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Incama Cusco Hostel Reviews

Calle Chaparro 121, San Pedro, Cusco, Peru

Reviews & Ratings Explained


223 Total Reviews
  • 45%Value For Money
  • 60%Security
  • 80%Location
  • 20%Staff
  • 30%Atmosphere
  • 65%Cleanliness
  • 30%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Regarding to the staff of the hostel i have to admit that the older receptionist with glasses is not experienced at all with customer service. Coming to your room at midnight and changing things according to his ideas, rude and arrogant manner. So guys if you want to stay in Cusco dont go to this hostel despite of very gentle and nice lady owner Sonia. 5 star for her. Unfortunatly i have to say that in January most of the people wants to have hot water at their houses. Dont expect it!!!


DO NOT STAY HERE!!! The water can go out at anytime- like during a shower, which happened to me. They DO NOT want to pay you what they owe you. I had to ask them for 3 days for my change- which they promised in dollars and with multipal reminders they gave me in Soles and it was less than they owed me but refused to give me the correct amount. Save your stress and trouble and stay less where!

Owner Comment (Hide)
Hola : Siento mucho por los inconvenientes, pero lo que dices es falso y no esta bien que nos comentes de esta manera; fui Yo quien te recepcionó a tu llegada y quice devolverte tu dinero pero tu no quisiste recibirlo pues querias el cambio en dolares que por cierto eran 2 dolares; te sugeri hacerlo en soles y no quiciste; por otro lado te di una habitacion muy diferente a la que solicitaste por tu comodidad pues tu reserva era por tres noches,nunca nos quedamos con el dinero de nadie!

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