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Johannesburg Backpackers Reviews

No 14 Umgwezi road, Ext 1, Emmarentia, Johannesburg, South Africa

Reviews & Ratings Explained


72 Total Reviews
  • 73%Value For Money
  • 77%Security
  • 70%Location
  • 73%Staff
  • 60%Atmosphere
  • 70%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The room was not furnitured exept the beds., no cold water available. We were very polite, but all questions were answered with I dont know. TV running in the lodge all days. No shopping food neraby. We found out, how to reach things and to go by gautrain. No help from the staff. They always put taxi as the only possibillity.. Only the lady for cleaning was very busy all the day.. Very unfriendly atmosphere from the staff.

Owner Comment (Hide)
Dear Guest, we are truly sorry that you have had such a negative experience here with us. Our standard room consist of 2 twin beds, bedside tables, and some art on the wall. The tv is running in the lodge, for some guests to use, as it is there for entertainment. The Shopping center is within a 7 min walk. Our guests that were here at the time were drinking early in the morning, and ask the staff member to join the game of cards they were playing, but I assure you she was drinking coca cola.


I had three days to kill in joburg and didn't want to move around much, so from your site i made my choice on the facilities offered. The 3 top reasons were a bar, wifi, and cafe inhouse neither of which were made available. As for the super cleanliness they boast my bathroom ceiling was covered in mould and grime hope i can attatch the photo i have. The place is not a bad place to stay if you go not expecting much, but it wasn't what i was expecting. Beauty was good efficient and friendly but t

  • 20th Sep 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


Sorry this was the worst accomodation we ever had in safrica

  • 25th Aug 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Guests, we are truly sorry that you feel we did not meet your expectations. We seem to be having a bad spell. If you find yourself in South Africa again, please do not hesitate to contact us, as we are putting in work to make sure that all our guests have the most comfortable and enjoyable stay with us. Please again accept our sincerest apologies for any inconvenience caused. Traveling Greetings Semantha

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