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Kalulu Backpackers Hostel Reviews

20 Broads Road, Fairview, Lusaka, Zambia

Reviews & Ratings Explained

68%

Rating
89 Total Reviews
  • 60%Value For Money
  • 76%Security
  • 80%Location
  • 76%Staff
  • 64%Atmosphere
  • 60%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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69%

The staff are generally friendly and helpful. No complaints. I just want to point out that the kitchen is a bit under-equipped so far as pots/pans and cutlery go. Also it would help to have a light outside above the wash basin so that you can actually see what you are washing up after dark. Likewise provision of washing liquid and sponge would be nice. The showers and toilets are in good order but many of the door need bolts or latches because the handles are missing. That's all..


80%

We had a problem with our tickets so our arrival date kept changing. They were understanding,polite and efficient in changing our booking dates. It was one less thing to stress over.

  • 19th Mar 2015
  • Novice Nomad
  • Anonymous
  • Democratic Rep. of Congo
  • All Female Group, 31-40
  • (1 review)


60%

A little run down hostel in a quit area near city center. Good and bad guys under the stuff.


43%

This wouldn't be a bad hostel and it has the foundations there for being average quality but what really lets it down is the cleanliness of the toilets and kitchen area. The shower walls were yellow with thick staining and clearly hadn't ever been cleaned. The toilet in the main building had the grubbiest door I've ever seen (from finger marks near the handle). No washing up liquid was provided in the kitchen area which meant there was a pile up of washing. The kettle needs throwing away.

  • 3rd Dec 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for your review.We do appreciate your review very much.Our showers are cleaned every day.The tiles in the showers are butter milk which is yellowish in colour and not white as you might have perceived.We do clean our communal kitchen more than once daily.It is also the responsibility of guests to clean up the kitchen area after use.If you had not found washing liquid at that moment you surely could have asked for some.We will do our best to improve.Try us next time.Thanks again



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