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Jolly Swagman Backpackers Reviews

27 Orwell Street, Kings Cross, Sydney, New South Wales, Australia

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Jolly Swagman Backpackers

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83%

The hostel lies in a living area so you cant be outside the hostel after 11 pm. But there is a park where u can hang out if that is a problem. The room is nice and clean, the double private room has a tv and sink, wich is nice. The kitchen is big, its free breakfast but there is no free internet, thats probably the only bad thing. We had a good time living here.

  • Novice Nomad
  • 06 Feb 2012
  • Anonymous
  • Norway
  • Couple 18-24
  • (2 reviews)


73%

I was in a room with a complete slob, who had covered every flat surface in the room with his gear, his dirty laundry, and his rubbish. At some hostels you would get one warning and then be out the door for that. Clearly, cleaning the rooms just doesn't happen if such a person is tolerated for more than a day. Nice, super-friendly staff.


76%

Only dissapointment for me was that they upgraded me!Put me in a smaller room when i wanted a larger room to meet people. In fact this seems to be policy in a lot of hostels when booking through this site. On a different day or for some people the upgrade might be welcome but i wanted a larger party room.

  • Globetrotter
  • 06 Jan 2012
  • Anonymous
  • England
  • Male 41+
  • (29 reviews)

Owner Comment (Show)
Hi Neil, Thanks for the review and for staying with us. We wish that you would have come and let us know that you didn't want the smaller room - we will always attempt to assist any of our customers if there is a problem - Please let us know so we can fix it!! See you next time!

83%

Great place for backpackers. This hostel is very professional and has a big kitchen and common rooms. Our twin-room had a fridge and was fairly big. Not free WiFi is a minus, and location isn't perfect. Close to Woolsworth and lots of other shops

  • Avid Traveller
  • 02 Jan 2012
  • Anonymous
  • Norway
  • Couple 18-24
  • (20 reviews)

Owner Comment (Show)
HI Alex, Thanks so much for staying with us you were a great guest and wish you well for your travels. JSB

76%

On arrival after a 23 hour flight they had not processed our booking as it was through hostelworld. A staff member confirmed receipt but did not put our name down for the room. The hostel was fully booked that night. Thankfully the staff member on that evening was very helpful and managed to get us booked into a hostel around the corner. The next morning we spoke to the manager who arranged for the rest of our stay at jollyswagmans and gave us a discount.

Owner Comment (Show)
Hey Gerard, Thanks so much for staying with us. As explained, we are not sure what happened to the initial reservation - it occasionally occurs when booking through 3rd party sites, but we really hate it when it does. Thanks for staying with us and big apologies for the mix up. Hope you have enjoyed your time in Australia. JSB

73%

Check out is early compared with other backpackers in the area, which makes moving on a bit of a pain.

  • Novice Nomad
  • 16 Nov 2011
  • Anonymous
  • England
  • Female 18-24
  • (1 review)


73%

I think for the price I paid, it was good. But there was a man who drunk and brought another woman with in the room. That was not ok and I will say that at the reception next weekend.

  • Novice Nomad
  • 10 Sep 2011
  • Anonymous
  • Germany
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Hi Maria, Thank you for taking time out to write a review. I am very sorry to hear that you had this issue with your room mate. I have spoken to him and reminded him that being in a dorm requires you to respect your room mates and to always make sure they are comfortable. We will endeavour to make sure your stay next week is a more content. See you then.

83%

Was good, except for a guy entering our room on the final day at 7am....two hours before we were to checkout.... and that's with us having the entire room booked! Not sure what happened there....but it kinda made us feel like our stuff wasn't safe.

Owner Comment (Show)
Hi Sean, thank you for your great review! In regards to the guy coming into your room: He was moving from a private into a dorm and I believe there was a mix up with the room number, I'm very sorry that this incident occurred. I can assure you this is a rare mistake and we are very sorry that this made you feel unsafe. All the best, and we hope to see you again in the near future. JS Crew

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Sydney Hostels
  • 78%

  • Overall Rating
  • From 18 ratings
  • 77%Character
  • 77%Security
  • 83%Location
  • 82%Staff
  • 80%Fun
  • 70%Cleanliness

Latest Review

  • 06 Feb 2012 (83%)
  • The hostel lies in a living area so you cant be outside the hostel after 11 pm. But there is a park where u can hang out if that ...
  • Read more...
  • Anonymous

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