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Hue Backpackers Hostel Reviews

10 Pham Ngu Lao St, Hue, Vietnam

Reviews & Ratings Explained

86%

Rating
955 Total Reviews
  • 82%Value For Money
  • 85%Security
  • 92%Location
  • 85%Staff
  • 89%Atmosphere
  • 85%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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49%

Bar first, hostel second: ideal for 18 year old boys. In the 8 bed dorm, bathroom small with both toilet and shower in it. Slept fine but could use the electricity socket to charge my phone as it's location was close to the bed frame and my adaptor is quite substantial. There is a limited free breakfast option for guests - otherwise a more extensive menu you can pay extra for. Staff on front desk were friendly enough but the guy tending the breakfast bar needs some customer service training.


43%

Wouldn't stay here again. Spent the first night slept against a mouldy wall, to be woken up with a maintenance guy drilling the wall in our room at 9am. Then got swapped rooms but moved into different rooms which I can deal with. But the room I got moved into had one toilet and one shower for 14 people. Upon arrival staff were more interested in the fire safety drill happening outside. Didn't get a smile or a welcome, it was asif we was a burden. if I could write more I could easily carry on

  • 14th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Male Group, 18-24
  • (1 review)


71%

Great location, booked it based on staying in their hostels. Disappointing compared to their other hostels. Staff were rude and u helpful. Booked an 8 bed dorm and we were put into a dorm with 14 people. There was a bathroom and shower in the room, but not enough for a group of 14. Great location, and very clean.


71%

the internet WIFI drops out constantly. The customer service when I first walk into the door was not good. I was asked to pay a lot more and then i explain with hostelworld, I had paid a deposit. I had to ask for a map and ask simple questions in regards to tours.


89%

Highly recommend going to any of the 'Backpacker' chain in Vietnam. Managers work hard to give you the best advise, fod was reasonably priced and good! Staff all speak English and want to help. Good AC, although mattress' aren't very wide. Atmosphere is live from 5 (especially when it's free beer 5-6). Noise doesn't reach 2nd or 3rd floor. Go there to party and socialise, but also relax in the heat of Hue. Go to Brown Eyes night club - house music (we're all sick of the music played out here!)


91%

Comfiest beds and pillows ever! Good central spot lots of atmosphere


83%

Incredible Hostel to get to meet and gather with people. Staff is very friendly and participating and the atmosphere is awesome. I just don't feel the bathrooms inside the rooms, though. I think it's the only thing I would be concerned about.

  • 30th Apr 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)


94%

Perfect location for waking to see the historic sights and well as all of the nightlife. The staff with help you with anything and cheep food and alcohol helps make a great atmosphere in the chill out area downstairs.


80%

The burger was nice


89%

Great hostel with an excellent atmosphere. This hostel is THE place to be, even if you aren't staying. Perfect location. Staff are really friendly and very happy to help you with anything. The room was quite cramped but didn't spend long in it. Ask about the abandoned water park!


94%

New Hostel. Facilites are new. AC and Fan in the dorm were working perfectly. The breakfast was nice (I had the bananapancakes). In the evening, the Bar on the groundfloor gets crowded, as it is very popular among the Backackers that stay in other Hostels, too.


86%

Good free breakfast, not loud at night for me on the 2nd floor. Overall, this hostel is a good shout.


97%

We stayed one night at the backpackers in Hué. The location is great and the staff are friendly and helpful. Good atmosphere, the night we stayed there was a quiz downstairs, which was a lot of fun. The bar offers food and cheap beer. The free breakfast is a bonus too. The dorms aren't too bad, there are lockers under the bed (you need your own padlock). However, for a 12 bed female only dorm there was only one bathroom. Impractical but not the end of the world.


80%

Staff spoke good english and were very helpful when booking tickets to move on and looking for things to do in the city. Very easy to meet people here but not advised if you want a quiet stay. Drinks were average priced and free breakfast was good.

  • 16th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


94%

Great atmosphere, helpful staff, yummy breakfast, comfy beds, hot water. Internet is amazing when you are in range, but some rooms are not. One bathroom/shower in the 10 bed dorm which wasnt a problem in the mixed dorm, but in the girls dorm was diffiicult to manage. Ordered the burger from the menu twice and i wish i could eat it again now. The atmosphere is very relaxed and friendly, and would recommend staying here if you are in hue.


89%

Great atmosphere and a good place to meet people.

  • 16th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


80%

The street can be loud sometimes. The breakfast isn't good. It says free breakfast, but only the basics are for free. If you want ham with your eggs you have to pay 20.000 as example. The bar is cool, but the drinks are also very expensive.


100%

Brilliant chain would recommend them all


69%

Stay was average, were waiting a really long time breakfast each morning, kept asking different waitresses where the fried eggs were, other guests got served a lot before us. On arrival reception staff were rude and robotic, no 'welcome to Backpackers Hué' or anything; they weren't wearing name badges so makes it difficult to make a proper complaint. Leaving our bags at the bottom of the stairs for everyone to trample over was not appreciated, didn't feel secure. Great atmosphere and location!

  • 10th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 18-24
  • (1 review)


77%

Our private room was very small, although perfectly fine for a night and perfectly clean. Downstairs seemed pretty lively with some awful quiz - nothing like a few sexist quiz questions to get everyone in the mood eh!


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