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Intro Hostel Reviews

Ul. Bracka 4, Krakow, Poland

Reviews & Ratings Explained

82%

Rating
103 Total Reviews
  • 83%Value For Money
  • 81%Security
  • 94%Location
  • 82%Staff
  • 78%Atmosphere
  • 77%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Great value for money! Nice people inside, a bit outdated some of their facilities, nice bathrooms


83%

The staff were great. They prepared the breakfast early for us as we had to catch a bus at 6am on the second morning. The only problem was the noise levels and the rudeness of other guests on our first night. It was impossible to sleep properly. However, bring ear plugs if you're in the 12 bed room like we were and you should be fine!

  • 2nd Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


83%

The hostel has a great location, VERY near the main square. It would have been better if it had more bathrooms; but at least they are clean. There is a kitchen where you can cook whenever you want. The breakfast is good, friendly staff, comfortable rooms. The only problem was the wifi, it was terrible. In general, it's a nice place to stay and very very cheap.

  • 26th Dec 2014
  • Novice Nomad
  • Anonymous
  • Peru
  • Female, 18-24
  • (1 review)


83%

It is a good place to stay, very close to the Old Town, it has breakfast included, big lockers, lights and place to recharge your phone near to the bed, although few bathrooms and some of them were broken, people had to wait much to use it. In general, it's a good place to stay

  • 23rd Oct 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 18-24
  • (1 review)


86%

Super location, and clean sheats, also very nice staff. It was perfect for some days staying, but in longer i would have got nervous with the partying and different side effects from partys in the hostel. Also didnt really get whats up with disposable mugs and stuff, is this relly best way to act in rather big hostel?


86%

The Hostel staff was great on telling me good places to go and would aways have a smile on their faces, either on 3:00 am or 2:00 pm, also the location is really good, hence it's a couple of meters away from the Central Market Square, and the price was really good. There could have been more going on in the hostel so that the guests could meet each other, for that reason it was for me just a place to sleep. Bathroons were very good for the price I payed and lockers are included!


100%

Cool place, great staff, excellent price, perfect location


97%

Location of Intro hostel was just perfect. To get to the hostel you pass an inner backyard where restaurants had their outside seats, nice atmosphere. The 12 beds room was not full but perceived not narrow at all and the toilets had their own showers. Nice balcony to the backyard. Staff was young, friendly, helpful and flexible. Some clubs from the other side of the street was for me no problems, and free earplugs can get in the reception. Located 3 floors up which means not handicap friendly.

  • 28th Aug 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)


77%

The place was fine and the staff quite friendly, keep in mind though that you might need earplugs for the night. There is at least one party club in the same court.

  • 27th Aug 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)


74%

Liked the staff and the location was great! Right next to the square. The only issue was the other people staying there. They were young party-goers and some partied just a little too hardy!


100%

My favourite hostel out of all the ones that i've stayed during backpacking through Europe. I also just recommend Krakow in general. The staff were really friendly and helpful and the atmosphere in the dorms were very friendly, easy to meet people, whether it is in the bedroom, common room or kitchen while eating breakfast. Definitely recommend this hostel :)


40%

Whoever owns this hostel, I suggest employing new staff the ones you have are rude. I would hate for my company to be represented by people like that.


57%

Firstly, I will start with the positives. 1. Location is very close to the centre 2. The atmosphere seemed to be good, if you want to meet people and hangout it's good. However, many negatives. 1. The location. Whilst being very close to the centre, the hostel is situated above a cluband two late night bars are very close. Thus, expect noise until 4am every night. 2. Staff rude, and would come in at 4am and switch the light on! Thus, only go if u want to party until 4am every night!

  • 7th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


91%

Intro Hostel was a very enjoyable experience for me. The staff were helpful and friendly, the facilities good, and it is smack bang in the centre of the Old Town. I would definitely stay again.

  • 31st Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 41+
  • (1 review)




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