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Hotel Utama Reviews

Calle Michell Perez esq., Copacabana, Bolivia

Reviews & Ratings Explained

85%

Rating
219 Total Reviews
  • 84%Value For Money
  • 86%Security
  • 86%Location
  • 88%Staff
  • 78%Atmosphere
  • 90%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Really good service and comfy rooms. Only not so good thing is the is that the front door locks at 11 and there is no key to get in or out! Breakfast is very gd as well as free fruit alll day.


91%

Best breakfast ever!!! Can really recommend the hostal. It was so nice. Staff is friendly,the hostal is clean and for Bolivia the have such a good breakfast...


100%

The staff was incredible. A little terrace on the roof for happy hour. Incredible view. Picked us up at the bus stop. Didn't expect that. Free storage of luggage as we went to Isle de Sol. The BEST breakfast in 2 months...hands down. Pancakes, eggs, bread, juice, coffee, etc.


86%

Great breakfast!!


83%

Hotel is nice - love the free pick up and drop off service from the bus stop. Staff are friendly. WIFI was terrible in the rooms and even in the main lobby where signals are strong - internet was terribly slow, slowest I have encountered! Hot water was non existent I had to have a luke warm shower - not very happy about that. Room was clean - we were on level 1 - I would suggest asking for level 2 room. Breakfast was very impressive! So much food!


100%

Best breakfast we have eaten in 3 months, wonderful rooms


80%

great breakfasts good location couple of mins up the hill so quiet would stay again


77%

PROS: Close to centre. Free snacks, tea and water. CONS: Rooms and decoration a bit outdated


57%

The hostel is located up a hill, and getting to it with bags can be difficult. It is just a couple of blocks from the main square. However, exercise caution while walking to the hostel at night. The roads do not have lights and it can get very dark. I had a private room with an attached bathroom. The sheets in my room were stained a bit and the room smelt muggy and had mold. Also, the hot water and internet is turned off at 10:30pm. No one mentioned this. Breakfast is amazing though.


100%

Fantastic hostel! Close to the centre of town, clean, lovely staff, free water and bananas all day, hot water in the showers. Breakfast was amazing! Bread, ham, cheese, pancake, eggs, yoghurt, cereal, juice, coffee, tea. Wifi was patchy but this might be a town problem rather than this particular hostel


91%

Great value for money plus really helpful and friendly staff.


94%

The hotel is very welcoming with its vast lobby and free drinks and sweets available all day. Rooms are well appointed and clean. The location in a side street makes the hotel very quiet, although it's only 5 minutes walk to the busy street leading down to the beach where all the bars, restaurants, travel agencies and shops are. Breakfast was very good and the staff extremely friendly and helpful.


97%

It was a great stay, the rooms are very nice, the bathroom is clean, the breakfast is delicious! every body is very kind and friendly, although at night it rained a lot and the sound in the ceiling was just too much and it was not easy to sleep despite the bed was very confortable. The location was good too beacause it´s not just right in the center with the rest of hostels, it is like three blocks away, which means very very close and far from the noise of the people in the street


86%

Agreed, awesome breaky!


100%

Awesome breakfast, more food than I could eat. Would change the sweet, fruit yogart to plain and one that has no sugar or fake sweeteners. Room 202 needs a longer shower curtain so the water does not spray all over the bathroom floor. I would no longer recommend the booking agent on 6 Agosto (was it Andes Aventura?) because they charge 10BOB commission on a ticket from Copacabana to La Paz! One man told me it was 25 BOB and then another man in the same office charged me 30 BOB!!!


60%

OK but no more. Cheaper places on lakefront with bigger rooms and nice views. Shower elecs ('suicide' type with heater built into showerhead) very dodgy. Internet slow/intermittent but more a feature of town than hostel. Looked after bags while we went away. Staff friendly. We didn't like the attempt to overcharge - albeit only by a little. Balance was $29.70 and they wanted $30 at 7 rather than 6.9 BOB/$. When challenged, smiled and shrugged shoulders => lack of respect for people paying bills.


94%

Nice and friendly staff. The free breakfast was also good and always arrived really fast. The room was clean and warm enough. The showers were typical electrical showers with OK heat and pressure. Wifi was slow in the lobby and even slower in the rooms (but this is to be expected for Copacabana...). Free bananas, water and snacks was a nice touch.


77%

Nice staff, good hot showers and great breakfast. We enjoyed our stay in a lovely room, but got charged more than advertised on here even though we booked.


91%

Expensive but worth it, nice room, nice reception area where you can get free bananas and refill your water. Staff were really helpful when the shower was cold, it seems it can only be hot on a lower pressure. Wifi wasn't great but I think that applies to all of Copacabana. Great big breakfast, worth staying there for that alone!


97%

Great breakfast and free bananas - what more can you ask for?! Very cute hostel.


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