Hotel Utama Reviews

I liked the character of the hostel, the beds were comfy and the breakfast was great, I even liked the personal touch of fresh fruit and sweets in reception. However you couldnt get WiFi on the top floor of the hostel and they kept changing the password for the wifi everyday.

Hostel was a good place to chill out, tv`s in the private rooms, breakfast was really good served eggs, cafe, juice, etc. Tea and small snacks were nice in the lobby.

SERVICE! Attention to detail, pick-up and drop-off for every arrival and activity. When a strike prevented our bus from getting us to Puno, staff personally arranged an alternative, delivering us to transport personally! We had a room with a lake view, wifi, hot water! Complimentary hot drinks, fruit and snacks available throughout the day. This was especially appreciated after a day out on the island! Breakfast was also very good.

Very nice, comfortable hotel. The staff is friendly, they offer free breakfast and free fruit, tea and snacks all day, and the rooms have cable TV. Definitely recommend if you don't have a super tight budget. The internet does shut off at 9pm, just as a warning. Also, and this is not a negative comment on the hotel at all, more on the website, there are much cheaper accomodations in Copacabana not listed if you are willing to go without a guaranteed booking on Hostelworld.

this was definitely the best stay in my whole trip (6 weeks so far) !! value for money is excellent!! everything is very clean, breakfast is very nice and they offer free snacks (tee, fruits and candy) all day long! it is really a hotel, not a hostel! between all these days with 6-12 other people in a room it was so nice to spend some days in this hotel (we had a 2person bedroom with own bathroom at a very cheap price). top hotel!!

cosy rooms, beds too soft to our opinion, excellent breakfast, friendly staff, internet didn't work

Friendly staff, good breakfast, clean room, close to buses, main restaurants and lake, free food in foyer. On other hand, shower was luke warm and very low pressure so cold experience, wifi didn't work, internet available I think, I used wifi in town instead.

Really nice hotel, friendly staff, good facilities and very nice breakfast!!

Great Stay in Copacabana, very cosy rooms with hot water!

The breakfast is impressive with yoghurt, bread, pancakes and fruit all served to your table, the rooms are small and comfortable and the free popcorn and bananas are a nice touch, but the place felt very dull and empty. It is an ok place, but is expensive for Bolivia.

Good breakfast !!!

Good breakfast. Pick up from bus available. Showers were warm not hot, and not great pressure.

A colorful hotel with the best breakfast you will have on your trip. Staff helpful and friendly. We had a great stay! Only minus: computer with internet costs money (when it works; it didn't during our two days).

Absolutely excellent value for money. The breakfast probably the biggest and best I've had in south America, and the rooms are clean, spacious, and hilariously decorated - sleeping in a leopard print bed with Amazonian murals on the wall, I felt like Tony Montana from scarface! Only problem with this place was poor wifi and cold showers. Otherwise it is fantastic value for money - who needs to be clean and read emails when they're in bolivia anyway?

Hostel Utama is a great place to stay in copacabana. It is two blocks from the center of town and very close to everything the town has to offer. They pick you up and drop you off at the bus station or any activity you choose to do there. The breakfast is amazing and staff so helpful. It is an incredible value for what you get.

Shower is not good. Unstable hot water makes me sick for a week. Other than that, it is good for the value.

very helpful staff and we appreciated the pick up and delivery to the bus station plus the free snacks available all day

Had a really enjoyable stay here although we were sick so didnt really leave our room except to get the free mate tea, which is available all day, and breakfast, which is the best free breakfast we've had in eight months. Im sure there are better deals to be had if you search around the town, but we were very happy with what we got. Location is a short walk from the main square, and our room had a great view of the lake. Yes it is a hotel, if you read the title it actually says 'HOTEL!'

Great place in copacabana!!! This place is very clean and full breakfast included (eggs, pancake, coffee...). I had a private room with a tv & private bathroom, which was great value in my opinion. Also, I had wonderful view of Lake Titicaca from my window. They can give ride in Utama van from bus station......it is only 5 minute walk from centre and the lake. The staff were very helpful and warm....i would definitely recommend Utama Hotel.

An awesome place to stay in Copacabana! Is a proper hotel, not much of a hostel, which is great of course, most of all regarding the price! We enjoyed it very much! I'd definitely stay there again.