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Journeys Brighton Hostel Reviews

33 Richmond Place, Brighton, Brighton, England

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The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Journeys Brighton Hostel

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83%

Good location, great value for money. Would stay here again and reccomend to others

  • Avid Traveller
  • 28 Jan 2012
  • Anonymous
  • England
  • All Female Group 25-30
  • (10 reviews)

Owner Comment (Show)
Dear guest, thank you so much for taking the time to give us your feedback, I am pleased to hear your stay was an enjoyable one and I look forward to welcoming you back in the very near future. Thanks once again for taking the time. Regards Steve Stott

90%

Very nice hostel!!!good location..excellent staff ..safe and clean..just little noise in the Night!!!

  • Novice Nomad
  • 14 Nov 2011
  • Anonymous
  • Italy
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Dear guest, thanks for taking the time to give us your feedback and I am really pleased to hear you enjoyed your stay with us. I will pass your comments onto my team and we look forward to seeing you again in the very near future. Regards Steve Stott

66%

The staff here are great- very friendly and helpful. The cleanliness is average, the walls next to my bed for instance were filthy, and there is limited storage within the rooms.

  • Avid Traveller
  • 27 Oct 2011
  • Anonymous
  • Australia
  • Female 18-24
  • (17 reviews)

Owner Comment (Show)
Dear guest, thanks for the feedback and i was especially pleased to hear my team made your stay an enjoyable one. Re the marks on the wall, thank you for bringing this to my attention and I have had my Housekeeper deal with this immediately. Thanks again for the feedback and I look forward to welcoming you back on your next visit to Brighton. Regards Steve Stott

53%

Very loud in the rooms. Nobody cares if others are sleeping or not. Horrible!!!

Owner Comment (Show)
Dear guest, thank you for taking the time to give us your feedback and I am sorry to hear your stay wasn't to your satisfaction. We do ask guests to be mindful to the fact that they are in a shared room with Fourteen other people, as you were during your stay, and to keep noise to a minimum when coming and going through the night. I am sure you will appreciate that this is quite difficult to enforce due to it being shared accommodation and the fact that we are open 24 hours per day. We do occassionally have people who just want to get their head down for the night and often have requests to move to a quieter room and we do try to accommodate wherever possible with these requests. Apologies again that you didn't have a decent nights sleep with us and I do hope this didn't impact too much on your time in Brighton. Regards Steve Stott

73%

The microwave needs a deep clean as it is badly stained and smells quite alot also storage within the rooms is very bad if this could be improved then I would definately use this hostel on a regular basis!

  • Novice Nomad
  • 21 Oct 2011
  • Anonymous
  • Wales
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Dear guest, thanks for taking the time to give us your feedback and I have passed your comments regarding the Microwave oven onto my Housekeeping team and the matter has been dealt with. Regarding storage in rooms, I am sure you will appreciate that given the space we have there really is nothing we can do except advise guests that wherever possible, they leave larger items of luggage in the luggage room in the basement. I do appreciate your feedback and thank you once again for taking the time to post it. Regards Steve Stott

83%

around 10 mins walk from railway station,5mins from Pavilon. the 15 mixed drom , there is three beds upward not so convience. no shower and toliet in dorm. The shower is dive me crazy! part from have to press very 20 sconds, the water is frezzon at first 5 second and blood hot in 10 seconds ,then cold in last 5 seconds . i cnt shower poperly! crazy shower apart from it is ok

  • Avid Traveller
  • 16 Oct 2011
  • Anonymous
  • China
  • Female 18-24
  • (12 reviews)

Owner Comment (Show)
Dear guest, Thank you so much for taking the time to give us your feedback and to bring to my attention the issue with the Showers. Guest feedback is invaluable and we actively encourage guests to give us such feedback during their stay, to help us make it as comfortable and enjoyable as we possibly can. I am sorry to hear of your frustration with the shower and have been assured that this is all part of the automatic regulation of the temperature, initally starting cold to avoid scolding and gradually reaching the desired heat as controlled by the user. I realise this is probably of no use to you now, but may assist in future use of such similar showers if you are a regular user of Hostels. Once again I thank you, I really do value your feedback and hope to see you again real soon on your next vist to Brighton. Regards Steve Stott

80%

Okay hostel. Reasonably clean and the staff are very helpful.

  • Avid Traveller
  • 14 Oct 2011
  • Anonymous
  • Australia
  • Female 18-24
  • (17 reviews)

Owner Comment (Show)
Dear Guest, thank you so much for the feedback, really appreciate you taking the time and I hope you enjoyed your stay with us. Regards Steve Stott

100%

Loved this hostel! Excellent, clean, friendly and a great location!

Owner Comment (Show)
Dear guest, thanks so much for taking the time to post your feedback, this is invaluable in helping us get it right, which in your case it seems we did! So pleased to hear you enjoyed your stay with us and I look forward to welcoming you back on your next visit to Brighton. Thanks again. Steve Stott

86%

nice hostel very well located with very friendly and helpful staff. Next trip to brighton i will repeat.

  • Novice Nomad
  • 07 Oct 2011
  • Anonymous
  • Spain
  • Male 31-40
  • (1 review)

Owner Comment (Show)
Dear Guest, thank you so much for taking the time to post your feedback, and I am pleased to see that you had an enjoyable stay and that the team dealt with your needs. Look forward to seeing you again soon. Regards Steve Stott

80%

Really good hostel. Nothing bad.

Owner Comment (Show)
Dear Guest, Thank you so much for taking the time to give us your feedback and I am pleased to see that you had an enjoyable stay with us. I look forward to welcoming you back on your next visit to Brighton. Regards Steve Stott

100%

I stayed in many many Hostels before, all around the world, and this one is one of the coolest I know. It's cool, clean, they also keep your valuables in a safe if you ask to, there are lockers available... a bar open till late!!! The staff is really helpful, Thomas was great. This only thing I could deplore: no orange juice for the breakfast! haha but mostly a very nice stay, really straightforward.

  • Novice Nomad
  • 22 Sep 2011
  • Anonymous
  • Zimbabwe
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Dear guest, thanks for the positive feedback and I am glad to hear you had a pleasant stay with us and that the team were helpful, I will pass your comments onto Thomas too. Orange juice is available from the bar but unfortunately as Breakfast is included free of charge, it would be too costly and affect bed rates, were I to include free Juice with Breakfast. Thanks again for taking the time to give us your feedback and I hope to welcome you back again in the very near future. Regards Steve Stott

100%

i thought my stay at the hostel was great!!!! the staff were friendly and helpful. the only slight( and i do mean slight) was that the room was abit hot.. overall will definitely rec-amend friends staying here....

  • Novice Nomad
  • 21 Sep 2011
  • Anonymous
  • England
  • Male 31-40
  • (3 reviews)

Owner Comment (Show)
Dear Guest, thanks so much for the positive feedback. Apologies that the room was a bit hot, the weather being so unpredictable in the UK doesn't help as we removed all portable fans from rooms two weeks ago, thinking we were heading for Winter... only to end up with an 'Indian summer' as soon as we did! Glad you had a pleasant stay though and I look forward to seeing you again on your next trip to Brighton. Regards Steve Stott

86%

Staff were very friendly. Location good. Only issue was that the bed was really squeaked so with the slightest movement it would wake all 3 of us up in the bunk!

Owner Comment (Show)
Dear Guest, Thank you so much for the positive feedback and I am sorry about the sqeaky bunk you stayed in. I have had my maintenance team check every bed and do what they have to, to prevent this problem. Hope you enjoyed your stay apart from that and I look forward to seeing you again soon. Regards Steve Stott

66%

The staff were friendly and helpful but the rooms were cramped and incredibly hot. The bunk beds reminded me of a train I was on in India. Cramped and impossible to sit up and read. Felt like a coffin. There was a lack of bathrooms, the showers were nasty and jumped from freezing to scalding. There was a serious sense of distrust in the place with repeated warnings not to leave baggage in rooms. Didnt think it was good value for money.

Owner Comment (Show)
Dear guest, Thank you for the feedback, very much appreciated and I take on board your comments about the Triple Bunk beds we have here. I also appreciate they don't suit everyone. I wish you had advised us at the time of your discomfort, as we would have done our utmost to relocate you to a more comfortable level to enable you to sit up fully to read. I was surprised to read about your comment regarding insufficient number of bathrooms as we have 9 in total, which has always been more than adequate given the number of guests we have in-house at any given time. For your information, I have had my maintenance team investigate the water temperature in the Showers and I sincerely apologise for any discomfort this caused you during your stay with us. Regarding signage advising guests to look after their belongings, I am sorry you felt a sense of distrust by these, I am a great believer however in making sure everyone is fully aware of the risks when sharing a room with upto 14 complete strangers, and that their belongings are their responsibility and basically to be cautious. I would like to be able to change your view of the Hostel and would ask that you contact me directly should you wish to allow us the opportunity on your next visit to Brighton, when I would be happy to arrange a special rate for your stay. You can contact me on steve.stott@visitjourneys.com to arrange. Regards Steve Stott.

60%

Friendly staff, good location. Rooms are stacked with beds, you sleep with 15 people on one room.

Owner Comment (Show)
Dear Guest, Thank you so much for taking the time to post your feedback, this is great for helping us to improve in areas we may be lacking. I was particularly pleased to see your comments regarding my team and I appreciate your comments about the type of beds we have here i.e. Triple Bunks, they are not to everyone's taste and we are looking at ways to make improvements with these. I do hope this didn't impact too much on your stay with us and would hope that you will return on your next visit to Brighton. Regards Steve Stott

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Brighton Hostels

  • 80%

  • Overall Rating
  • From 28 ratings
  • 74%Character
  • 83%Security
  • 86%Location
  • 87%Staff
  • 72%Fun
  • 75%Cleanliness

Latest Review

  • 28 Jan 2012 (83%)
  • Good location, great value for money. Would stay here again and reccomend to others
  • Read more...
  • Anonymous

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