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Irie Lodge Warner Beach Reviews

19A Madeline road, 17 Madeline road, Durban, South Africa

Reviews & Ratings Explained

78%Overall Rating

From 8 ratings
  • 75%Character
  • 88%Security
  • 65%Location
  • 83%Staff
  • 83%Atmosphere
  • 75%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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93%

Very nice hostel with a great sun terrace, overlooking Warner Beach. Rooms are average, partly very small, but the owners Nelly and Will are great. They made us very welcome and our stay felt much more like a familiy stay (excellent homecooked food every night!!) than staying at a hostel!

  • Novice Nomad
  • 07 Apr 2012
  • Anonymous
  • Germany
  • Couple 31-40
  • (1 review)

Owner Comment (Show)
Hi you guys ! Thank you for the great review ! We hope you enjoyed the rest of your visit in SA ! Ciao Will & Neli

100%

My family of 5 including 3 girls aged 20ish stayed here for 2 nights. The hostel was in a great location. It was a short walk to gorgeous, clean beaches. It was about 30 minutes to downtown Durban via car. The hostel is in a residential area and has a great deck with a view of the beach. The owner was very accommodating. My girls had a bad experience at a different hostel and the owner went out of her way to make sure my girls had a good experience here. We really appreciated her effort.

  • Novice Nomad
  • 01 Jan 2012
  • cjamiller4928
  • USA
  • (Gender undisclosed)
  • (4 reviews)

Owner Comment (Show)
Greetings from Irie Lodge ! Thank you so much for your Beautiful rating. Love, light and blessings from Will, Nel & Max

100%

I am already a return customer :) The environment at Irie Lodge made me feel I came to meet old good friends even if I knew none of them. It's a good feeling that deos't come in words, but in gestures. Considering that I was travelig alone, every time I needed a lift or a piece of advice, I got helped. The place itself is cleaned everyday. The terrace that has a very wide view to the ocean is AWERSOME !! There you can braai whenever you feel like. Guys, you are doing a wonderful thing :)

Owner Comment (Show)
Greetings from Irie Lodge ! Thank you so much for your Beautiful Rating ! Love, light and Blessings from Will, Nel & Max

33%

The map and directions were totally wrong! The hostel is very far from the center, nobody knew how to get there. So logistics were very difficult. I booked a ensuite private room and when I got there it was a room for 4! I paid for a room for myself and had to share my room with more 3. And the Owner tried to charge us the price of a ensuite instead of a room for 4!! Plus, the hostel is dirty, the rooms are VERY small, the shower is terrible, no swimming pool! I dont recomend it to anyone!

  • Novice Nomad
  • 01 Dec 2011
  • Anonymous
  • Brazil
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Greetings from Irie Lodge ! Apologies that you found directions and map to be wrong. On Hostel World and on our website we give concise directions on how to get to us , we also have a map on our website that can be downloaded with very good directions. We do state that we are 30min from Durban Central too. There is a road with similar name in Durban Central and this possibly could have caused the confusion. We tried to accommodate all guests as best as we could and additional guests were added and dates were changed to your group so we tried to assist as best as we could. We moved ladies in a Family Room with ensuite comprising of 2 separate rooms and the guys in another Family Ensuite room. The price that you were charged was discounted to only one person sharing a family ensuite. You were thus not overcharged and refunded accordingly. We have not ever had any guests complain about our hostel being dirty as it is cleaned and serviced daily. We appreciate your constructive criticism and will strive to always do better. Regarding the swimming pool, we own 2 properties and the 1 with the pool was rented out exclusively . However the pool is incorporated with the hostel again. We do hope that one day you will visit our beautiful country again. We extend free accommodation to you for your original booking . Kind Regards from Irie Lodge South Africa

43%

The map and directions are completly wrong on the hostel world web site. That is very very bad because we got this hostel based on location. We felt cheated. You have to correct this information urgently before other people get wrong as we were. We did not have the rooms we booked. There ir a swiming pool photo, but it does not exist. The information, maps, photos are completly wrong, thats terrible, shame..

  • Novice Nomad
  • 01 Dec 2011
  • Anonymous
  • Brazil
  • Male 31-40
  • (2 reviews)

Owner Comment (Show)
Greetings from Irie Lodge! Apologies!! Our directions on Hostel World and on our website are in fact correct. There is a road in Durban central with similar name and that could possibly have caused the confusion. Due to booking changes of number of guests and dates we tried to accommodate you as best as we could. The room that was allocated to you was a Family Ensuite that you had to share with 2 other guests of your group. You were thus only charged as a single person sharing this Family Ensuite room. We do have a swimming pool as per photo's in website however the property with swimming pool was rented out exclusively. However the swimming pool is incorporated with the hostel. We do hope that one day you would visit our beautiful country again. We would offer you accommodation free of charge as per your original booking. Kind Regards from Irie Lodge South Africa.

63%

We were disappointed by the fact that most of the information posted on HostelWorld were not true. The location was 35 km from where it was shown in the map and it was hard to get cheap transportation, they did not have the rooms that were booked and there was no pool. The host tried to make our stay enjoyable, but the lows were much greater than the highs.

  • Novice Nomad
  • 01 Dec 2011
  • Anonymous
  • Brazil
  • Male 31-40
  • (3 reviews)

Owner Comment (Show)
Greetings from Irie Lodge!! We do apologise for the confusion of directions, there is a road with similar name in Durban central and this must have caused the confusion. On Hostel World and on our website we do state clearly that we are 30min from Durban central. We tried to assist you with cheap transportation by using our shuttle service at affordable rates and also even driving you around ourselves at a very, very low rate. Due to changes in bookings and number of guests we tried to assist you by still giving you a private room as per your booking. We also do have a swimming pool , however the property with the pool was rented out exclusively .We do hope that one day you will return to our beautiful country and then we do offer you free accommodation as per your original booking. Kind Regards from Irie Lodge South Africa.



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