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Inverness Tourist Hostel Reviews

24 Rose Street, Inverness, Scotland

Reviews & Ratings Explained

75%

Rating
2497 Total Reviews
  • 75%Value For Money
  • 72%Security
  • 88%Location
  • 79%Staff
  • 72%Atmosphere
  • 69%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Perfect location being so close to the bus station! Bit of a jam on the door to get in and luckily met a young lad on his way out to help me lift my suitcase up the flight of stairs! Had my sleeping bag liner with me as quilts were a wee rough and bunks were a wee unstable! Kept awake most of the night by boy racers roaring their motors outside!

  • 3rd Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)


40%

Accommodation typically having a very good price/quality ratio. But very disappointed and dissatisfied when the manager is allowed to rip me because with knowledges in very limited English. It is permitted to charge me for a rental of 7 nights at £100.74 ! Normally under £64.24 ! She started around the 25 in his pocket, is theft !!! In terms of hygiene, do not talk, it's disastrous, no maintenance ! I never stay there again and would not recommend this hostel.

  • 3rd Aug 2015
  • Novice Nomad
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)


80%

Good hostel


74%

Our stay here was just a stop over, the location was good for that for using public transport, but it's not a scenic location and would really be for convenience only! Hostel was adequate, nothing outstanding but it did the job for our stop over. Staff were nice!


51%

Should I begin with the smell or that the whole place seems to fall apart? This is one the worst hostels I stayed in. I recommend you to look for other options.

  • 26th Jul 2015
  • Novice Nomad
  • Anonymous
  • Sweden
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi, Not sure what is meant by either of your comments as we try to make the hostel smell as lovely as we can- you should see our bill for air fresheners...

77%

Very close to the train station and the bus stop, very helpful staff, good and clean kitchen, and good atmosphere. The toilets weren't the best, neither were the showers as they didn't have much space and there were only two of each per floor. Most of the lockers in our room were broken and sheets were a bit worn-out. Very dusty under the beds too.


57%

The receptionist was very friendly but there was no tourist maps left at reception which I find annoying as a traveller. There was not one power outlet in the bedroom that we could find in our 8 bed dorm. There was only 3 toilets and 3 showers for the whole floor, which caused a major queue in the morning and one of the lights in the bathroom was broken so had to bring a flashlight..They were also dirty and mouldy. The lockers were all broken. Beds were very squeaky but were comfortable though.

Owner Comment (Hide)
Hi, If there was no power outlet all you had to do was ask! We have spares as sometimes these outlets get moved around or break. The light should have been fixed and we apologise for this, but all bathroom lights are now working. However, they are all freshly painted and mould should not be a problem. We are in the process of replacing locks as guests have repeatedly forgotten to leave the keys when checking out, leaving us with a dilemma! This shouldn't be a problem within a week or so.

97%

This hostel is awesome:-) the staff are very and helpful and down to earth:-) kitchen was fine and so to was the common room which even boasts piano, the internet wad very fast and reliable,would stay again!!


86%

It was a great hostel in that the location and staff were amazing! However, the paint was peeling in our rooms and the mattresses were bending in the middle - it needs a little more upkeep.


100%

Great hostel, the staff are super friendly and ready to help. Facilities were good too.


69%

ok place.


71%

Loved the location and helpful staff. However I put some food in the fridge at 10:30pm when the kitchen closes and was here at 8am when it opens but half of my food had been eaten, so take care if u have easy to eat good food.


77%

Bring your own towels and shampoo, but this place is convenient to bus and train stations....Morrisons nearby.


20%

This is the worst hostel I have ever stayed at. It is run down, shabby and SO dirty. We were told we couldn't have a room key when we arrived because they had run out - so has to rely on other people in the dorm to be there to let us in! The bed sheets were dirty and smelt awful - we watched different people come and go and the beds stay un changed - we slept in our clothes! The bathrooms were mouldy, the beds were rickety and none of the windows closed. Do not stay here!

Owner Comment (Hide)
we are very sorry to hear you did not enjoy your stay at the hostel we did have an issue with keys for one of the rooms but that has been taken care off sheets are changed after every stay and sent to the laundry. All windows do close and are checked every week.Thank you for your comments and mould will be removed from the one shower asap.

94%

Near to the station and bus.


26%

Toilets and showers were unclean and smelled poorly. The bedding was very old and ratty and needs to be replaced. The hostel room doors did not lock which was not safe. The beds were squeaky and the pillows were too flat.

  • 6th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Toilets and showers are cleaned everyday toilets checked every hour bedding is renewed every year and all the bedroom doors lock do not understand why you have given such a bad review we are sorry you did not enjoy your stay but we do have so many happy guests who have enjoyed their stay.

91%

The hostel has a guitar and piano available - super awesome! The bus station is literally a 2min walk, and for those who come by car, there is a free night parking spot just in front of the hostel. I just thought the huge sign saying "Hostel" should mention it is the "Tourist Hostel"... It is not very clear! Otherwise very cool! The Wi-Fi could be a bit faster, though. We really liked Lynn :)


46%

Great location if you need bus station.But it is in a location in town with only a couple bars and few cafes. We were only there one night and didn't get to explore much of Inverness which was far, but for our transportation needs it was great. Passcode to get in is great,but locks on room doors were loud and hard to open and thus kept waking up everyone at night, bathrooms scarse,had no maps and no change for our payment,had to keep searching out the receptionist.no personal bag hold with lock.


43%

Hostel had some kind of moldy/ damp smell to it; smell in room wasn't as strong as in the halls. Room was horrible! Stains on the carpet, mold on the ceiling, mattress and comforter were almost brown with stains! We didn't even want to touch anything! The shared bathroom was just alright but none of the three of us dared to shower in them. We were so disgusted by the place that we left as early the next morning as we could!

Owner Comment (Hide)
Sorry that you didn't enjoy your stay. I'm not sure what you mean by smells in the halls- no one has ever said anything of the sort to us before. We change our mattresses as much as any other hostel does. The shared bathroom was alright, but you didn't want to shower? It's fine, it doesn't bite. We would really appreciate it if instead of running away you might have shared with us your concerns at the time and we may have been able to come up with a solution. We don't bite either...

71%

The location is super close to the bus station and an Iceland. We arrived early and were able to store our bags securely until check in. The internet was down and didn't work at all for the first 24hrs of our stay and the eftpos machine was also not working at the time and were required to pay cash. The kitchen was relatively well stocked but got extremely busy prior to 9:30 am. It would be less crowded if it opened at 7am rather than 8am. It would be better value if breakfast was included.


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