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Jade Hotel Reviews

17 Nguyen Thai Hoc, Hue, Vietnam

Reviews & Ratings Explained

96%

Rating
321 Total Reviews
  • 98%Value For Money
  • 93%Security
  • 93%Location
  • 99%Staff
  • 94%Atmosphere
  • 97%Cleanliness
  • 96%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Jade Hotel is a gorgeous 'boutique like' hotel located in central Hue, the staff were wonderful and very helpful. We thoroughly enjoyed our short yet great stay at Jade and would highly recommend it.


94%

Staff are so friendly and keen to assist in any way! After our bus dropped us pretty far away, we were knackered by the time we got there so it was amazing to be greeted with a cold glass of lemon juice and a fruit platter....which happened every time we returned from a day out :-) rose-petalled covered bed is a nice touch and they do the best banana pancakes! Helped us book a day tour and train tickets to Hanoi and let us have a shower before we left, even though we'd already checked-out!


91%

Excellent and enthusiastic staff who will do anything to make your stay the best it can be. The room was spacious with a nicely equipped ensuite. The breakfast is great, as is the free tea/coffee, juice and fruit that they offer you whenever you come through reception. Helped us to sort an airport transfer and gave us good recommendations on what to see and do given our limited time.


94%

Fantastic staff that make you feel very welcomed at a great price. If you want a respite from the dorm lifestyle stay here. You won't regret it!


97%

The staff here are amazingly friendly and helpful. Every time we returned to the hotel we were given fresh fruit and juice/tea. It was such a lovely place to be and we felt very looked after.


100%

A great place to stay. Amazing staff - kind, friendly, helpful and super-attentive. The room was clean and the bed was very comfortable. Good location close to restaurants, atm's and a convenience store


100%

One of the best hotels I've ever stayed in. The best two things about this place are the staff, who are unbelievably hospitable and the location. You are in the centre without knowing you are there. Lovely comfy beds and a great travel desk top this place off. You have to stay here if you're in Hue.


100%

Absolutely brilliant. The best hotel we have stayed in so far through South East Asia. The hotel organised a taxi for us when we arrived. Our room was upgraded when we arrived for no extra cost and the staff were amazing. They give you unlimited free juice whenever you get back to the hotel. Also breakfast is great.


94%

The staff here are absolutely excellent and did everything they could to make us happy, including fresh fruit and cool towels basically every time we re-entered the building. The double room was really nice (air con was great and it had a huge balcony) and two staff also took us on a cheap and great motorbike tour of the main sites in Hue. For the price we paid, we were pleasantly surprised. Breakfast was cooked fresh for us (included) and it was just around the corner from bars and cafés.


97%

The best place we've stayed in all of Vietnam. Fresh juice


100%

Best hotel we have stayed at in our month of travelling Asia. Staff was phenomenal. Everything within the hotel that was done along with all the recommendations and your they organized outside was great. Constant care and assistance for anything we could have wanted. The little things to like coming inside when it was hot out and they gave us cold towels for your face and fresh fruit. Thoroughly enjoyed and if in hue I couldn't imagine spending time at another spot!

  • 8th Jun 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • All Male Group, 18-24
  • (1 review)


94%

My stay at the Jade was very enjoyable. We were given fruit juice, fruit, and cold towels as soon as we arrived and each afternoon. The staff was so friendly and helpful. We booked the wrong room the first night and they eagerly changed our room. The rooms were clean and cosy and romantic. The hotel is in a cool old building. Also breakfast was great and made to order. The hotel is very close to the backpacker area but not too close and close enough to the citadel.

  • 7th Jun 2014
  • Novice Nomad
  • schweber
  • USA
  • Female, 18-24
  • (1 review)


100%

Everything about Jade Hotel was just perfect.


100%

We've stayed in a lot of hostels in Vietnam and across SE Asia, and this was by far the best of them all. The staff were the friendliest bunch, always greeting us with a smile, the hostel is well located among the bars and restaurants and close to the river, and considering how little we paid, the room was divine, presented to us with rose petals sprinkled across on the bed! I don't know what other accommodation is on offer in Hue, but it's hard to imagine a place better than this!


97%

We stayed at Jade hotel for only a night, but could easily stayed for longer, if we had the time. We got there early in the morning, so our room wasnt ready, but they gave us breakfast for free while we waited and did everything they could to get a room ready, after an hour or so, we got our room. Really nice rooms and the staff are so polite and helpful. The breakfast was fantastic aswell. Tombs up!


100%

Lovely staff, good location & services ... hard to beat the price / quality ration of this place.


97%

The staff were super friendly and greeted us at the door with fruits and mango juice. They were extremely helpful and arranged bike rentals and taxis for us. The location was convenient. I would certainly stay again!

  • 4th May 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


97%

Our stay there just was amazing, very nice staff, who always welcomed you with a fruit juice when you came from hot outside.. still dreaming of this breakfast.


97%

Fantastic customer service. Great Breakfast. Clean room.


100%

I really liked this place because of the room, free breakfast, and especially the staff. We arrived very late at night and greeted with fruit and tea. The the room was clean with a comfortable bed. We wanted to stay another night but they were booked. So, they booked us into another great hotel, four seasons hotel nearby. They drove us for free to the new hotel. Did I mention the free breakfast? The staff speak very good English. I recommend jade hotel


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