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House on the Hill Backpackers Reviews

5 Norman Road, Green Point 8001, Cape Town, South Africa

Reviews & Ratings Explained

92%

Rating
61 Total Reviews
  • 91%Value For Money
  • 93%Security
  • 96%Location
  • 93%Staff
  • 84%Atmosphere
  • 96%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Great staff, great breakfast (way more than continental) and very clean. We loved it and if we go back to Cape Town we will go there again!! Thank you guys!!

Owner Comment (Hide)
It was a pleasure having you! You are always welcome. We will see you :-)

97%

Cozy place with character and great staff!


100%

Such a little gem that we cancelled our other place and stayed for longer. Would come back in a heartbeat

Owner Comment (Hide)
Agh guys, thanks! We are so happy that you enjoy your stay with us and would love to have you back any time!!!! Very great guests, nice to have you around :-)

86%

Exellent staff, very friendly and helpfull. We had good time at your hostel

  • 8th Oct 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
My Dear, thanks for leaving a response. we strongly hope you got better and can enjoy the rest of your time in South Africa! kind regards claudi

100%

The location was superb with many restaurants in easy walking distance. The neighbourhood was pleasant & very central. About a 30 minute walk in to CBD. About a 15-20 minute walk to Bokaap district. Staff super friendly, efficient & helpful. Rooms and kitchen area were very clean but a bit old.

Owner Comment (Hide)
Dear Vincent thanks for leaving a review and we are very glad you enjoyed your stay. Yes its an old victorian, always needs attention but very charming :-) After we have done all the floors, kitchen will be next for a bit of upgrade. So next you come it will be all shiny, promised. regards claudi

The reviews below do not count toward the property's recent rating.
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74%

Cozy stay.

Owner Comment (Hide)
Hey thanks for leaving a review. And I am glad that it was better than expected, as you said :-) greetings from Cape Town claudi

100%

We stayed a week and it was home from home for us. Very relaxed atmosphere and great staff. Great location as well. Could have stayed another week easily. Highly recommended by us.

  • 16th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 41+
  • (1 review)

Owner Comment (Hide)
Dear Sian thank you so much for leaving a response and we are very glad, that you enjoyed your stay. So hopefully we will see you again. Best regards claudi

100%

Perfect location, walking distance to the waterfront. Comfortable and really quiet. Kitchen facilities were good.

Owner Comment (Hide)
Hi there, thank you so much! we are glad you enjoyed your stay with us and hope to see you again some time! all the best, claudi

89%

...was a great stay due our trip along the garden route. very small, comfortable and quiet. not the best place to meet people or to go out... so perfect for couples.


80%

Comfy beds and a well stocked kitchen. Only about a 5 minute walk from the waterfront. However wi-fi was very unreliable

Owner Comment (Hide)
Hi Alexander thanks for your reply. There was a broken cable to the router, thats what caused the wifi to be unreliable. We have fixed that. Sorry about that. We are glad you enjoyed your stay kind regards claudi

71%

The rooms were great but we found the male staff at reception to be particularly unfriendly, rude and unhelpful! It automatically puts a bad vibe on the place when you are greeted with such a bad attitude.


83%

We enjoyed our stay at House on the Hill, the location is down town but the street is quiet and the room was very clean. We definitely would recommend a stay at this hostel/guesthouse.

  • 7th Dec 2013
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 18-24
  • (1 review)


77%

Bunkbed a bit wobbly, overall comfortable. Very near waterfront, which is very convenient. Nice and helpful staff.

Owner Comment (Hide)
Camille, we are glad that we could make you stay in cape town enjoyable and hope to welcome you again some day. Seeing that you were not completely satisfied with the cleaning staff please drop me an email ( info@houseonthehillct.co.za) so we can better the service. Thanking you and warm regards from cape town Claudia owner and manager

86%

Thank you for a great stay!

  • 21st Jul 2012
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
...was a pleasure having you girls :-)

97%

Wonderful service, organization of Taxis, Tours, etc. Really helpful.

  • 21st Jul 2012
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for your kind words, it has been passed on to all our staff involved- hope to see you again some time!

43%

Für das was geboten wird, ist es eine teure Absteige.

Owner Comment (Hide)
Hallo, schade, dass es euch bei uns nicht gefallen hat. Könntest du uns vielleicht genauere Angaben dazu schicken, was von dem "gebotenen" nicht gefallen hat und was wir in deinen Augen besser machen könnten? wir denken eigentlich, dass für ein privates Zimmer mit eigenem Bad das Preis-Leistungsverhältnis relativ gut ist, wenn man sieht was andere Backpacker bieten. Aber wir sind natürlich für konstruktive Kritik offen! Lieben gruss claudi

90%

Very cooperative staff. A nice place to stay.Host waited for us much beyond her duty hours as we could not reach in time for check in due to Bus delay.Overall a very pleasant experience

Owner Comment (Hide)
Dear Family Abbas, it was a pleasure having you as a guest in our establishment! All the best to you. Kind regards Claudia

87%

Great deal. Easily changed accommodation from 3 to 4 people. Would recommend the B&B side over the hostel side.


80%

very enjoyable stay,great location,clean room and friendly staff. thanks!!


80%

A very pleasant place to stay. Very helpful staff.


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