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Kalagen Hostel Reviews

Valparaiso 618, Vina del Mar, Chile

Reviews & Ratings Explained


154 Total Reviews
  • 67%Value For Money
  • 69%Security
  • 87%Location
  • 80%Staff
  • 75%Atmosphere
  • 64%Cleanliness
  • 65%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I booked 3 nights and the first night we found MITES and BED BUGS on the mattresses and bedspreads. The reception staff offered a spray on venom for my bed which specifically instructed not to touch any surface sprayed with it for at least 24 hs, so as i refused they made us sitch rooms. The room we slept was right next to the bar and it had bugs also. When we left they wouldnt give us our money back (we had paid all 3 nights upon our arrival) and said that this happens all the time.


It's a nice hostel if you want to meet people. It's quite big and has a nice living room. Breakfast is ok. Quite good location, but a little loud at night (because of the other guests) Some lockers are broken. Staff is quite friendly but they extra charge 1000 CLP for leaving your luggage in the spare room after check-out. But overall quite good.


Only 3throoms for more than...60people... few and dirty Dormitorys are too much fulled. No place to put your bag because there is too much bed in the same room (only to make more money...) The breakfast is simple, bred, jam, milk,, tea, coffee, cereals. It's like a factory. But for one or 2 nights, it's good. Location is absolutly perfect in the mainstreet of the downtown.


Dirty bathrooms and no hot water in 2 of the 3 days we stayed in. Furthermore there were bad bugs in our room. My friend was very choppy, had an allergic reaction and had to take anti-allergic because he was very sick!!!!

  • 30th Dec 2013
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)


Great staff! The lockers in my room were broken :/

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