Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

JJ's Backpackers Reviews

11-13 Charles Street, Cairns, Australia

Reviews & Ratings Explained


254 Total Reviews
  • 86%Value For Money
  • 82%Security
  • 72%Location
  • 98%Staff
  • 84%Atmosphere
  • 86%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


Had a great stay at Jjs lots of amazing memory's and meet some really cool people. All the staff very helpful and I would like to say a massive thank you to Tracey w and Simon. Jjs is defiantly a place you have to stay and I hope to return soon.

  • 18th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


Only stayed for one night, but the room was really nice and clean. Staff was super helpful and nice about our really early check out.


A little bit out of the centre

Owner Comment (Hide)
Wonderful ratings, thank you! Sadly, we cannot move our location however if you do not fancy the 20 minute walk to town, you can always take our free shuttle bus :oD


Staff is good, professional, friendly. Free shuttle to town. Will arrange all tours you need or find info you want for activities. Breakfast is 2 types of cereal, sliced bread, PB, jelly, milk, coffee. Shower has good power-hot water. Bed is comfortable, rooms are spacious-good fan. AC is a lot extra, but don't need during Winter. Wifi is free and passable near office until many people log on. Full kitchen facility to use to cook meals.

Owner Comment (Hide)
Thank you so much for sharing your JJ's experience with others. We are happy you had a good stay with us :o) We do charge only $2 per person per night extra for a/c however, as you said, you don't need it this time of year. We do have blankets instead ;o)


about the bare minimum, which I guess is fine for the money.

Owner Comment (Hide)
Thank you for your comments :o)


Free wifi is pointless- 3G is faster! Also constant changing of wifi password was frustrating. Reception staff helpful and friendly but the feeling that commission is no1 priority is overwhelming. Free breakfast is basic. Nice quiet hostel but not easy to socialise and make friends. Rooms decent and hostel is very clean. Free shuttle bus good but timings are random. Laundry doesn't wash clothes well. Close to esplanade.

Owner Comment (Hide)
Mmmm very mixed feelings here. Thank you for your feedback. Sadly, since offering free WIFI the connection has slowed down. We are not in a major city and so our internet connections is not the best. We assure you we have the best connection we can get! We change the password to let our guests know what is happening at the hostel especially social nights. We do not work on commission, 100%! We try to offer tours that would be the best suited to our guests. We appreciate your comments, thank you.


Great hostel felt very welcome. Laid back and chill vibe and the free shuttle bus into the town was great. Staff were very nice, especially Simon and Tracy they always went above and beyond to help you out. Would definitely recommend this hostel to other people

Owner Comment (Hide)
Fantastic review, thank you so much! And thank you also for recommending us to other travellers, we hope they feel the same way as you did when you was here. Safe travels, from us all at JJ's x


This is the cleanest hostel I have stayed in since being in Australia. They have a regular free bus into the town center but its also nice to walk into town along the esplanade. Tracy and Simon are so nice and extremely helpful. I can't really fault the place. I would definitely stay there again.

Owner Comment (Hide)
Thank you thank you thank you for this great review!!! We love that you had a good time here and would stay again. Hopefully we will see you after you have finished your work. Take care and thanks again from us all at JJ's x


Very cool, chilled out hostel. Would definitely recommend :)

Owner Comment (Hide)
Thank you for adding your review, we really do appreciate this. It is great that you had a good time here and would return again. You are a superstar!


Awesome staff!! They helped me to book a spontaneous daytrip and drove me to the departure location for free!

Owner Comment (Hide)
Thank you so much for sharing your experiences at JJ's with others. We really appreciate your comments and we are so happy you enjoyed your stay here with us. Thank you.


20 mins walk from the hostel to city, but they provide shuttle bus for transfer. The owner is so nice, I would definitely stay again.

Owner Comment (Hide)
Thank you so much for your feedback and comments. It was a pleasure to meet you and we are so glad you enjoyed your stay with us at JJ's. Safe travels x


JJs is a bit out of the city. 20 minute walk along esplanade but during the summer months with the heat and the storms it felt like forever. the shuttle is easy but not always convenient with times. front office were so helpful and really awesome. not a party hostel and if your looking for work I'd suggest staying in the city


Nice and clean hostel. Stuff is very helpful and always happy to give their advice. They have shuttle that takes u to the center of the city for free!! Nice and specious kitchen. Rooms are also very specious and affordable. Differential a hostel I'd stay again and recommend.

Owner Comment (Hide)
Whoohoo thank you soooo much for this great reply, we are so happy to enjoyed your stay with us and would return, thank you. Safe travels x


Improve the quality of the wifi

Owner Comment (Hide)
Thank you for your great ratings and feedback we really appreciate this. We actually have the highest level of internet that we can have. Unlimited usage and download with our internet provider. We are sorry we cannot make this any better. As we are unable to improve the WIFI this is why we have now offered this as a FREE service. WHOOHOOOO!!!!

View all Cairns Hostels

Please give us your feedback