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Jolly Swagman Backpackers Reviews

27 Orwell Street, Kings Cross, Sydney, New South Wales, Australia

Reviews & Ratings Explained

80%Overall Rating

From 13 ratings
  • 77%Character
  • 85%Security
  • 85%Location
  • 80%Staff
  • 80%Atmosphere
  • 75%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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87%

I loved having the huge lockers in the room. They came in very handy. I also loved all the free stuff. Free airport pickup and free brekky very morning.

  • Novice Nomad
  • 06 May 2012
  • Anonymous
  • Canada
  • Female 25-30
  • (2 reviews)


93%

Very good value for the price! The staff is very helpful and the breakfast is great. The kitchen is big and the cleanliness was also good. Additional there were nice dinner options in the hostel like sometimes free sausages or a pizza and beer evening. The only thing was that the really higher price, when you book direct at the hostel. En total we had a great stay. Sebastian, Germany

  • Novice Nomad
  • 30 Apr 2012
  • Anonymous
  • Germany
  • Couple 25-30
  • (1 review)


90%

A welcome surprise to find such a good hostel as this in the middle of Kings Cross. Very good value for the money and really nothing to complain about

  • Novice Nomad
  • 29 Apr 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


53%

Not the greatest hostel I've stayed in. There were no lockers in the rooms, the room was cramped, and there was not a lot of included amenities. The staff was pretty friendly and the location was good, but overall not a great place to stay.

  • Novice Nomad
  • 17 Feb 2012
  • Anonymous
  • Canada
  • Male 25-30
  • (3 reviews)

Owner Comment (Show)
HI Michael, Thanks so much for staying with us at the Jolly Swagman Backpackers. We are disappointed that you didn't love your stay with us overall What kind of amenities did you want to have included? We are always asking guests for ideas of what they want, and so far we have delivered everything that we can - we ALWAYS welcome suggestions!! Thanks for mentioning the friendly staff, we pride ourselves on having great staff that love their jobs and helping travellers. If you ever have a problem with the room (or anything else for that matter) we please ask that you tell the friendly staff, so that we can fix it!! Its really important to us that you have a great stay every time. Thanks again for staying and your comments. Love The Jolly Swagman Crew

83%

The hostel lies in a living area so you cant be outside the hostel after 11 pm. But there is a park where u can hang out if that is a problem. The room is nice and clean, the double private room has a tv and sink, wich is nice. The kitchen is big, its free breakfast but there is no free internet, thats probably the only bad thing. We had a good time living here.

  • Novice Nomad
  • 06 Feb 2012
  • Anonymous
  • Norway
  • Couple 18-24
  • (2 reviews)


73%

I was in a room with a complete slob, who had covered every flat surface in the room with his gear, his dirty laundry, and his rubbish. At some hostels you would get one warning and then be out the door for that. Clearly, cleaning the rooms just doesn't happen if such a person is tolerated for more than a day. Nice, super-friendly staff.

Owner Comment (Show)
HI Bruce, Thanks so much for staying with us. The room has been checked and cleaned. Yes your room mate had so much rubbish in there!! However it is now in perfect condition!! We just wish you had told us when you were here so we could fix the problem at the time for you. If you stay with us again - we beg you to please tell us of any problem - we CARE and we will FIX any problem!! Cheers and safe traveling!! Jolly Swagman

77%

Only dissapointment for me was that they upgraded me!Put me in a smaller room when i wanted a larger room to meet people. In fact this seems to be policy in a lot of hostels when booking through this site. On a different day or for some people the upgrade might be welcome but i wanted a larger party room.

  • Globetrotter
  • 06 Jan 2012
  • Anonymous
  • England
  • Male 41+
  • (35 reviews)

Owner Comment (Show)
Hi Neil, Thanks for the review and for staying with us. We wish that you would have come and let us know that you didn't want the smaller room - we will always attempt to assist any of our customers if there is a problem - Please let us know so we can fix it!! See you next time!

83%

Great place for backpackers. This hostel is very professional and has a big kitchen and common rooms. Our twin-room had a fridge and was fairly big. Not free WiFi is a minus, and location isn't perfect. Close to Woolsworth and lots of other shops

  • Avid Traveller
  • 02 Jan 2012
  • Anonymous
  • Norway
  • Couple 18-24
  • (20 reviews)

Owner Comment (Show)
HI Alex, Thanks so much for staying with us you were a great guest and wish you well for your travels. JSB



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