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Hotel des Andelys Reviews

18, rue des Trois Bornes, Paris, France

Reviews & Ratings Explained


189 Total Reviews
  • 63%Value For Money
  • 61%Security
  • 71%Location
  • 58%Staff
  • 53%Atmosphere
  • 55%Cleanliness
  • 50%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Was very disappointed with this hotel. Tiny room that was unclean, cockroaches in our room, huge hole in the bathroom wall and the shower didn't work properly. The hotel staff didn't speak any English and were quite rude. Management demanded we leave our only room key with them behind an open desk, when we had our valuables in the room. No lockers to put valuables in. Wifi only worked at reception. Only one powerpoint in the room and it didn't work. Location close to station but very noisy.

  • 20th Oct 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • All Female Group, 18-24
  • (1 review)


Location is very good, metro station is near and with metro travelling to other parts of the city is very easy. Next to the hostel is also very nice restaurants and good bakery. Hostel is clean but sheets and towels looks bit old and used, but that was small minus. Staff was nice too and morning coffee was good!


The hostel has a good location and a nice reception, but we were worried about the late checking in, wrote the hostel two emails and never got any answers. The lock on our room was hard to open as well as the doors, it was really noisy to open and close them. In the room the tap was leaking and all of the room was moldy. It was really hot and we didn't have ventilator. There wasn't a toilet on our floor. These are small things but if these will be fixed, the hostel will be way better!

  • 10th Aug 2015
  • Novice Nomad
  • Anonymous
  • Hungary
  • Couple, 18-24
  • (1 review)


Firstly, this is a crappy hotel not a hostel - our room was dirty and there was bits of tiles missing etc. not a great location either, and staff are as unhelpful as possible. Apparently there was a kitchen somewhere, but we couldn't see it anywhere. If you can stay somewhere else, do it.


Stayed two nights in the room. It was never cleaned during our stay. Wifi worked only in the early morning. One night there was no hot water in the room. When complained to the receptionist he said he does not work there, and the person who works will come tomorrow. Though an hour later the problem was fixed. Tiny not convenient room.


Staff didn't speak English. Only one power outlet in room


Great position, metro station is right next to the hotel (Parmentier), food stores are also close. We had private ensuite, but really small bathroom, couldn't even enter a shower, because shower doors were opening toward inside of the shower!! So we could barely get in it and water would sprinkle around the rest of the bathroom, cause we couldn't use the doors to close it. There was no wardrobe also.


Beds were clean and comfortable but the bathroom was in very poor condition with full of mold and a very dirty shower curtain. We were three persons in a 3-bedroom for 2 nights. Bathroom was extremely small, shower drain was clogged and water drained slowly. No cleaning was provided in spite of asking for it, neither the waste bin was emptied. No wifi signal in room, need to go 2 floors downstairs near reception to catch any wifi. No lift so people with heavy luggage beware.

  • 4th Jun 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Mixed Group, 31-40
  • (1 review)

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