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Hue Backpackers Hostel Reviews

10 Pham Ngu Lao St, Hue, Vietnam

Reviews & Ratings Explained

84%Overall Rating

From 53 ratings
  • 83%Character
  • 79%Security
  • 89%Location
  • 86%Staff
  • 85%Atmosphere
  • 83%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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20%

Very friendly staff and helpful ! I like to stay again!

  • Novice Nomad
  • 19 May 2012
  • Anonymous
  • Germany
  • Male 25-30
  • (5 reviews)

Owner Comment (Show)
I am very glad that you liked our hostel. Unfortunately I think you may have gotten your ratings mixed up. 5 is the highest score and 1 is the lowest score. If this is the case would you be so kind as to contact hostelworld and let them know of your mistake. If you ever make it back to Hue we would love to have you stay with us again. Cheers Hendo

87%

The hostel itself is very good and the staff very friendly. However, the travelers staying there were pretty young on average and we ended up being woken up by deunk dutch teenagers talking in our dorm between 2am and 5am. A bit unfortunate, considering there isn't much to complain about otherwise: The location is great, very clean and they have happy hour every night for pizzas and beer!

  • Novice Nomad
  • 07 May 2012
  • Anonymous
  • France
  • Male 25-30
  • (7 reviews)


97%

Great time staying here. Staff were very friendly and gave good advice about the city and things we could do for good prices. They even made a birthday cake for one of our group who was turning 30! Awesome. thanks guys

  • Avid Traveller
  • 04 May 2012
  • Anonymous
  • New Zealand
  • Mixed Group 25-30
  • (11 reviews)


90%

I thought the bookings for trips etc were a bit expensive.

  • Novice Nomad
  • 04 May 2012
  • Anonymous
  • England
  • Female 25-30
  • (2 reviews)


93%

The staff were very friendly and helpful. The rooms all had balconies to relax on. Their menu was good and fairly priced and lots of happy hours! The lockers were big enough to put your whole bag in.


87%

Nice hostel. I was somewhat nervous about staying in the hostel given some of the previous comments. However, after spending 4 nights, I can only recommend the hostel. The music is not too loud, it stops at 11pm when most people go to one of the nearby bars. Staff are very helpful and the place is clean. I would stay again. Chris. London

  • Novice Nomad
  • 23 Apr 2012
  • Anonymous
  • England
  • Male 25-30
  • (1 review)


63%

The server for Internet was not working. The wifi was fine so basically u can find the wifi but can't do anything with it. When I raised it to staff-they said that both of their laptops can access the Internet and looked at me as if it was a problem with my iPad. However I confirmed with 2 laptop users, 1 ebook reader user and another iPad user that they were experiencing the same issues.

  • Avid Traveller
  • 11 Apr 2012
  • leighcwang2079
  • USA
  • (Gender undisclosed)
  • (11 reviews)


60%

The room is ungodly hot and it is difficult to sleep. They overcharge about 400,000 dong on train tickets. I bought a sandwich from their restaurant to take on the train and got food poisoning (only food i ate all day). Its easy to meet people, only positive.

Owner Comment (Show)
Hi John, I am sorry you got sick, but we sold 6 takeaway sandwiches that day and have no other feed back from others getting sick. Can you please let me know which room you stayed in. The air conditioning should have been turned on. Perhaps it was broken. If so I need to get it fixed immediately. Unfortunately your information about our train tickets is not very accurate either. We only charge a $5 commission for our booking fee and staff time to collect the tickets from the station. I am sorry you did not enjoy your stay while you were in Hue. If you have any suggestions on what we can do to improve our services please let me know. Paul Henderson Manager

97%

Good hostel for any traveller looking to have a good time.

  • Novice Nomad
  • 24 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


77%

Very good location. But a few staff seems not so patient when she was asked "boring" questions....


70%

If you want somewhere to drink yourself stupid and play drinking games then this is the place for you. However, if you are over the age of 25 then you may want to stay somewhere else and come here for a drink. It's about 20-25 minute walk away from the citadel and town, but plenty of places to eat around this area. Dorms where kept clean, apart from majority who stayed there who left dirty skanks laying around everywhere.


87%

I enjoyed my stay here and I would recommend it to other travellers.

  • Novice Nomad
  • 16 Mar 2012
  • Anonymous
  • USA
  • Male 25-30
  • (4 reviews)


100%

really nice and central. good price and good service. no complaints at all.


100%

Really great hostel, with tons of character (the signs with weird and sexual city names are a brilliant idea), good food, excellent place to meet fellow travellers. Close to many attractions, but it is better to rent a bicycle, if you really want to discover the city.

  • Novice Nomad
  • 03 Mar 2012
  • Anonymous
  • Canada
  • Male 31-40
  • (7 reviews)


60%

Very Loud Music

  • Avid Traveller
  • 01 Mar 2012
  • Anonymous
  • Scotland
  • (Gender undisclosed)
  • (19 reviews)


80%

Pretty good hostel, close to the center and quite comfortable for a cheap price, not to mention that there's free breakfast!

  • Novice Nomad
  • 26 Feb 2012
  • Anonymous
  • Russia
  • Male 18-24
  • (3 reviews)


100%

Loved this hostel! The on-site bar was a lot of fun, & the seemingly endless h

  • Globetrotter
  • 14 Feb 2012
  • Anonymous
  • England
  • (Gender undisclosed)
  • (46 reviews)

Owner Comment (Show)
Hi Jethro, I am glad you enjoyed your stay with us. I hope the remainder of your travels are just as good. Take care, and if you are ever back in Hue please come back and stay with us. Cheers Hendo

80%

very nice staff, hostel gets the important things right

  • Avid Traveller
  • 11 Feb 2012
  • Anonymous
  • Germany
  • Male 31-40
  • (11 reviews)


87%

nice place to stay

  • Novice Nomad
  • 10 Feb 2012
  • Anonymous
  • Indonesia
  • Male 31-40
  • (2 reviews)


67%

This is a great hostel if you are a college student on spring break. There is a good bar and food downstairs, completely with nightly happy hours and parties. However, if you are a traveler and not a party-er, this is not the place for you. Happy hour is the almost sole concern of the staff, helping facilitate travel is not. They even booked us a shabby tour with a guide who couldn't speak English! Were they concerned about this blunder? Nope. Come for the beer, don't stay the night.

  • Novice Nomad
  • 30 Jan 2012
  • Anonymous
  • USA
  • Couple 18-24
  • (3 reviews)


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