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Hue Four Seasons Hotel Reviews

5 Lane 14 Nguyen Cong Tru Street, Hue, Vietnam

Reviews & Ratings Explained

97%

Rating
63 Total Reviews
  • 98%Value For Money
  • 97%Security
  • 99%Location
  • 100%Staff
  • 94%Atmosphere
  • 96%Cleanliness
  • 92%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

We ended up staying in this hostel longer than anticipated because the staff were so friendly and helpful. We absolutely loved it here. The wifi in the room was weak so we had to use the reception area but the positives by far outweighed that. The hotel owner, Mimi, also contacted her cousin in Hoi An who also owned a hostel and booked that for us. We felt thoroughly taken care of. Would definitely stay here again.

  • 31st Jul 2015
  • Novice Nomad
  • Anonymous
  • Wales
  • Couple, 18-24
  • (1 review)


91%

Great staff, they really go the extra mile to make you feel welcome. Mymy in particular was so lovely and really spent time advising us on places to eat and how to make the most of our short stay in Hue. She took care of everything - booking cars and boat trips etc. The extra touches such as fruit and cold towels on arrival were also greatly appreciated. Lovely, friendly hotel.


100%

Friendly staff, they were extremely helpful. My train was late so I only had half a day in Hue, but because of their help I was able to see much of Hue!! The hotel is in a good location, is very clean, has great facilities and the reception are quite organised. Definitely recommendable ☺️


94%

best stay we had in vietnam so far!


89%

Great hotel, nice big rooms and friendly staff. Good location, shirt walk away from the bars and restaurants! No complaints!


100%

Such a lovely stay from the start! We arrived in the morning very hot and tired, they gave us breakfast and juice without hesitating. our room was very lovely, but most importantly it was very clean, comfortable and safe. Every single member of staff was wonderful to us. with very good English giving us advice each day about hue. breakfast was great.


100%

The most helpful and friendly staff you will meet!

  • 26th Jun 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)


86%

Really lovely staff and a good hotel. Breakfast was good and pretty much keep ordering until your stuffed. Not a hostel so not a social place. But for us a couple, perfect. Great value for money.


91%

One of the nicest places we have stayed in Vietnam. The staff are amazing help you with everything possible plus upgraded us as well. The staff made you feel very welcomed and mad sure everything was ok and that you where happy. Would highly recommend this place.


94%

The Hue Four Seasons is a really great place to stay. In a small lane away from busy traffic ... very quiet & clean. Fantastic staff: friendly, polite and helpful, making our stay very comfortable, like a home away from home. Welcomed us with fresh fruit & a cold drinks when we arrived at night. Micheal, his wife & Mimi are most generous: really good freshly cooked breakfast & they offered more!Genuine hospitality. To some of the nicest people we have ever met in our travels, thanks a million!


100%

We stayed one night at this hotel on our way to Hanoi and we had a great time. We were welcomed with drinks and fruits and fresh towels - and big smiles! The staff is awesome and makes sure you feel at home. They are very helpful in giving recommendations and aren't pushy. Our room was good and had all toiletries we needed as well as towels. The wifi was great as well as the breakfast. Overall great experience in this nice hotel!


100%

Our stay there was excellent. Very central location close to everything. Staff was extremely eager to help. We were greeted with juice and cold hand towels every time we came back. Free breakfast was also pretty good. 👍👍👍


89%

Very friendly staff


100%

Absolutely fantastic hostel. Rooms are basic but all you need and what you expect for the price. Service is superb. Staff will do anything to help, there's a constant supply of cold towels and juice. Breakfast is excellent. One of the best hostels I've ever stayed in.


100%

Loved this place! We stayed in many hotels over a 3 week period in Vietnam and Hue Four Seasons really stood out. The staff were all so lovely. Whenever we walked into the hotel they gave us a cool drink (try the mango smoothie's - they're amazing. They also have the best ginger & honey tea. We arrived in Hue in the morning on an overnight train from Hanoi and they picked us up, allowed us to check in early and gave us breakfast from which you can choose multiple things. Thank you 4 Seasons!


89%

Great location with a super friendly, helpful staff.


100%

We loved our stay at Hue four seasons hotel. The staff are so friendly and provided such a personal service we haven't experienced elsewhere. Everyday on returning to the hotel fresh juice and a cold flannel were provided. Breakfast was delicious and they made lots of recommendations for places to eat at night. It was my birthday during our stay and the staff even suprised me with a birthday cake! On our last day they also invited us to join them for lunch which was delicious. Thank you!!


100%

Wonderful and all-too-short stay. All the staff were so kind and helpful and even after we had checked out and were just nipping in and out during the day prior to our overnight train they were on hand to offer cold drinks and towels which really went beyond what we could've expected - particularly given the price we paid. Thank you Michael and team :-)


100%

A lovely budget place run by a fantastically welcoming couple and team of staff. They will arrange anything for you. My room was neat, clean and quiet with a good shower and comfortable mattress.


94%

Great place. Every time we walked in we were greeted with a cold flannel and a fresh fruit juice.


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