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Hue Four Seasons Hotel Reviews

5 Lane 14 Nguyen Cong Tru Street, Hue, Vietnam

Reviews & Ratings Explained

97%

Rating
33 Total Reviews
  • 96%Value For Money
  • 98%Security
  • 95%Location
  • 100%Staff
  • 98%Atmosphere
  • 98%Cleanliness
  • 93%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

The is the best place we've stayed in six weeks of travelling. The hotel is great, rooms are nice with high ceilings, comfy beds and powerful, hot showers. The staff were amazing: - My gf was ill and we had a (very competent) doctor in the room within 15 minutes - They arranged an amazing motorbike tour down to Hoi an for us - I would have missed my train if Michael hadn't biked across the city with my luggage (obviously he wouldn't take any money off me for it) Please stay here!


89%

The people were awesome!It´s about a 20 minute walk from the city center (to the imperial palace and the market). the room was nice . We were greeted with cold towels, fresh fruits and fresh fruit juice. We took the nightbus the next day and I was able to take a shower after a day in the city and my friend, who got sick, was allowed to stay at the hotel and they catered to her with tee and did everything to make her feel better!


97%

Very good place to stay.The staff running this place are very friendly and helpful. The rooms are clean , the best in my stay in Vietnam so far. The breakfast was good. Recommend this place for people traveling on budget and looking for a clean place. Highly recommended.


97%

We could not have loved this place more. My boyfriend and I only stayed for one night but wished it was longer. From the moment we walked through the door (after a long overnight bus from Hanoi), we were greeted with breakfast and a huge smile! Kerry, Michael and all of the staff were fabulous. Kerry came over and sat down with a map for us and organised our bike ride from Hue - Hoi an as well as accommodation when we arrived. Both the drivers and our stay in Hoi an were amazing!


97%

This was a great small family run hotel- the welcome we got after our overnight train journey was absolutely memorable - we unfortunately only had one night would have loved more- highly recommended


94%

Best hotel food service I had in all of Asia! They serve complementary breakfast whenever you come down --even at 1pm! The smiling staff knows your name, gives you an impressive menu to choose from and tailors it to your requests. They're also helpful with information and give you juice and fruit on arrival. The room has lovely old furniture and an array of amenities.


100%

Wonderful guesthouse with an amazing staff! Laura, Michael, Carrie + others were so nice and went out of their way to help book bus tickets, rent a motorbike, provide recommendations, and even a ride to the bus station. The breakfast was delicious and they always offered us fruit and drinks when returning to the hotel. The room was large with a balcony overlooking the perfume river. Bathroom was clean, there was a shower curtain!! I cannot recommend this place highly enough, just go!!


100%

It was absolutely amazing!! Big clean rooms, great breakfast and most of all the staff is so friendly! They did so much for me free!! Best hotel ever!!!

  • 22nd Jan 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 25-30
  • (1 review)


100%

Best place. So lovely staff!

  • 17th Jan 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


94%

We had a wonderful stay at Hue Four Seasons and were ultimately sad that we only stayed for two nights. The friendly welcome we received was fantastic. We were then given a hot drink and breakfast, which was very pleasing after a 13 hour train journey! The standard of the room very good, the breakfast was excellent and the staff were super friendly and helpful. The value for money was also amazing. Thank you, Hue Four Seasons, for a wonderful stay!


91%

Best Service! After a nightbus tour from Hanaoi to Hue they welcomed us with a breakfast which wasn't supposed to be included in our booking. Next day we went further to Hoi An by motobike which Michael have organized for us. Unfortunately we had a flat tire after half of the way. But Michael send a guy who came brought us another one so we could continue our ride! In the meantime our main luggage was transported to our Hotel in Hoi An as well by his brother. Like I said:excellent service!


94%

Really liked this place, great free breakfat, staff extremely helpful, good wifi and value for money although for anyone hoping to meet others, it isnt that sort of place. A locker in the room would have been nice. Would stay again thanks to the amazing staff


100%

Hands down the best value for money and best place we stayed in Vietnam. Staff went above and beyond to make our stay as pleasant a possible. From when we got picked up by Micheal at the bus station to when we said goodbye hugging the entire staff, we felt like we were in a luxury hotel. The rooms are clean, big and comfortable. We were served free fruit and juice everytime we entered the hotel. They helped us book and plan everything from flights to day trips. Amazing!


100%

The staff did a fantastic job in providing excellent service. They were very friendly. We as well were happy with the location, it is in a side street and therefore quite quiet.


100%

Nice place with great staff.


97%

The customer service here was impeccable, right from each staff member knowing you by first name, free drinks and fruit EVERY time you come into the building, and spotless bathroom and rose petals scattered on the beds.. Such a friendly hostel and we couldn't believe how nice it was for the price, for the free breakfast you get a menu with options from omelette to pancakes or toast, also many fresh fruit juices + tea/coffee/hot chocolate, best breakfasts in Vietnam, would definitely recommend


100%

I cannot recommend this place enough! The rooms, cleanliness, staff, breakfast and value for money were the best we've had in all of Vietnam! Such lovely people who do everything they can to make your stay in Hue super enjoyable.


100%

Great staff! Their recommendation and helpfulness added a lot to our stay in Hue! We got a suggestion about a local restaurant and the food was amazing! The rooms are clean and nice to stay in.


100%

We had a lovely one-night stay at four seasons hotel and would have stayed longer if our itinerary had allowed it. The staff were warm and welcoming, the room was clean and comfortable and the breakfast was excellent. Highly recommended to those wanting a quiet and relaxed atmosphere at an extremely reasonable price. We wish the hotel the best of luck for the future and thank the owners for making our stay a memorable one.


100%

We had a great time staying here, the staff went above and beyond to make sure our visit was perfect. We got the superior room for two of us and got two double beds and lots of free space but caught a sneak peak at the ordinary double rooms which would have been enough room for us. The breakfast was good and the staff were always on hand to fill up your drinks and help you plan your day. Even on leaving the staff carried our bags to our car and sent us with water and snacks for our onward trip.




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