Incama Cusco Hostel Reviews
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Regarding to the staff of the hostel i have to admit that the older receptionist with glasses is not experienced at all with customer service. Coming to your room at midnight and changing things according to his ideas, rude and arrogant manner. So guys if you want to stay in Cusco dont go to this hostel despite of very gentle and nice lady owner Sonia. 5 star for her. Unfortunatly i have to say that in January most of the people wants to have hot water at their houses. Dont expect it!!!
DO NOT STAY HERE!!! The water can go out at anytime- like during a shower, which happened to me. They DO NOT want to pay you what they owe you. I had to ask them for 3 days for my change- which they promised in dollars and with multipal reminders they gave me in Soles and it was less than they owed me but refused to give me the correct amount. Save your stress and trouble and stay less where!
I arrived on the day of checkin with reservation code in-hand (after making a deposit on-line) and the woman at the front desk informs me that they don't have my reservation booked and there are no available beds for me, but if I would like to talk to someone I can wait 2 hours until she returns.
- Novice Nomad
- Female, 25-30
- (1 review)