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JJ's Backpackers Reviews

11-13 Charles Street, Cairns, Australia

Reviews & Ratings Explained


255 Total Reviews
  • 83%Value For Money
  • 78%Security
  • 71%Location
  • 97%Staff
  • 81%Atmosphere
  • 83%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Had a great stay at Jjs lots of amazing memory's and meet some really cool people. All the staff very helpful and I would like to say a massive thank you to Tracey w and Simon. Jjs is defiantly a place you have to stay and I hope to return soon.

  • 18th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you Thank you Thank you for your great ratings and feedback. We love that you had a great time at JJ's and thank you for sharing your experience. Fun and safe travels from us all at JJ's x


Only stayed for one night, but the room was really nice and clean. Staff was super helpful and nice about our really early check out.

Owner Comment (Hide)
Thank you so much for your great review and ratings. It is great that even after just one night you had a good experience with us. Safe travels x


A little bit out of the centre

Owner Comment (Hide)
Wonderful ratings, thank you! Sadly, we cannot move our location however if you do not fancy the 20 minute walk to town, you can always take our free shuttle bus :oD


Staff is good, professional, friendly. Free shuttle to town. Will arrange all tours you need or find info you want for activities. Breakfast is 2 types of cereal, sliced bread, PB, jelly, milk, coffee. Shower has good power-hot water. Bed is comfortable, rooms are spacious-good fan. AC is a lot extra, but don't need during Winter. Wifi is free and passable near office until many people log on. Full kitchen facility to use to cook meals.

Owner Comment (Hide)
Thank you so much for sharing your JJ's experience with others. We are happy you had a good stay with us :o) We do charge only $2 per person per night extra for a/c however, as you said, you don't need it this time of year. We do have blankets instead ;o)


about the bare minimum, which I guess is fine for the money.

Owner Comment (Hide)
Thank you for your comments :o)


Free wifi is pointless- 3G is faster! Also constant changing of wifi password was frustrating. Reception staff helpful and friendly but the feeling that commission is no1 priority is overwhelming. Free breakfast is basic. Nice quiet hostel but not easy to socialise and make friends. Rooms decent and hostel is very clean. Free shuttle bus good but timings are random. Laundry doesn't wash clothes well. Close to esplanade.

Owner Comment (Hide)
Mmmm very mixed feelings here. Thank you for your feedback. Sadly, since offering free WIFI the connection has slowed down. We are not in a major city and so our internet connections is not the best. We assure you we have the best connection we can get! We change the password to let our guests know what is happening at the hostel especially social nights. We do not work on commission, 100%! We try to offer tours that would be the best suited to our guests. We appreciate your comments, thank you.


Great hostel felt very welcome. Laid back and chill vibe and the free shuttle bus into the town was great. Staff were very nice, especially Simon and Tracy they always went above and beyond to help you out. Would definitely recommend this hostel to other people

Owner Comment (Hide)
Fantastic review, thank you so much! And thank you also for recommending us to other travellers, we hope they feel the same way as you did when you was here. Safe travels, from us all at JJ's x


This is the cleanest hostel I have stayed in since being in Australia. They have a regular free bus into the town center but its also nice to walk into town along the esplanade. Tracy and Simon are so nice and extremely helpful. I can't really fault the place. I would definitely stay there again.

Owner Comment (Hide)
Thank you thank you thank you for this great review!!! We love that you had a good time here and would stay again. Hopefully we will see you after you have finished your work. Take care and thanks again from us all at JJ's x


Very cool, chilled out hostel. Would definitely recommend :)

Owner Comment (Hide)
Thank you for adding your review, we really do appreciate this. It is great that you had a good time here and would return again. You are a superstar!

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