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Kaixo Backpackers Hostel Reviews

San Juan 9, 2�, San Sebastian, Spain

Reviews & Ratings Explained


469 Total Reviews
  • 84%Value For Money
  • 88%Security
  • 98%Location
  • 84%Staff
  • 79%Atmosphere
  • 90%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Fantastic hostel in an excelent location. All interesting parts of San Sebastian can be reached with an easy walk. Single rooms have no window (something excelent for people suffering from morning light like me). The whole place is modern and spotlessly clean. Doors have a clever mechanism avoiding the door to be slammed (I have to confess I was surprised to find this in a hostel). You can also use the communal kitchen and fridge. All in all very good value for your money!


Location is absolutely perfect - corner of San Juan and Fermin Cableton, less than a minute walk to famed Borda Berri pintxo bar. Stayed in a private single. Normally do larger rooms, but this was all that was available - very affordable at 25 euro. Clean, good Wifi in my room, good atmosphere. Highly recommend.


This hostel is lovely, I appreciated the break from bunk beds and large room numbers, this was a room of 4 with single beds. The little hostel has a homely, intimate and friendly vibe. The location was fantastic, though bring ear plugs if you're facing the front street! My only complaints are that I saw multiple cockroaches in the bathrooms and showers at all times which I personally detest. Also the kitchen closes until 8 and I had to leave early in the morning and therefore lost my lunch.


l booked a single room, basically it sucked, the room was smaller than a cell without a window, just a fan in a room where it receives no breeze from anywhere even with the door open, l think you get the picture, very unpleasant.


There is a rule at this hostel you can't bring 'strangers' to the hostel. There's cameras so what they do is they wait for people to bring people up then charge them 40euros to get your money. I don't bring people back but I find every time this happens we all get woken up from the police/security guy speaks no English so there's lots of screaming. There's too many rules and no hostel vibe at all. Save the extra 10 euro you'd pay and stay somewhere else


Really liked this hostel as it offers private single rooms which is rare. WiFi was a bit hit and miss, and staff only work certain hours, but other than that all good. Great location and the apartment had been really tastefully maintained. Quiet and comfortable, it has a slightly older clientele for a hostel which is great.


Always ask for a room single/double with a window else it will not be so comfortable for you at nighttime.


Good location in the old town close to transport, beaches & a host of restaurant/bars. Nice owners based in downstairs restaurant (a good place to spend time) and the cleaner guy is a gem. Bathrooms small but clean. Good kitchen. But the place is overpriced - my single room was a very compact windowless dog-box at a similar price to a typical package room in a Mallorca resort (pool and awesome buffet breakfast) a few days before. The washing machine cost 5 euro with no hand-washing facilities.


The host was awesome, I love how they have a place to take you every evening. The place itself is like a small apartment, I felt at home rather than feeling like it was a hostel. Location was perfect and within walking distance of anything =)


Good location and it was handy having the cafe downstairs. The set up is more like an apartment with no staff or reception (waiting staff help you get in at the below cafe). The place was clean, good kitchen. Just no real common area but I still met a lot of people in my room and in the kitchen.


I stayed in the one private since the price was reasonable in comparison to other cities I've stayed in and it was nice having your own room for a change. Not too far from the train station, probably 10-15 mins walk. The check in is at the restaurant downstairs. Super clean. The 2 staff I encountered were very helpful and nice. Laundry is €5/wash. I planned on doing laundry here but didn't quite work out since only hang drying was available and it rained on the day I planned on. Great location!


Excellent Hostel! A bit expensive, but then its an expensive city. Also, the room I stayed in (4 beds) was extremely spaceous, no bunk beds. Any other hostel would have put 10 sleepers in the same space...Thus totally worth the money. Locations and facilities are also great, they have a cozy, well equipped kitchen. The staff are extremely nice and fun... That the bar below substitutes as reception (and is closed on sundays) is a bit unusual, but for me it worked out fine. I recommend!


A very handy location. It feels like you have your own private apartment if you take the single or double rooms. The rooms with an external window are preferable for natural light and ventilation but my single room was great. Very good showers. Cosy and great value. Highly recommended.


This is a nice and quiet place to stay. Best for those travelling with others. I travel by myself. There was no interaction with others. No real staff presence at the Hostel until you check in. You pay at the end which was annoying if you have an early train/departure. As there is no staff on sight. However, very nice facilities in rooms, kitchen and bathrooms and walking distance to everything in old town and elsewhere.


This is a really good place if you don't want a noisy dorm or need some time to relax. The staff were really nice and the place was easy to find. The rooms were a little hot as the fan they provided you with didn't have enough power and the walls were a bit thin. Comfy bed though.

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