- Canada, All Female Group, 18-24
- Novice Nomad
- 3 reviews
Absolutely zero customer service. We reserved a room several days before arriving, but when we arrived they stated that their computers were not working and they had no wifi so they could not look for our booking. We ended up having to change rooms every single night that we were there. We told them that we wanted to book the Li River Cruise for Monday. On Monday they told us all the tickets were sold out. Unhelpful staff, money hungry owner.
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