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Jackaroo Hostel Kings Cross Reviews

107-109 Darlinghurst Road, Kings Cross, Sydney, Australia

Reviews & Ratings Explained

80%

Rating
537 Total Reviews
  • 79%Value For Money
  • 81%Security
  • 89%Location
  • 82%Staff
  • 73%Atmosphere
  • 76%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

All round good hostel, helpful staff, nice atmosphere, spacious kitchen, good location.


100%

Only complaint was noisy guests, but not hostel's fault.


83%

Good hostel. Clean, good staff and value for money. The atmosphere isn't fantastic though, as people do not seem to socialize too much and there are several people who seem to be staying there long term that are a bit cliquish.


80%

Free wifi. Located very near to city, you can either walk for 3km or take the train where the nearest station is just next to the building. Secured locker with key provided upon request with $10 deposit and I think that's fine. Free breakfast. There are plenty of restaurant, affordable eating places nearby. If you prefer to cook, Coles supermarket just located about few metres from hostel and a bit of distance to Woolworth.


77%

It's pretty good comparing to other australian hostels, however it cannot be compared to the european ones. Wooden bunk beds and in room safes would be so much better. The plug in the lockers is a fantastic idea, the free wifi works well and breakfast is nice. The failities were clean enough and i felt safe although it's located in the red light district. Next door to the train station and only 15 min walk to the centre. A lot of long stays at the hostel but i it was easy to meet people.


83%

Great location in Kings Cross and a short walk to the center! Atmosphere was lacking something mainly because a lot of workers was staying there. Weekends are lively! Free breakfast is good and the wifi also!

  • 26th Jun 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


57%

Rooms are VERY small. The room I was in had someone who was living there permanently and had taken over with their stuff everywhere. Free toast/cereal in the morning is a nice touch.


54%

The staff were friendly and helpful on the whole and hostel is a good location being right next door to King's Cross Stn. That's the good news.......apart from that, the hostel was noisy, dirty and half occupied by people permanently living there, so it felt a bit 'clicky'. Also, it meant that they were mostly in the kitchen and laundry room so I couldn't get to do any washing and kept cooking to a minimum. There's no hot tap, kettle lid didn't shut and not hot tap for washing up.

  • 20th Jun 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Hi, Thank you for your review. We are glad that you found our staff helpful. The hostel is cleaned daily between 10am-1pm and the bathrooms are cleaned daily by a professional cleaning company. We are currently in the process of repairing the hot water in the kitchen, we were not aware of the issue with the kettle but you will be pleased to know that we have now replaced it. We do have events organised to encourage guests to make new friends. Enjoy the rest of your travels.

80%

Loved the location, lots of bars, restaurants and shops and right next door to the train station. Roof terrace was closed quite often and common areas were not that exciting although there was a very good selection of films to watch in the TV room. Staff were mostly friendly and helpful.


80%

The hostel is very clean, in fact they clean the whole hostel every day. And while we were there, they even did a deep cleaning of our room. The staff are helpful but not overly friendly and the long-term guests are a little cliquey which takes away from the atmosphere. The hostel felt safe even though it is located in the Red-Light district. There are lockers but know that they are not in the rooms. You cannot hear the noise from the street although voices echo loudly in the halls. Wifi is good


74%

Free wifi, nice staff, but the walls are very thin and it is very easy to hear other guests.

  • 4th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi, Thank you for your review. We do have staff on at the nights to keep noise to a minimum but as you can imagine some guests are not as considerate as others. We hope that you enjoy the rest of your travels.

89%

Impeccably clean and in a great location, you can't beat Jackaroo for the price in Sydney. Free wifi and breakfast is almost unheard of. This hostel was good vibes, despite many of the guests being long term and quite cliquey. I would definitely recommend a stay here.

Owner Comment (Hide)
Hi, Thank you for the review, have fun on your travels!

40%

Clean it up! Add toilet paper and an air freshener! Pretty sure our beds were not changed!

  • 14th Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your review. The hostel is cleaned daily between 10am-1pm, this includes all rooms and bathrooms. All bathrooms have toilet roll dispensers, which are regularly checked, if we had missed one we do apologise.

80%

We were in room 11 a dorm of 4 girls and the room was very stuffy as no windows or adequate ventilation so sleeping was very uncomfortable due to lack of ventilation.

  • 11th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


86%

This hostel was ideally situated to see the main attractions in Sydney for a few days. Our room was clean and the beds were comfortable. Showers were always hot. The unlimited wifi was great. Unfortunately the air conditioning downstairs had broken so the kitchen was a sweatbox and the laundry even more so! The staff were pretty helpful on the whole but the atmosphere in the hostel was lacking, most people kept themselves to themselves so we didn't find it very sociable.


83%

Good hostel in good location, rooms and bathrooms cleaned daily, staff v helpful and free wifi was a massive bonus in oz

Owner Comment (Hide)
Thank you for your amazing review, we're glad you enjoyed the free WiFi. Enjoy the rest of your travels!

100%

Very good location

Owner Comment (Hide)
Hi, Thank you for your great review, we hope you enjoy the rest of your travels.

46%

The smell was overwhelming. It smelled liked cleaning chemicals / chlorine. No ventilation. It got so hot. It's not acceptable. The plumbing is terrible. MUST BE FIXED. HUGE waste of water. Water runs even after you tightly close the taps. They need to be fixed ASAP.

  • 2nd Apr 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi, We do pride ourselves on the cleanliness of the hostel, our house keeping staff may have got a bit carried away with the use of chemicals. Thank you for bringing this to our attention. In regards to the taps leaking, this is checked on a regular basis, the main cause of this is over tightening of the taps.

80%

The whole hostel is cleaned daily. Rooms can be a bit messy but that is the roommates not the hostel staff. The location is superb walking distamce to bars, restaurants, hyde park, opera house, darling harbour. Free wifi that works throughout the building 24 hours per day. Free breakfast (toast, cereal, milk, tea, coffee,and spreads). Activities scheduled each night and staff was helpful providing directions around Sydney. Worth the stay.

  • 1st Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi Brian, Thank you for the great review and we hope to see you again in the future!

94%

Extremely helpful people and staff (the ones at the desk are always willing to help out) & very good location just beside the King's Cross train station! Great experience overall, would recommend it to my friends..


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