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Hotel Valley Reviews

Via Soperga 19, Milan, Lombardy, Italy

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Hotel Valley

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26%

We paid private rooms price for 3 person but we stayed in for 4 persons rooms. and bathroom and toilet dont use. badbadbadbadbadbad realy bad.

  • Novice Nomad
  • 17 Jan 2012
  • Anonymous
  • Turkey
  • Male 18-24
  • (1 review)

Owner Comment (Show)
we can understand people are mad about the global crysis but why they break things in the rooms that doesnt justify any price

56%

The staff here were really uninterested and barely said two words to us. My main annoyance was the foul smell of sewerage that was coming from our bathroom. It was so awful I couldn't use it on some days.

  • Avid Traveller
  • 17 Dec 2011
  • Anonymous
  • Australia
  • Mixed Group 18-24
  • (11 reviews)


100%

good location

  • Novice Nomad
  • 07 Nov 2011
  • Anonymous
  • Ireland
  • Female 31-40
  • (2 reviews)


100%

Great location, cheap, wold stay again

  • Novice Nomad
  • 25 Oct 2011
  • Anonymous
  • Romania
  • Female 31-40
  • (2 reviews)


43%

Small rooms, over-priced, unhelpful staff

  • Novice Nomad
  • 20 Oct 2011
  • Anonymous
  • Canada
  • Male 18-24
  • (1 review)

Owner Comment (Show)
You had free internet key -you could see touristical places by your self, there are so many things to see in this gourgeous city, weather was perfect but you only were ainside. We said the truth about the room -you knew what you were reserving; this hotel is always open 24 hours and it's safer than many other, location is excellent and you had daily cleaning up and towels changing, you underestimate everything and we are really disappointed by this feedback, because it is not true.

83%

Great hotel for its location and staff, very close to the station and comfortable rooms. Would stay again.

  • Avid Traveller
  • 05 Oct 2011
  • Anonymous
  • Australia
  • Male 18-24
  • (15 reviews)


53%

The shower was broken badly. Sometimes the staff need yo check their facility

  • Novice Nomad
  • 03 Oct 2011
  • Anonymous
  • South Korea
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Unfortunately many customers broke thins inside the room but we always replace them with new staff.You should have told us about your porblems, we would have fixed it.

33%

The good is it is near the central train station, the bad, they never cleaned our room while we were there, You can listen through all the walls. they do not have Air Conditioning but regarding the hot it was in summer, they could have placed fans in the rooms instead a TV...The people at ht ehotel when I arrived didn't gave me any information unless i asked...Will never go there again. the Wi-Fi they have is payed and you can't access it on all parts of the hotel...

  • Novice Nomad
  • 14 Sep 2011
  • Anonymous
  • Portugal
  • Male 31-40
  • (3 reviews)

Owner Comment (Show)
we did changed your sheets every day in the evening because you were going out and getting in every moment, we clean up untill 14 , you also et your friend get in and you asked for extra towels that we never let you pay.

66%

I like this hostel, it was so clean and seems like an 3 stars hotel. There were no mistake with this hostel. I like it. Thanks.

  • Novice Nomad
  • 29 Aug 2011
  • Anonymous
  • Turkey
  • Male 18-24
  • (3 reviews)

Owner Comment (Show)
we apreciate your opinion very much, we thank you and wish you good luck::)))

53%

Small room, broken shower head, unfriendly staff, no aircon, no daily cleaning, room smelt really badly! the fan didn't work well. Couldn't leave our bag at the hotel after check out! only positive is good location. Would not stay here again and would highly not recommend it to anyone!

  • Avid Traveller
  • 20 Aug 2011
  • Anonymous
  • Portugal
  • (Gender undisclosed)
  • (12 reviews)


We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Milan Hotels
  • 63%

  • Overall Rating
  • From 24 ratings
  • 56%Character
  • 63%Security
  • 83%Location
  • 59%Staff
  • 54%Fun
  • 62%Cleanliness

Latest Review

  • 17 Jan 2012 (26%)
  • We paid private rooms price for 3 person but we stayed in for 4 persons rooms. and bathroom and toilet dont use. ...
  • Read more...
  • Anonymous

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