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Intro Hostel Reviews

Ul. Bracka 4, Krakow, Poland

Reviews & Ratings Explained

83%

Rating
51 Total Reviews
  • 85%Value For Money
  • 82%Security
  • 94%Location
  • 83%Staff
  • 78%Atmosphere
  • 79%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

Extremely rude, unhelpful staff. Worst hostel we've stayed in.

  • 20th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


77%

The hostel is in a great location beside the main square. Staff were helpful and there is a nice living room and kitchen you can use. We found it to be pretty safe and secure also. Unfortunately when we were there, the other guests weren't that friendly and didn't speak English but I guess that's the luck of the draw.

  • 20th Jul 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • All Male Group, 18-24
  • (1 review)


31%

Staff were unhelpful and would come into dorm rooms in the middle of the night and turn lights on. All our food kept going missing. Bathrooms were absolutely disgusting, dirty and flooded constantly. Was very noisy if your looking for a nights sleep; no air conditioning so windows had to be left open.(pubs below hostel) Dorm rooms were never locked but there were lockers. .. REALLY good location though, if that helps.


63%

Not an awful hostel but bring earplugs. Guests being loud in the common room is very common, and there is a karaoke bar directly underneath. The location is fantastic due to it being basically in the old town and you'll find there is tons to do. The staff seem a bit blasé at times, for instance you need to be buzzed into the building when you first arrive and there was no one at reception because she was doing something else; they didn't seem to care that we were waiting.


97%

Very nice place, the staff help you with everything. perfect location and the breakfast in the morning is the best! I loved my stay there.


100%

Great stay, but need to upgrade the TP quality.


97%

This is the old Mamas Hostel, which used to be the best hostel in the world in my opinion. It still has much of the same atmosphere and everything is almost the same, so I definetily recomended it.


89%

Really awesome location and lovely kitchen, plugs right by the bed and reading lights. Only problem was we weren't informed of a large group of school children arriving on our second day.

  • 8th Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)


66%

Only go here if you like party hostels. Not only do people party in the hostel, they party below it and all around it. People were screaming and throwing up till 6am in the morning. I'm just glad that the lady at the front desk was quick to respond when I told her someone threw up in the bathroom. We left a day early and didn't even bother trying to get a refund for the night we weren't there.


86%

Excellent position, a few steps away from the market square. Good number of toilets/showers, rooms have enough space and also kitchen and common room are big. For sure one of the best hostels in Poland.


83%

Nice quiet hostel to relax for a few days, hostel is right in the centre so everything is close by. Wifi didn't work in my room but worked well in the common areas. Staff not particularly friendly or helpful but this hostel is great for a few days!! And excellent value for money. Cheers


80%

The hostel was in a very good location.The staff was very helpfull,and the dorm was clean. The bathrooms needed to be a bit more clean, but still were ok and also spacy.


89%

Cant fault the staff, as far as a hostel is concerned, couldnt fault it! Experience of going as part of 18 guys on a stag do! We had 3 rooms of 6, and even though there was only 4 toilet/shower cubicles, we didnt wait long for them to be free. For the price and certainly locality, would recommend!


74%

too much noise, party in the hostel on the evening, we were really tired after a 10 hours trip by car. and people were not respectful.

  • 4th Apr 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


100%

Everything was perfect, except may be internet wi fi connection that didn't seem to be willing to care.


97%

Very good location and very nice snd helpful taff. I would definetly reccomend that hostel to stay there few nights.


97%

“Nice stop for a night” Clean, good service, friendly staff!!




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