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House on the Hill Backpackers Reviews

5 Norman Road, Green Point 8001, Cape Town, South Africa

Reviews & Ratings Explained

86%

Rating
42 Total Reviews
  • 85%Value For Money
  • 90%Security
  • 95%Location
  • 75%Staff
  • 80%Atmosphere
  • 95%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

The rooms were great but we found the male staff at reception to be particularly unfriendly, rude and unhelpful! It automatically puts a bad vibe on the place when you are greeted with such a bad attitude.


The reviews below do not count toward the property's recent rating.
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83%

We enjoyed our stay at House on the Hill, the location is down town but the street is quiet and the room was very clean. We definitely would recommend a stay at this hostel/guesthouse.

  • 7th Dec 2013
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 18-24
  • (1 review)


77%

Bunkbed a bit wobbly, overall comfortable. Very near waterfront, which is very convenient. Nice and helpful staff.

Owner Comment (Hide)
Camille, we are glad that we could make you stay in cape town enjoyable and hope to welcome you again some day. Seeing that you were not completely satisfied with the cleaning staff please drop me an email ( info@houseonthehillct.co.za) so we can better the service. Thanking you and warm regards from cape town Claudia owner and manager

86%

Thank you for a great stay!

  • 21st Jul 2012
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
...was a pleasure having you girls :-)

97%

Wonderful service, organization of Taxis, Tours, etc. Really helpful.

  • 21st Jul 2012
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for your kind words, it has been passed on to all our staff involved- hope to see you again some time!

43%

Für das was geboten wird, ist es eine teure Absteige.

Owner Comment (Hide)
Hallo, schade, dass es euch bei uns nicht gefallen hat. Könntest du uns vielleicht genauere Angaben dazu schicken, was von dem "gebotenen" nicht gefallen hat und was wir in deinen Augen besser machen könnten? wir denken eigentlich, dass für ein privates Zimmer mit eigenem Bad das Preis-Leistungsverhältnis relativ gut ist, wenn man sieht was andere Backpacker bieten. Aber wir sind natürlich für konstruktive Kritik offen! Lieben gruss claudi

90%

Very cooperative staff. A nice place to stay.Host waited for us much beyond her duty hours as we could not reach in time for check in due to Bus delay.Overall a very pleasant experience

Owner Comment (Hide)
Dear Family Abbas, it was a pleasure having you as a guest in our establishment! All the best to you. Kind regards Claudia

87%

Great deal. Easily changed accommodation from 3 to 4 people. Would recommend the B&B side over the hostel side.


80%

very enjoyable stay,great location,clean room and friendly staff. thanks!!


80%

A very pleasant place to stay. Very helpful staff.


87%

The hostel was well situated and the staff was friendly, helpful, and accommodating. They answered questions, made dinner reservations, and made sure we were well taken care of. Lovely place to stay right next to shops, sushi restaurants (and others!), the water, Sunday market and a great little coffee shop/deli. Would love to come back and stay longer!!


100%

Great location, very helpful and kind staff, great place to stay!!


100%

I loved this place. Within walking distance of Victoria and Albert, Watercant, Bo Kapp, Green Point and Seaside


90%

We absolutely LOVED House on the Hill. It's location was perfect for the World Cup being close to the stadium and lots of restaurants. It was close to the VA Waterfront and we could walk almost everywhere we wanted to go. The staff was more than helpful. They were always willing to help us arrange activities and give us great advice. It is a quiet, clean hostel that would be perfect for people looking for a relaxing atmosphere. We highly advice anyone and everyone to stay there as well!


90%

its not a party hostel, but a good place to stay


77%

very good location. city centre and waterfront are within walking distance. Shops and cafes nearby.


77%

Silent location. Since it couldn´t accommodate too many people, not much fun.

Owner Comment (Hide)
Hi Terence, thanks for your rating. But we cant much help it as you see on the webpage we only have 9 rooms and can only accommodate 20 people max. Hope you had a great holiday regards claudia



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