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JJ's Backpackers Reviews

11-13 Charles Street, Cairns, Australia

Reviews & Ratings Explained

73%

Rating
263 Total Reviews
  • 70%Value For Money
  • 75%Security
  • 70%Location
  • 80%Staff
  • 78%Atmosphere
  • 70%Cleanliness
  • 68%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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29%

Had high hopes for JJ's based on their Hostel World profile, but did not enjoy our stay here whatsoever. The room felt like a cell, didn't even get a bed sheet to sleep under so had to use our own beach towels! The kitchen was tiny and all the pans and crockery etc were smelly and old. Too far from town as well, so we're glad we only booked one night as we couldn't have stayed longer!

Owner Comment (Hide)
We are so sorry you did not enjoy your time here with us at JJ's! We are sorry you felt the room was like a cell however the twin room you stayed in is clean, spacious, 2 single beds a wardrobe. All beds are made prior to our guest's arrival and we hand out top sheets/blankets upon check in. Our kitchen is cleaned daily, at least 3 times per day. We do try our best to help all our guests however sometimes we cannot please everyone. Thank you for your feedback.

89%

Had a really great stay at jjs, incredibly helpful and friendly staff! Perfect location just outside of town so it!s nice and quiet and peaceful and only a 15 minute scenic walk along the esplanade to town. Can't recommend it enough, if i'm in area again will defiantly be staying.

Owner Comment (Hide)
Thank you so much for your fantastic feedback. We are so happy you had a great time here with us at JJ's. Fun & safe travels x

80%

Pretty decent hostel with a fantastic atmosphere. Owners were real nice but the guys staying there especially the long term stayers were awesome. Jackie boy! Shout out to him! ;-) Facilities were average so no complaints there. It was a bit far out of the centre though but the free shuttle service they provide is really helpful.

Owner Comment (Hide)
Thank you so much for sharing your experience of JJ's. It is great that our guests meet and make new friends when here! Fun travels from us all at JJ's x



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