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Jackaroo Hostel Reviews

107-109 Darlinghurst Road, Kings Cross, Sydney, New South Wales, Australia

Reviews & Ratings Explained

86%Overall Rating

From 48 ratings
  • 85%Character
  • 87%Security
  • 83%Location
  • 90%Staff
  • 82%Atmosphere
  • 87%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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90%

Excellent location and extremely friendly and helpful staff. Would stay again.

  • Novice Nomad
  • 15 May 2012
  • Anonymous
  • USA
  • Male 25-30
  • (2 reviews)


87%

PROS: Located next door to Kings Cross station so you are in the heart of this neighbourhood & travelling around Sydney is easy to do. Free Internet, free bar-b-ques, free breakfast and free wine tasting. CONS: Layout of the hostel - The rooms are situated in a different part of the building so you have to go down loads of stairs in order to get to the kitchen & no lift. My room did not have a window so there was little ventilation & I found the smell of the cleaning products over bearing

  • Avid Traveller
  • 11 May 2012
  • Anonymous
  • England
  • Female 25-30
  • (19 reviews)

Owner Comment (Show)
Hi Naomi, Thanks for the review and great to see you enjoyed all the free activities. Being next door to the station is great for getting around. The rooms are all located upstairs which helps in ensuring any noise from the common areas does not affect your sleep. We clean all the rooms everyday between 11 and 2 and the bathrooms multiple times everyday when most people are outside enjoying the city. Sorry if the cleaning products bothered you, but we need to ensure the hostel is of the highest standard.

80%

Everything was fine, but one tends to become slightly claustrophobic with an underground common area and a room without window. Very welcoming, though, and comfy beds.

  • Novice Nomad
  • 09 May 2012
  • Anonymous
  • France
  • Female 18-24
  • (4 reviews)

Owner Comment (Show)
Hi Lauren, Thanks for the review. Our common areas are downstairs, chich keeps noise away from the rooms. We try to encourage the guests to make use of the awesome rooftop patio. I am happy to hear you enjoyed our comfy beds and lovely staff. Safe travels.

87%

A great stay, the location wasn't great but the hostel itself was very well secure, free wifi which is very rare, the staff were great and the shower rooms, bathrooms and the cleanliness was second to none! Will not find a better hostel.

  • Novice Nomad
  • 02 May 2012
  • Anonymous
  • England
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Hey James, SO happy to hear you enjoyed our safe, clean and friendly hostel. Yes free wifi is not common in australia so happy to hear you were about to take advantage of it. Kings Cross is a happening vibrant part of town so there can be some intersting people around, its all aprt of the experience. Thanks and have a great trip.

90%

Jackaroo Hostel is awesome. Everyone is really friendly, the rooms look nice, and a lot of activities are organized such as a free wine night. One of the best hostels I've ever been to. The location isn't too good, there are lots of strange people on the street, luckily the train station isn't even 10 seconds away.

  • Novice Nomad
  • 01 May 2012
  • Anonymous
  • Switzerland
  • Female 18-24
  • (3 reviews)


100%

friendly and helpful staff, nice people and free wine on fridays!! (watch out for the headache though)

  • Novice Nomad
  • 25 Apr 2012
  • Anonymous
  • Germany
  • Male 18-24
  • (2 reviews)


83%

The kitchen was very clean. there was free wi fi internet in the room. The hostel is situated in Kings Cross, that is a "famous" neighborhood, where, especially in the night, there are some strange people but is not dangerous at all.

  • Novice Nomad
  • 10 Apr 2012
  • Anonymous
  • Italy
  • Female 25-30
  • (2 reviews)


80%

We arrived at 5am after having a horrendous greyhound journey and the bus breaking down twice. I rang the hostel at 5pm the previous afternoon and said we would be arriving later than we thought and would there be any access at this time. We were assured that they would leave a key in the bar next door - however this was not the case so we were left waiting outside for 3 hours - not happy Also the amount of stairs can be challenging!!

  • Novice Nomad
  • 31 Mar 2012
  • Anonymous
  • Wales
  • Female 25-30
  • (5 reviews)

Owner Comment (Show)
Hi Emma, Thanks for the feedback. Sorry your journey with greyhound was not pleasant. The information given to us is that you would be arriving at 1am, 2 hours after our checkin time. One of our staff agreed to wait and actually stayed until 3am in the sports bar but you hadnt arrived by then. We are really sorry you had to wait. The next morning we moved some people around, checked you in right away and provided you with one free night for the inconvenience. We hope the rest of your stay was pleasant.

87%

The Hostel was very nice. It's without a lift but the boy on the reception took my heavy suitcase up the stairs - very friendly. The breakfast was good and the location the best - party place and next to the Metro Station. I liked it to stay there and would stay there another time if I'll come back.

  • Novice Nomad
  • 28 Mar 2012
  • Anonymous
  • Switzerland
  • Female 18-24
  • (2 reviews)


83%

I had a lovely two nights here - the staff (and other guests too) were all really friendly and knew all about the city and how things are done so could give great advice. The area of kings cross is a but odd but it's within walking distance of everything you could want and having the train station right next door was brilliant. There were quite a few stairs and no lift but it was good exercise! Overall, I'd definitely go back if/when I'm in Sydney again.


100%

Great place, excellent location, safe, clean, easy transportation, helpful staff. A special mention to Tom, at the front desk, always willing to help, with a quick answer to any question. Thanks!!!

  • Novice Nomad
  • 05 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


97%

Overall a nice hostel, clean and friendly staff, good location for the bars in Kings Cross and a short walk to oxford street. Main negative is that you every morning will hear the heavy doors to the the staircase slamming, you can hear them clearly through the dorm room door which isnt sound proof. So you probably will have to sleep with earplugs

  • Novice Nomad
  • 29 Feb 2012
  • Anonymous
  • Sweden
  • Male 31-40
  • (7 reviews)

Owner Comment (Show)
HI Carl, Thanks for the feedback. Great to hear you enjoyed your stay with us. The cleanliness of the hostel is of the utmost importance to us. KIngs Cross is definately a great location and walking distance to everything. You will be happy to know we have adjusted the arms on the doors to esnure they close slower and much quieter, which seems to be much better. Thanks and have a great trip.

97%

This hostel was possibly the best we have stayed in so far!! The location is perfect, right next door to Kings Cross Station. On arrival we were informed we had been given a free upgrade from a dorm to a double which was an added bonus!! The kitchen seemed slightly small but was always spotless and never very busy. I would definitely recommend this hostel and would definitely stay here again. We couldn't fault it. Only negative would be that there is no lift but thats the building.

  • Avid Traveller
  • 24 Feb 2012
  • Anonymous
  • Scotland
  • Couple 18-24
  • (11 reviews)


87%

Jackaroo Hostel was amazing! Cleanliness is a big factor for me in deciding where to stay, and this hostel was clean. The staff was amazing too! Jade is such a sweetheart, and he's totally helpful if you have any questions. I like how there were different activities planned out for each day of the week, it makes meeting people very easy. Great kitchen, and common room...all in all it was an enjoyable stay for me :)

  • Novice Nomad
  • 22 Feb 2012
  • Anonymous
  • Canada
  • Female 18-24
  • (1 review)


77%

Really helpful staff!!

  • Novice Nomad
  • 22 Feb 2012
  • Anonymous
  • England
  • Male 31-40
  • (1 review)


97%

Owners are really helpful.


90%

Positive: +Subway nextdoor (reach whole city within minutes) +Friendly & helpful staff +Clean rooms, many bathrooms +Big and modern kitchen with lots of tables +You are basiclly living in the centrum of all nightclubs +Fun activities Negative: -Many drug-addicted people outside door -No elevator

  • Novice Nomad
  • 18 Feb 2012
  • Anonymous
  • Sweden
  • Male 18-24
  • (2 reviews)


80%

Right at busy Kings Cross Station and therefore very lively. Female Dorm without window- a bit shocking as it gets quite warm and stuffy - BUT - very clean, good beds, free wifi in very good quality. Special deals every day.

  • Novice Nomad
  • 04 Feb 2012
  • Anonymous
  • Germany
  • Female 31-40
  • (5 reviews)


80%

WE had a good experience at Jackaroo. The hostel is not in a great area, but it is walking distance to the main things to see in Sydney. Also, the free internet and breakfast are a big bonus!

  • Globetrotter
  • 23 Jan 2012
  • Anonymous
  • Canada
  • Male 25-30
  • (22 reviews)

Owner Comment (Show)
Hi Kyle, Great to hear you enjoyed your experience at the Jackaroo Hostel. Kings Cross is a vibrant interesting area that can sometimes turn heads, though it is also part of the great expereince. Happy to hear you enjoyed the free internet, wifi and breakfast. Take care

97%

Loved it.

  • Novice Nomad
  • 17 Jan 2012
  • Anonymous
  • Norway
  • Couple 18-24
  • (1 review)


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