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Hotel de Ela

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
5.3
Rating 23 Total Reviews
  • Value For Money 4.0
  • Security 8.0
  • Location 7.0
  • Staff 5.0
  • Atmosphere 4.0
  • Cleanliness 6.0
  • Facilities 3.0
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5.3
Rating 23 Total Reviews
  • Value For Money 4.0
  • Security 8.0
  • Location 7.0
  • Staff 5.0
  • Atmosphere 4.0
  • Cleanliness 6.0
  • Facilities 3.0

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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27th Jul 2017
3.1

My experience with this hostel staff was one of the worst in my life. First of all the room was smelly. Secondly and most important was that I was offered something that I did not want. I booked a double room and received a double bed-frame with two single matrices which was considered a double room. I asked for a double mattress and I was refused. I asked for a solution where I can sleep properly and I was refused. I asked for a refund and was given only half. Horrible place and people.

    • 2.0Value For Money
    • 6.0Security
    • 6.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
9th Jul 2017
7.4

The hotel itself is good, the room is great and clean. However, there is staff only between 8AM and 10PM, and there's only one shower for the entire floor of the hotel. Besides, the only sink to wash your teeth is inside the bathroom, so, if there's someone using the toilet, you cannot even brush your teeth. PS: I got lucky (not!) and group of asians was in the next room, and they somehow always managed to flood the entire bathroom.

    • 6.0Value For Money
    • 10.0Security
    • 8.0Location
    • 4.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 10.0Cleanliness

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