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JJ's Backpackers Reviews

11-13 Charles Street, Cairns, Australia

Reviews & Ratings Explained


224 Total Reviews
  • 87%Value For Money
  • 87%Security
  • 72%Location
  • 93%Staff
  • 88%Atmosphere
  • 82%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Tracy and Simon were the most helpful staff I have met anywhere so far in Australia, maybe even the world! Very very understanding of my blundering ways and helped me out with shuttle buses and trip bookings so much it actually amazed me. Would recommend this hostel to anyone, shuttle buses are great, town and lagoon are a quick walk along the promenade, staff unrivalled :)

  • 8th Jan 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)


Brilliant, small family run hostel. Provide travel-agency services and advice on best trips to do. Everyone is always willing to help.

  • 15th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you so much for your great comments and feedback. We are so happy you enjoyed yur stay with and have shared your experience at JJ's. Safe Travels x


Friendly and helpful staff. However far from town and shuttle bus doesn't run that often. Mostly people who has been staying there for a long time.. No lockers to store personal belongings in.. And we booked a three bed room but ended up in a four bed room, but got to share it with a sweet German couple to it was fine. Rooms without ac gets reeeally hot at night.

Owner Comment (Hide)
Thank you so much for your feedback. Yes, definitely book the air con rooms during the summer months, it makes for a better night's sleep :o) We do have a safe in the office for any valuables to be stored, free of charge and our shuttle bus service runs approx. every hour in & out of town. We are happy you met another lovely couple at the hostel. Your booking did come through as a 3 or 4 share room, we will look into this ????? Thank you again. Safe travels x


I love this hostel! Location was amazing, literally 5 minutes from the beach and about 15 minutes walk from the centre. Free shuttle bus. Very friendly staff and very good value for money. I would stay here again and again!

Owner Comment (Hide)
YEAY thank you soooo much for these great comments and amazing ratings!!!! We love that you had a great time at JJ's and would return :o)


Very nice, quiet and friendly hostel. Perfect place to go if you want to relax and book some tours. The room and bathrooms were a bit old and simple but they were nice and clean. Sarah from reception was really nice and helpful, she answered to all my emails when I had questions and helped us to book the best tours with discount prices!

Owner Comment (Hide)
Woohoo thank you for the great comments, We are happy you had a great time in Cairns and at JJ's x


The staff were very friendly and helpful when I arrived. A good hostel with local shops just around the corner. I enjoyed my stay at JJ's. The Esplanade that takes you in to Cairns Centre is also just a few minutes walk away.

Owner Comment (Hide)
Thank you so much for your fabbo ratings and great comments! We are soooooo happy you enjoyed your time with us at JJ's!


Good place. Sarah was great about helping arrange tours

Owner Comment (Hide)
Thank you so much for your comments! We really enjoy helping our guests to organise their trips and we love hearing how they were afterwards! Safe travels, from us all at JJ's x

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