Imperial Laguna Cancun Reviews
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The gentleman on reception was lovely but unfortunately the room was pretty grim. We arrived after a dry spell (had been in another hotel in cancun) and the room smelled unpleasant - overwhelming musty odour. The night we checked in there was torrential rain and we were not surprised that there were several leaks. The fridge didn't work. On the plus side there was hot water and the room was large.
A very decent place. Perhaps a warning should be posted for possible construction. Ivan, Edy, Griselda, Tintua, and Sandra were very helpful staff members.
- Novice Nomad
- Male, 31-40
- (1 review)