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Hotel Utama Reviews

Calle Michell Perez esq., Copacabana, Bolivia

Reviews & Ratings Explained


316 Total Reviews
  • 79%Value For Money
  • 88%Security
  • 83%Location
  • 83%Staff
  • 69%Atmosphere
  • 90%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Really nice hotel, very close to all restaurants and the lake. The showers are cold, but I think they often are around here. Also their laundry was really expensive so don't use it!


The hotel was average for the expensive price. It was in a quiet section of town, but it happened to be freezing when we were there and there was no heat. They attempted to bring us a propane heater, which didn't work and you can only use for several hours in the evening. Staff was friendly and helpful, but the facilities just weren't worth the cost. Breakfast was good with eggs, coffee, some cheap fruit and a pancake.


Lovely room with hot shower. Nice breakfast and delicious coca tea in the lobby. I enjoyed my stay.


Very cold , no hot water , heating is only upto 10 pm only on request . 10 min walk from lake . Owner don't speak any English but helpful

  • 26th Apr 2015
  • Novice Nomad
  • Anonymous
  • India
  • Couple, 25-30
  • (1 review)


Internet is bad - turn off at 22.!! Plenty of hostels with better value in the City with aren't on Hostel World.


Rooms arranged arround a Patio, kontinental breakfast quite good,


Nice breakfast and free tee and fruits all day. Wifi is worse and they switch it off at 10 pm. They even switched it off when we ask for five minutes more that we can organize our trip, we couldnt do it before because wifi was too slow. Water was not hot, it was just a little warmer then cold.


There are a lot of terrible places to stay in Copacabana, but this one was good. You could prob find a better value hotel on the main strip.


A hotel not a hostel, but very nice & comfortable stay.


This hotel was wonderful. Had all the facilities you need and even had free lollies and popcorn! The breakfast was amazing with so much variety, very different to the usually bread and jam you usually find in Bolivia. We really enjoyed our stay here.


Nice, clean hotel. Perfect for a quick stopover in copacabana


Nice clean simple hotel. Quite expensive I think but a lovely stay.


Horrible showers, actually exploded as I was trying to switch on the hot water. Wi fi connection- very very poor.

  • 23rd Mar 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


Nice room and plentiful breakfast but sadly we couldn't get a hot or even warm shower.


A large hostel with lots of rooms situated around a huge atrium. Tea and bananas available all day in the common area and a great breakfast included. The staff was friendly. The town is small so, like all places, it is just a couple minute walk to the center. Good place to crash for a couple nights.


The staff was very helpful arranging for our tour to Isla del Sol and bus tickets to Puno. The breakfasts were very good with plenty of choices. The bananas, candies and water available for free in the lobby were much appreciated. The room had a wonderful view of the harbour and town. The room was was clean and tidy. We appreciated the free ride to the boat tour and our bus. Overall a good experience in Copa!


Excellent breakfast, clean room and decent location. staff were friendly. the wifi was turned off at 10pm every night and the showers were cold sometimes. laundry service was overpriced.


The beds were comfy and warm with lots of blankets. Private room with ensuite meant you could lock your door when you left and everything was safe. 2 min walk down the hill brought you out right onto the Main Street. Only downside was the water for showering was very hot but breakfast was great.


This was just 5 minutes away from the port so good location. Room felt quite cold at night and the shower temperature was cool too (I think when people get back from the boat trip they all shower at once so hot water runs out). Man at reception wasnt very friendly. Wifi connection inconsistent. Breakfast was very good. Overall recommended.


Very nice hotel, friendly staff, big clean rooms and a good breakfast included (with eggs!). More of a hotel than a hostel.

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