Kaissara Hostel Trindade Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
The staff were very nice and helpful and provided with what they could. The problem in the hostel, particularly in the basement rooms is the damn. Everything feels wet and unclean. Everything is dated. Nothing feels clean. The beds and pillows are mouldy. They give mosquito nets but again these aren't clean. The sheets provided and towels are nice and clean. The communal areas are nie and sweet looking and hippy but not the cleanest. Hoe it improves as it could be a nice place.
the staff were the highlight of this hostel, my boyfriend and I had no idea there was no atm's in the town so the morning we checked out we paid the room but realised we had no cash for the bus, as the hostel can't take credit cards the staff memeber kindly gave us bus money out of his own pocket so we could catch our connecting bus. Amazing, can't thank you enough!