Hotel Utama Reviews
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The hostel is located up a hill, and getting to it with bags can be difficult. It is just a couple of blocks from the main square. However, exercise caution while walking to the hostel at night. The roads do not have lights and it can get very dark. I had a private room with an attached bathroom. The sheets in my room were stained a bit and the room smelt muggy and had mold. Also, the hot water and internet is turned off at 10:30pm. No one mentioned this. Breakfast is amazing though.
Fantastic hostel! Close to the centre of town, clean, lovely staff, free water and bananas all day, hot water in the showers. Breakfast was amazing! Bread, ham, cheese, pancake, eggs, yoghurt, cereal, juice, coffee, tea. Wifi was patchy but this might be a town problem rather than this particular hostel
Great value for money plus really helpful and friendly staff.
The hotel is very welcoming with its vast lobby and free drinks and sweets available all day. Rooms are well appointed and clean. The location in a side street makes the hotel very quiet, although it's only 5 minutes walk to the busy street leading down to the beach where all the bars, restaurants, travel agencies and shops are. Breakfast was very good and the staff extremely friendly and helpful.
It was a great stay, the rooms are very nice, the bathroom is clean, the breakfast is delicious! every body is very kind and friendly, although at night it rained a lot and the sound in the ceiling was just too much and it was not easy to sleep despite the bed was very confortable. The location was good too beacause it´s not just right in the center with the rest of hostels, it is like three blocks away, which means very very close and far from the noise of the people in the street
Awesome breakfast, more food than I could eat. Would change the sweet, fruit yogart to plain and one that has no sugar or fake sweeteners. Room 202 needs a longer shower curtain so the water does not spray all over the bathroom floor. I would no longer recommend the booking agent on 6 Agosto (was it Andes Aventura?) because they charge 10BOB commission on a ticket from Copacabana to La Paz! One man told me it was 25 BOB and then another man in the same office charged me 30 BOB!!!
OK but no more. Cheaper places on lakefront with bigger rooms and nice views. Shower elecs ('suicide' type with heater built into showerhead) very dodgy. Internet slow/intermittent but more a feature of town than hostel. Looked after bags while we went away. Staff friendly. We didn't like the attempt to overcharge - albeit only by a little. Balance was $29.70 and they wanted $30 at 7 rather than 6.9 BOB/$. When challenged, smiled and shrugged shoulders => lack of respect for people paying bills.
Nice and friendly staff. The free breakfast was also good and always arrived really fast. The room was clean and warm enough. The showers were typical electrical showers with OK heat and pressure. Wifi was slow in the lobby and even slower in the rooms (but this is to be expected for Copacabana...). Free bananas, water and snacks was a nice touch.
Nice staff, good hot showers and great breakfast. We enjoyed our stay in a lovely room, but got charged more than advertised on here even though we booked.
Expensive but worth it, nice room, nice reception area where you can get free bananas and refill your water. Staff were really helpful when the shower was cold, it seems it can only be hot on a lower pressure. Wifi wasn't great but I think that applies to all of Copacabana. Great big breakfast, worth staying there for that alone!
Great breakfast and free bananas - what more can you ask for?! Very cute hostel.
Perfect and huge breakfast. Nice beds and hot showers but slow wifi.
Really nice basic hotel with private rooms. The staff are helpful, booking tickets for us and the breakfast was good. Hotel was nice and clean too. I would warn against getting laundry done here; the prices to di it were insane!!!
Best breakfast ever! Seriously, not just for Bolivia but for the whole of South America. Amazing breakfast. Good hostel, nice rooms, clean enough, lovely staff etc. Wifi is shocking, but that's Copacabana. Have I mentioned the breakfast?
Great hotel in central Copacabana. Awesome breakfast & friendly staff. Clean towels & sheets daily, pickups, drop offs & tour booking services. Free bananas & snacks all day. We highly recommend this hotel. Thank you Hotel Utama.
Great hostel, picked us up from the bus stop without us even asking. Excellent breakfast. Only downside was slow wifi, although this seems to be common throughout Bolivia.
Expensive for Copacabana. Good breakfast, just a shame it end at 9.30am. Staff are nice. Shower was cold
Enjoyed our stay here. Great breakfast! Eggs cooked to order. 2 blocks to the main road. Wifi worked well. Hot showers worked well most the time. Free tea, coffee, and fruit all day. Can book tickets to Isla del sol and Puno easily for you. Friendly, helpful staff.