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Joe & Flo's Candlelight Hostel - New Orleans Reviews

1129 N. Robertson Street, New Orleans, Louisiana, USA

Reviews & Ratings Explained

68%Overall Rating

From 21 ratings
  • 64%Character
  • 70%Security
  • 82%Location
  • 73%Staff
  • 64%Atmosphere
  • 58%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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73%

We had a great time staying here. The location was great, the staff was very helpful and it was exactly what we needed and in our price range.

  • Novice Nomad
  • 12 May 2013
  • Anonymous
  • Tanzania
  • Male, 25-30
  • (1 review)


53%

The manager is very sweet, professional, and hard working. The rest of of the staff needs to go. The owners need to seriously invest in renovation. Location is great.

  • Novice Nomad
  • 29 Apr 2013
  • Anonymous
  • USA
  • Couple, 31-40
  • (1 review)


67%

I think the Joe and flo's was nice stay for the price. We where told it was not a save neighborhood and keep things lock up outside. The place did not have a lot of room to chill out. Its was nice to sleep and shower. They did have a back yard patio but it was unusable or under construction.

  • Novice Nomad
  • 21 Apr 2013
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)

Owner Comment (Show)
We are very happy that you enjoyed your stay even though most likely the cab driver probably was the one trying to scare you half to death. To the contrary this is a very safe neighborhood. Even reading through all the reviews, guest safety has never been an issue, but THANKS for the review!!

63%

This will be not my first option if I need to come back to new Orleans

  • Novice Nomad
  • 08 Apr 2013
  • Anonymous
  • Chile
  • Male, 25-30
  • (2 reviews)


90%

The structure is pretty old, but actually I didn't care because in turn it was really clean with a respectful the atmosphere. I had a really good stay there.

  • Novice Nomad
  • 30 Mar 2013
  • Anonymous
  • Italy
  • Female, 31-40
  • (1 review)

Owner Comment (Show)
THANKS for the GREAT review!!! You make our day to know that you enjoyed yourself. Do come back and visit us again!!

93%

We had planned to stay one night and ended up staying four. This hostel is perfectly located. It is in a quiet area so that you can have peace and quiet if you want to. But it is in easy walking distance from the French Quarter and the Jazz clubs in Frenchmen's Street. The rooms are quite big and not as crowded as some other hostels. Breakfast of 'make your own pancake' is include. Staff was always friendly and helpful and we felt very save being here and walking to town.

  • Novice Nomad
  • 29 Mar 2013
  • Anonymous
  • Germany
  • Couple, 25-30
  • (1 review)


47%

The blanket a staff gave me was infested by some bed bugs. I didn't notice this until I felt itchy all over the part i covered with that blanket, and found these bugs under the light. Also, some days a breakfast was not prepared as said in the ads. In short, this hostel severely disappointed me.

  • Novice Nomad
  • 19 Mar 2013
  • Anonymous
  • Thailand
  • Male, 25-30
  • (2 reviews)


87%

We had a great stay. You can tell that they have worked hard to re-open following damages from the storm. Their rehabilitation efforts should not go unrewarded. The location may seem a bit shady at first, but you are two blocks from a main artery that leads into to heart of the French Quarter. We saw plenty of people walking around at all hours of the day, and we were not once worried about our well-being. The staff was incredibly helpful, friendly, and informative. We'd stay here again.

  • Novice Nomad
  • 19 Mar 2013
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)

Owner Comment (Show)
Thank you for the GREAT & WONDERFUL review !! Anytime a young lady comments about how safe she felt, we take it as compliment. THANKS for helping to get the word out that "Joe and Flo is the place to GO !!! We look forward to your return.

63%

Go here if you want good location. Not a particularly nice place to hang out, but great to stay and sleep.

  • Novice Nomad
  • 18 Mar 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (2 reviews)


100%

haha I just left my milk and juice there please feel free to use!!


73%

I got a private room, walking distance to the French Quarter for only $50 a night! The bed wasn't great, but I had plenty of space and cash left over for food!

  • Novice Nomad
  • 06 Mar 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


33%

Worst hostel Ever, staff try to cheat you (money, no directions from the airport). Really really dirty, stay far to this place !

  • Novice Nomad
  • 05 Mar 2013
  • Anonymous
  • France
  • Male, 25-30
  • (7 reviews)

Owner Comment (Show)
We at Joe and Flo apologize to the gentleman and his male companion for feeling that like they were treated bad. We are a very open gay orientated hostel. We felt our only barrier was our language. It was very difficult for us to make out what you were saying, as I'm sure it was difficult for them to figure out what we were saying due to the fact that they didn't speak English and we didn't speak their language. We are deeply sorry about another missed opportunity to unite to and with mankind all over the world. Again, we APOLOGIZE !

80%

This was actually my first time staying in a hostel. I was very pleased with what I got. My only strife was that there was a $10 deposit made through hostel world, which was not accounted for when I paid the bill for my stay.

  • Novice Nomad
  • 12 Feb 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Thank you for the great review!! Please know that you did get credit for your deposit with hostelworld. If your bill was a $100 and you paid Hostelworld (10%) $10, leaving you a $90 balance. Once the hostel add city and state TAXES to the balance, (9.75%), it brings the total due to $99.75. We are required by law to collect these taxes. However, we are glad you had a great stay and please COME BACK !!

73%

Lovely desk staff. Surely the owner will refute our comment, but it's true they recouped their web listing fee. Claimed the rates changed since booking the room. The 10% deposit to secure a unit (which goes to HostelWorld) is what one may find tacked on to the bill when checking out. Would not have found the hostel without this website, therefore 90% of rate is better than $0! Lame trick. Also: if you go for the private bath, make sure the shower functions! We had to use the public bath.

  • Novice Nomad
  • 02 Jan 2013
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)


40%

It was too cold and the facilities were poor.

  • Novice Nomad
  • 02 Jan 2013
  • Anonymous
  • South Korea
  • Female, 25-30
  • (1 review)




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