International Student House Florence Reviews
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The only thing I recommend for this hostel is the location-really close to SMN station. And all the others were not satisfying. The staff at reception was never at reception after 12. I arrived at 1pm, and I've got an email telling me the gate will open automatocally at exactly 1pm.(And it really did!) Reception was empty and only message, key, and a map were left. I paid in the next morning, and they charged me for 4€ more for sheet and linen as well as 2€ tax per each day,person(instead of 1€)
only benefit is location. but lack of facilities especially spoon and knife. even if you want to use stove you need a lighter to fire. also the staff was rude and poor service. I've never met staff like here and off-season you need to pay extra 4euros to borrow the linen which is not mentioned in information
- Novice Nomad
- South Korea
- Couple, 25-30
- (1 review)
The only thing we didn't like was that there was no WIfi in the rooms. You had to actually walk over to a different building to access the WIfi and that was pretty inconvenient.
I enjoyed these days in Florence,although there are a lot of work to do,when I back the hostel,I feel good like back to home.
This hostel is in a great location, 5 min walk from the cathedral and main square. However we did not enjoy our stay here and would not recommend to stay here. The check in is only available between 9 - 12 in the morning and the doors are locked outside of those times. After following instructions to call the owner he was incredibly rude and did not open the doors. I can not speak for all the staff but our experience with the owner (I assume) was terrible throughout our entire stay.