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Kaixo Backpackers Hostel Reviews

San Juan 9, 2�, San Sebastian, Spain

Reviews & Ratings Explained


491 Total Reviews
  • 91%Value For Money
  • 96%Security
  • 100%Location
  • 87%Staff
  • 83%Atmosphere
  • 92%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I've been given a room without window and ventilation, I didn't complain only because of my short stay. Apart from that the hostel is nice and recently refurbished. The wall don't provide any insulation from noise, but luckily the other guest didn't make much.

  • 13th Apr 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 31-40
  • (1 review)


Had an excellent stay at Kaixo. The owner was a very nice guy, although only around during day. We checked in pretty late, but it worked out since reception is at the bar downstairs. It is in a very central location, internet works good, facilities were spotless clean and the whole place smelled like it was freshly cleaned every few hours. The beds were comfortable and the internet worked great. Only problem was not being able to smoke anywhere since the balcony faces in.


The beds were very comfortable and my shared room was quite big with a balcony towards the street. There isn't much of mingle atmosphere in the hostel but I was lucky to share with some fun people. There are only 2 bathrooms on the floor which is a bit annoying. Being Spain, the walls were quite thin so you could other guests in the corridors and also people climbing up and down the stairs. I

  • 31st Mar 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


in my own personal experience, the staff was not as friendly and helpful as I would have liked. I thought that the location, facilities, and security were wonderful. 3 out of 5 stars


Kaixo is a renovated apartment and you feel at home as if you're living in one. Especially because reception is in the cafe next door, it doesn't feel like a hostel. And its in a prime location in the old town. The kitchen is the only common area but with a small number of guests its perfect sitting around the table socialising. Everything is kept very clean. The rooms are spacious with comfortable beds. Good WiFi and hot showers.


Great hostel! Although no staff were within the hostel they were easily contactable in the bar/cafe next door & were more than willing to help with any enquiry. Quiet & clean hostel in the perfect location. Well equipped kitchen, good showers & toilets. Strong wifi. Would definitely recommend.


If you're planning to stay for more than a weekend ask for the room with windows. The hostel and the facilites are very nice. There's not an a actual reception but you can always find them at the bar downstairs. Even if it's closed, they're there to help you all.the time.


Really friendly and helpful staff on arrival, provided great suggestions for activities to do. The room did't have a window but it was cosy and comfy with heater and a fan to cover all eventualities. A Modern and well kept hostel in a great location.

  • 28th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


Fantastic hostel in an excelent location. All interesting parts of San Sebastian can be reached with an easy walk. Single rooms have no window (something excelent for people suffering from morning light like me). The whole place is modern and spotlessly clean. Doors have a clever mechanism avoiding the door to be slammed (I have to confess I was surprised to find this in a hostel). You can also use the communal kitchen and fridge. All in all very good value for your money!

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