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Jacobs Inn Reviews

21 Talbot Place, Dublin, Ireland

Reviews & Ratings Explained

84%

Rating
6205 Total Reviews
  • 85%Value For Money
  • 87%Security
  • 88%Location
  • 87%Staff
  • 81%Atmosphere
  • 82%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Not as good an atmosphere as Isaacs (sister hostel) but would stay again


80%

nice place, near to the center

  • 16th Jan 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 25-30
  • (1 review)


94%

Met some great people here, very central hostel and good facilities!


100%

Better than most hotels I've ever been too!!!!

  • 14th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


91%

The staff are very welcoming and always serve me with a smile. Great facilities & affordable prices in close proximity to city center. Highly recommend to everyone.

  • 12th Jan 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 31-40
  • (1 review)


71%

Wifi signal is only in the ground floor and the breakfast is very poor (toasts,butter and jam).


86%

I had a good stay - loved the location - but there was a bit of an issue on return to the hostel late on Saturday night. Myself and my male friend, who had both earlier checked in and paid for the room, showed our key cards but the guy in reception said it wasn't enough to get back in and said we needed our receipts - noone had told us this before. He seemed to not believe my friend had checked in and was almost insinuating I had brought home a random guy, insulting. Apart from that - great.

  • 10th Jan 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Many Thanks for your kind comments . We are so sorry that you had a problem on return to the Hostel - It should have been made clear about needing your ticket for access but it sounds like our staff could have handled this better . We do take security of our hose guests very seriously hence the need for checks

97%

Great hostel, very clean comfortable. Breakfast was amazing. only improvement i would make is having wifi in the rooms rather than just the common room (made it seem antisocial in there, as everyone was on their phone or laptop).

  • 9th Jan 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Many Thanks for your great comments .PS W-ifi is being introduced to all rooms this year!

77%

Before my leaving, I had a question and sent e-mail to receptionist but they didn't even check my mail.. They didn't offer towel and hair dryer.

  • 9th Jan 2015
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
So sorry we did not respond to mail - we hope you ad the correct one Reception@jacibsinn.com ?As it is checked regularly during the day . Towels and hairdryers will be provided on request

63%

Asian male receptionist- very rude on two separate occasions (rest of staff lovely) Was told to cancel a booking and rebook in order to change amount of people - wasn't made aware of non-refundable deposit therefore lost £55 Cleaners woke us up on 2 separate occasions having very loud conversations in our room Shame because the rest of the facilities were brilliant but this spoilt it

Owner Comment (Hide)
Thanks for your Review - we will address this with the members of staff concerned It is disappointing that this has marred your enjoyment as our staff are usually so good .

43%

The worst staff in Dublin hostels ever, the worst wi fi internet connection in Dublin ever. This hostel is good only for a shower and sleeping but it is not good if you need to browse in internet or if you need to prepare your meal. Wifi is only in the common area and it doesn't work. Staff is not polite and ready, since the manager, to solve problems about the services. Kitchen is not equiped for all the people who need and the stoves are too low for cooking respecting the schedule.

Owner Comment (Hide)
Wwe are so sorry to hear that you did not enjoy your stay. We normally get such great comments about the staff so we will have a look at what can be done to resolve this. The Wi-Fi is normally good in the common areas and we are introducing Wi-Fi in all rooms shortly.We are looking now at the equipment in kitchen to ensure we have adequate amounts for busy periods

94%

Very good hostel, very close to the bus station and close to many facilities! The staff was friendly, and the rooms and bathrooms were clean. The atmosphere was amusing a bit like in a university campus, opportunity to meet lots of foreigners!


86%

Pros: The hostel was very clean and the beds were comfortable. Great industrial kitchen. Breakfast included; simple but it does the job. Cons: No wifi in your room, which forces you to spend a fair amount of time in the common area. The common area is a bit shabby, which isn't a huge deal, but the staff plays super loud music all the time. That coupled with folks just naturally being loud/having fun makes it hard to find a little slice of peace with which to relax and do some emailing, etc.

  • 6th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thanks for your feedback . This year we are introducing Wifi throughout the Hostel and in the second common room on the 1st floor which is usually quieter in the evening if you need to study or email . We are also refurbishing the Common areas generally.

83%

The Staff was amazing. So helpful and welcoming. :D


97%

Great hostel in Dublin that is close to all of the sights. It is very easy to meet new people; especially through the free walking tour. A pub crawl is available every night and is definitely worth your money! The only negatives are the small number of outlets per room and the breakfast which only consists of bread and plain cereal.

Owner Comment (Hide)
Thanks for your great comments. Glad you enjoyed. Good News We are making some improvements in the Hostel this year to the Rooms and Breakfast so watch this space !

94%

The cleanliness, the location and the room were fantastic. The breakfast is simple, but ok and the facilities were pretty good as well. I definitely would recommend the hostel for anyone looking for party or just looking for a place to take a rest at the night.

Owner Comment (Hide)
Many thanks!

83%

During our stay at Jacobs Inn there was a mix-up about what bed I was assigned in the 6-bed dorm. In short, a member of the staff accidentally booked two of us (not traveling together) to the same bed. People make mistakes so that wasn't the problem. The problem arose when two members of the staff came up stairs to deal with the situation. Both were unprofessional, especially one who was antagonizing and argumentative towards another guest instead of simply fixing the relatively small problem.

Owner Comment (Hide)
I am so sorry to hear that - we will look into this and discuss with the staff on duty.

89%

Really good hostel in Dublin city centre, near everything, good atmosphere, nice kitchen, and a good laundry. There is no internet in the rooms, just in the common areas. Free breakfast everyday. Great value for a 10 beds bedroom.


66%

Showers were good, location was good as well, the main foyer was cleaned a lot but it seemed the rooms, especially the bathroom ( my room) wasn't cleaned as often. Wifi was terrible at the best of times, only on the first floor, kitchen and laundry facilities were average. Breakfast was very plain compared to other hostela that I have stayed at.

Owner Comment (Hide)
Thanks for your feedback. The Bathrooms are cleaned daily but when you are sharing a dorm other guests may not always leave the bathrooms as they found for other Guests so our apologies - if you report to reception we can always do an extra clean. Our Light Breakfast is Free and simple but we will certainly review this year for possible change. A new wifi system is being introduced throughout the Hostel this year.

89%

Wifi in all rooms would be great, but other than that, can't complain!

Owner Comment (Hide)
Good News: Wifi Is being introduced this year in all Rooms such is the demand from our guests

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