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JJ's Backpackers Reviews

11-13 Charles Street, Cairns, Australia

Reviews & Ratings Explained

87%

Rating
230 Total Reviews
  • 89%Value For Money
  • 88%Security
  • 75%Location
  • 97%Staff
  • 92%Atmosphere
  • 86%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Nice and clean hostel. Stuff is very helpful and always happy to give their advice. They have shuttle that takes u to the center of the city for free!! Nice and specious kitchen. Rooms are also very specious and affordable. Differential a hostel I'd stay again and recommend.


91%

Improve the quality of the wifi

  • 9th Mar 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • All Male Group, 25-30
  • (1 review)


100%

Great hostel, I stayed only for one night but it was really nice. Great staff and atmosphere. I had to take the bus to Tully early in the morning and they drove me to the bus stop, awesome service!! Definitely coming back to Cairns and this hostel. x Sabine

Owner Comment (Hide)
Thank you so much for your review, it is great that you liked us from staying just one night AND it is double great that you will come back after your farm work. Don't work too hard and we look forward to seeing you again in a few months.

91%

Tracy and Simon were the most helpful staff I have met anywhere so far in Australia, maybe even the world! Very very understanding of my blundering ways and helped me out with shuttle buses and trip bookings so much it actually amazed me. Would recommend this hostel to anyone, shuttle buses are great, town and lagoon are a quick walk along the promenade, staff unrivalled :)

  • 8th Jan 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you sooooo much for this fantastic review!!!!!! Sometimes things can go how you planned them and we are glad we can help out if this ever happens. Happy travels and thank you for sharing your experience here at JJ's for others :o) Thank you, Tracy & Simon x

94%

Brilliant, small family run hostel. Provide travel-agency services and advice on best trips to do. Everyone is always willing to help.

  • 15th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you so much for your great comments and feedback. We are so happy you enjoyed yur stay with and have shared your experience at JJ's. Safe Travels x

66%

Friendly and helpful staff. However far from town and shuttle bus doesn't run that often. Mostly people who has been staying there for a long time.. No lockers to store personal belongings in.. And we booked a three bed room but ended up in a four bed room, but got to share it with a sweet German couple to it was fine. Rooms without ac gets reeeally hot at night.

Owner Comment (Hide)
Thank you so much for your feedback. Yes, definitely book the air con rooms during the summer months, it makes for a better night's sleep :o) We do have a safe in the office for any valuables to be stored, free of charge and our shuttle bus service runs approx. every hour in & out of town. We are happy you met another lovely couple at the hostel. Your booking did come through as a 3 or 4 share room, we will look into this ????? Thank you again. Safe travels x



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