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Jubilee Hotel Reviews

Jubilee Plaza, Jalan Kg Kianggeh, Bandar Seri Begawan, Brunei

Reviews & Ratings Explained

85%

Rating
64 Total Reviews
  • 76%Value For Money
  • 88%Security
  • 96%Location
  • 88%Staff
  • 76%Atmosphere
  • 88%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

Decent, basic, business-type hotel pretty close to the city center. 10 min walk to Sultan Omar Ali Saifuddin Mosque, about the same to waterfront. We spent one night there on our way from Kota Kinabalu to Miri. Nice helpful staff. Basic breakfast was included, average quality.

  • 7th Apr 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 31-40
  • (1 review)


89%

Brilliant breakfast included


91%

Great place to stay in Brunei. Close to main area of Bandar, within walking distance. Staff excellent, very helpful, courteous. They organised free airport transfer, and a free round trip to one of the sights and also stored our luggage while we were out for the day. Breakfast was good - a few options to select from, and there was a restuarant (and pool hall) upstairs as well. I would recommend this place to anyone staying in BSB.


The reviews below do not count toward the property's recent rating.
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86%

good breakfast on time airport transfer rooms are basic but clean


80%

Transport to and fro from airport was excellent plus a free city tour in mini van was great. Staff are very helpfull and a cheery group.


34%

The cost was supposed to be $120 dollars for 2 nights. I was charged $171 for a room that stank of cigarette smoke. There is a place called restrooms nearby. Stay at that place. Also the photos in website are nothing like the place.


89%

Convenient Location for restaurants, bus station, and boats, Airport Transfer a great help, Handy Supermarket. Clean and Tidy Room, Quiet at night, and quiet AC. Perfect for me. Tours/Travel desk this could do with being more obvious, as I did not realize information was available.


60%

Restaurant meals were poor, staff poor. Flies and ants in bedroom.


69%

Not a bad place to stay in a city with limited options, it is much more like a hotel than a hostel though. The rooms are generous though the staff were not very helpful and added extra charges onto our room in the morning.


89%

Staff really friendly and helpful from the reception to the drivers. Good value hostel, fairly decent breakfast and great to have airport rides included


77%

The staff were excellent and the breakfast also very high standard. The hotel itself is very tired though - it is clean but really needs a bit of refurbishment in the rooms...

  • 14th Apr 2012
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)


77%

Nice option in Bandar Seri Begawan. Not to expensive and centrally located. Very helpful staff!


67%

Seems like a bit rundown place but the staff was very friendly and helpful.

  • 1st Oct 2011
  • Novice Nomad
  • Anonymous
  • Lithuania
  • Male, 31-40
  • (1 review)


77%

A nice enough hotel but quite expensive for what it was, but it's the same across Brunei. We booked a deluxe double as it was the cheapest type of room available for the whole of our stay, but would say that a standard room would have been perfect - we hardly used the living room or kitchen. The location was good, close to the city centre but not on a main road. The staff were able to provide us with a packed breakfast for when we had to leave early in the morning.


67%

Not a hostel, more a hotel. Good value for expensive Brunei. Nice place to stay.


53%

The room wasn't cleaned properly, and very noisy. The pillows are like lumps of bricks, and the bed isn't comfortable. The breakfast was good and they offer free transport to the airport which was really great. the staff were very friendly and helpful..


90%

Even if the hostel is a bit old but very clean and feel like a hotel, Good breakfast, definitely will stay there again next time.


67%

the resturant staff so bad not friendly even no respict


77%

I have nothing to complain about this hotel. Staff is nice and very polite. It was expensive for the amount of fun you can get in Brunei... but are there other options?


73%

Great location, close to everything in BSB. Hotel is fine, budget. The reception staff caused me some issues because they didn't have any record of my booking. I had to walk 10mins to fetch a print out. Although, I did get a free upgrade to a deluxe room with a funky odour.


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