Hotel le Orchidee Napoli Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
We booked at this hotel 5 weeks before holiday. 'Lost' our booking and emailed us 5 days before we were meant to arrive. Responded to their email straight away. Only to hear nothing back from them until late the night before we were to travel. Wanted us to come and pick deposit up from them. Hostel world also spent the week trying to contact them with no luck .
They lost our reservations the night before arrival... If that was not bad enough, we were treated was poorly. After trying to get away with not getting us a new reservation we left our phone call with non committal, "I will think about finding a new place for you but probably not". Naturally we book new places not expecting him to come through (the place he tried to book was gross). The representative intentionally made it hard for us to get our deposit back and made us jump through hoops. BAD
- Novice Nomad
- Male, 25-30
- (1 review)
Nice place to stay if you're only looking for a place to sleep. It's not meant for meeting new people. The common area is not very big and is only used for having breakfast. The hotel itself is not very big, but it's very cozy and comfortable. It has a metro station just a minute away (Università) and is in walking distance from the main train station (about 15 to 20 minutes). The view from the balcony was breathtaking!