)!!


89%

Wifi was really really bad and there wasn't really any hot water (the water is heated like in a lot of places in South America by an electric heater. I guess this one just wasn't working too well).


89%

The internet does not work (like the rest of Bolivia), the rooms are not very sound proof and most of the staff speak little english (again, as is standard in Bolivia). But the hotel is really nice, the rooms very comfortable and clean and it is an easy 5 min walk to the main street in Copacobana. The breakfast was probably the best we had in the whole of South America, so good!!! Great value for money.


63%

The hostel was very cold, I was always under my blanket when in my room. They did provide private rooms for me and my friend as they had initially given a double when we requested a twin. Breakfast was good but location up a few dark roads, not good if you want a view of the lake.


100%

We enjoyed Copacabana so much that we even extended and came back after our visit to Isla del Sol. The rooms where great, good bed, warm showers. Evenings where cold but the very helpfull staff gave us a heater, thanks!! Free fruit, water, mate tea and candy in the common area, splendid! Good advice about buses, trips in the area and tickets. Very quite, good sleep, free luggage store, recommended!


86%

Staff was very friendly and helpful. Breakfast was great (cereal, yogurt, coffee, pancake, egg, ham, cheese, bread, jam)! Free coca tea, bananas and mandarins in lobby. Close to main drag but not on it. Some rooms probably had great views (not ours).


86%

Nice clean room, great breakfast, good location


86%

Really good service and comfy rooms. Only not so good thing is the is that the front door locks at 11 and there is no key to get in or out! Breakfast is very gd as well as free fruit alll day.


91%

Definitely would recommend, but be careful of being overcharged for stay (didn't take off deposit paid) and laundry. But staff very helpful and great to have a big private en suite room! Isla del Sol trip good. If booking buses through them, ask them to confirm availability there and then.


91%

Best breakfast ever!!! Can really recommend the hostal. It was so nice. Staff is friendly,the hostal is clean and for Bolivia the have such a good breakfast...


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