X

Home to the world's greatest Hostels

33,000 properties, 170 countries Over 3.5 million guest reviews 21 million bookings

Jade Hotel Reviews

43 Hung Vuong, Hue, Vietnam

Reviews & Ratings Explained

95%

Rating
418 Total Reviews
  • 96%Value For Money
  • 95%Security
  • 93%Location
  • 99%Staff
  • 92%Atmosphere
  • 96%Cleanliness
  • 93%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

100%

We arrived soaking wet after a 4 hour bike ride and the staff were so welcoming. They offered us hot drinks and fruit while our bags were taken to our room. The rooms are lovely and clean. The staff make the hotel so great. They're friendly and give good advice of where to eat and what to see.

  • 1st Feb 2016
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 31-40
  • (1 review)


86%

The service here was absolutely amazing. All the staff were so friendly and helpful. They really made our stay here memorable. Highly recommend!


100%

The staff was extremely polite and always made us feel welcome to ask questions. They were also very willing to help us book tours and give suggestions for things to do. The room was nice; SUPER comfortable bed but the water pressure for the shower was a bit low. Breakfast was awesome; fruit, noodle soup, toast, eggs, you name it, they probably served. Overall I had a great stay here at Jade Hotel.


91%

Fantastic young staff! I was unwell for part of my stay and they really looked after me. Can't fault the service and the breakfast was excellent. I will definitely be returning, the hotel was great, but the people who work there make it special. Thanks to all of you x


89%

Staff are readily available, friendly and responsive. Some of the best customer service we have experienced. Fitting our family of 4 into a queen and a twin was a little cramped. Getting us into room early after overnight train and treating us to fruit on arrival greatly appreciated.


100%

Very good location, very clean and beautiful rooms, extremely friendly and helpful staff, great service! One of the nicest places I have ever stayed.


94%

Very great place! Super nice staff who are very helpful and speak good English. Only a few tiny issues; a light in the room didn't work and sometimes the staff try too hard to be nice and talk to me when I just want to pass by!

  • 29th Dec 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Mixed Group, 25-30
  • (1 review)


100%

Stayed here for two nights amazingly comfy bed and friendly staff who do anything to help you really central location to everything and a great breakfast both western and Vietnamese !!!! Stay here if u can


91%

Nice place with comfortable rooms and very attentive staff. Fruit and bottled water refreshed in the room each day. The staff helped arrange a tour of the tombs for us and we were able to make the most of our short stay.


89%

Very friendly and helpful staff. The breakfast is very good, tasty and more than you can eat. The rooms are spacious and we as a family of four can stay withhout problem in a room with two beths.


100%

Jade Hotel was fantastic! The front of house staff were radiant and the rooms were clean


100%

From the first delicious cold drink on arrival to the prompt attention to getting a driver organised for a day trip; everything was done to a very high quality.


94%

Clean and well kept hotel. There was welcome drinks and fruits. The western breakfast is good but the vietnamese choices were not that great. The rooms are clean and serviced daily. There is a rooftop common area but is not kept so well. The location is not too far nor too close . Have to do a bit of walking to main restaurant areas and the promenade. Staff is really friendly and helpful. Be careful when booking tours fro them as they are a bit costly.


100%

Incredible customer service. When we first arrived we were rushed off to a table and given welcome drinks and fruit before we could even take off our jackets. Such hospitable people and will help you with any questions. One of us lost our kindle on one of the buses, which seems to be a black hole anyways, but the staff called the company for us and helped try and locate it. Even though no luck in finding it, we were pleasantly surprised just how much the staff cared and helped! 2 thumbs up!!

  • 12th Oct 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


100%

For the price you pay, you are definitely getting a lot. They are very generous. The staff are super friendly. You can leave your bags after checking out. Also they allow you to take a shower or freshen up even after check out if you have been out strolling under the hot weather. Amazing service!


100%

The service from the staff at this hostel is at the next level. Much more of a hotel than hostel. Great value. Great breakfast. Free juices and fruits when I had return for long day out. Defo would recommend to stay here. Hostel prices for 5 star level service.




View all Hue Hostels

Please give us your feedback